The air in the room leaned heavily on room fresheners. Both my husband and I were sneezing and had headaches when we left. Also the pool was down and the so was the treadmill in the workout area. Also we were on the first floor and it was like a herd of elephants were using the upper level.
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酒店回复: We try our best to make sure all rooms are clean. We don't use air freshener in our rooms. We will get some other products to use for persons will allergies. Now as far as people that are above you if you don't let the office know it's a problem we can not help. Maybe you might think about staying in a room on the top floor so, you won't have anyone above you.
5.0分
其他
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The hotel is easily accessible from the highway. The room was very clean and comfortable. The staff was friendly. The breakfast buffet was a nice surprise and well stocked.
酒店回复: Thank You, please come back to see us!
4.0分
家庭亲子
Helpful lady on reception. Room needs some maintenance (no plug in basin) and a general upgrade.
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酒店回复: We are working on updating our property.Thank You, please come back to see us!
3.0分
其他
It was average. The staff was acting silly and inappropriate upon our arrival. Evening and morning staff were not friendly.
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酒店回复: The staff doesn't act silly or inappropriate. They are very professional.
5.0分
其他
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Receptionist was extremely nice and carefully went over everything with me. I'm elderly and there was a handicap parking space by the front door, both of which I appreciated.
酒店回复: Thank You, please come back to see us!
5.0分
其他
Online check in made getting into the room faster. Room was clean, comfortable and well maintained.
酒店回复: Thank You, please come back to see us!
5.0分
家庭亲子
Clean and comfortable stay. Only slept so we didn't experience any of the other amenities
酒店回复: Thank You, please come back to see us!
1.0分
情侣出游
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Our romantic stay in the suite was ruined because of the subpar cleanliness of our room. The in room whirlpool tub was disgustingly filthy, floors were dirty, & bathroom was nasty. Confronting the front desk with the condition of our suite was no help, we ended up leaving and found a wonderful romantic suite in Norman.
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酒店回复: So, sorry that you didn't enjoy your stay. But, our rooms are clean
4.0分
其他
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Front desk was nice and great with checking us in. The stay was comfortable, no noisy neighbors and the rooms were neat and clean.
Breakfast was perfect for us due we traveled as a family of 4!
早餐还不错，有一些热菜，房间也很干净。
The air in the room leaned heavily on room fresheners. Both my husband and I were sneezing and had headaches when we left. Also the pool was down and the so was the treadmill in the workout area. Also we were on the first floor and it was like a herd of elephants were using the upper level.
The hotel is easily accessible from the highway. The room was very clean and comfortable. The staff was friendly. The breakfast buffet was a nice surprise and well stocked.
Helpful lady on reception. Room needs some maintenance (no plug in basin) and a general upgrade.
It was average. The staff was acting silly and inappropriate upon our arrival. Evening and morning staff were not friendly.
Receptionist was extremely nice and carefully went over everything with me. I'm elderly and there was a handicap parking space by the front door, both of which I appreciated.
Online check in made getting into the room faster. Room was clean, comfortable and well maintained.
Clean and comfortable stay. Only slept so we didn't experience any of the other amenities
Our romantic stay in the suite was ruined because of the subpar cleanliness of our room. The in room whirlpool tub was disgustingly filthy, floors were dirty, & bathroom was nasty. Confronting the front desk with the condition of our suite was no help, we ended up leaving and found a wonderful romantic suite in Norman.
Front desk was nice and great with checking us in. The stay was comfortable, no noisy neighbors and the rooms were neat and clean.
Breakfast was perfect for us due we traveled as a family of 4!