Yes it was a really nice and helpful staff member in particular named Jerrica I believe went over and beyond to make sure our stay was absolutely remarkable
4.0分
其他
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What we needed
Hotel was perfect for what we needed. We got in at midnight and staff was courteous and attentive despite the late arrival. Room was comfortable and clean. We did not partake in breakfast.
5.0分
其他
Close to where the concert we were going to was held easy to get in and out of perfect for what we needed. We’d stay here again.
2.0分
其他
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Air unit/fan was super loud, woke me up. Bed was incredibly uncomfortable. They use a texting service to check in and asked me to rate the stay, I did-heard nothing.
5.0分
其他
The property was very nice however, my main kudos goes to the staff. There was a plumbing issue. They got me to another room and will refund a one night‘s stay
1.0分
其他
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Despite notifying the front desk of a woman's fingernails (painted quite elaborately) were on the floor of our bathroom and that the toilet was leaking, no one came to fix it or clean it up while we were out - they did come in to make the bed (?). The carpet in the hallways had ripples in them as if they were buckling and the walls desperately needed to be painted.
早餐不错,有水果,还吃到了蓝莓和桑椹,其它如培根,肉肠,炒鸡蛋都很好。酒店环境也很好,停车场很大,免费停车。
常来圣路易斯,第一次住这家,酒店好像很一般,早餐同样不好吃,房间挺大的,不算新,整体体验非常一般。。
携程与酒店沟通不到位,重复扣费,如果不是个人发现,在这个酒店就要被双倍收费,而且携程没有一个合理的处理方案,非常失望
不是对一个人重复收费,而是对同行的都双重收费了,携程对接网络服务真的非常差
酒店有点老旧了。房间里的空调比较老旧,噪音很大。晚上它会断断续续地启动,把我吵醒。而且走廊和电梯附近的灯光不太亮——很暗——不太安全!
Yes it was a really nice and helpful staff member in particular named Jerrica I believe went over and beyond to make sure our stay was absolutely remarkable
What we needed
Hotel was perfect for what we needed. We got in at midnight and staff was courteous and attentive despite the late arrival. Room was comfortable and clean. We did not partake in breakfast.
Close to where the concert we were going to was held easy to get in and out of perfect for what we needed. We’d stay here again.
Air unit/fan was super loud, woke me up. Bed was incredibly uncomfortable. They use a texting service to check in and asked me to rate the stay, I did-heard nothing.
The property was very nice however, my main kudos goes to the staff. There was a plumbing issue. They got me to another room and will refund a one night‘s stay
Despite notifying the front desk of a woman's fingernails (painted quite elaborately) were on the floor of our bathroom and that the toilet was leaking, no one came to fix it or clean it up while we were out - they did come in to make the bed (?). The carpet in the hallways had ripples in them as if they were buckling and the walls desperately needed to be painted.