酒店回复: Dear Guest,We’re sorry to hear that your room didn’t have the lake view as expected. Please accept our apologies for any inconvenience this caused. We strive to honor all reservations and will review this to ensure better accuracy moving forward. If you’d like, please reach out to us directly so we can make this right. Thank you for your feedback.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your feedback regarding your recent stay. We’re pleased to hear that you found the rooms spacious and clean. However, we apologize for the inconvenience caused by the bathroom door design and the lack of complimentary bottled water in the room.Your suggestion to provide water in the rooms is valuable, and we will discuss this with our management team. We appreciate your insights as they help us enhance our guest experience.Thank you for bringing these issues to our attention, and we hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your wonderful feedback! We're delighted you enjoyed our service and comfortable rooms. We truly appreciate your recommendation and look forward to welcoming you back!Sincerely, Hotel Manager

酒店回复: Dear Guest,We are deeply sorry for the inconvenience and frustration you experienced with your reservation. This is not the level of service we strive to provide, and we sincerely apologize for falling short of your expectations. Please know that we take your feedback seriously, and we will review our reservation policies to ensure that such situations do not occur in the future. We would appreciate the opportunity to make this right for you. Please contact us directly so we can discuss this matter further.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear your stay was fine. We apologize for the inconvenience with the shampoos and conditioners and will ensure they are refilled. We appreciate your input!Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your positive feedback! We're thrilled to hear you enjoyed our location and the beautiful landscape in front of the lake, as well as the convenience of being close to the shops. Your appreciation for our surroundings means a lot to us, and we strive to provide a memorable experience for all our guests.If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back soon!Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our convenient location and found the rooms spacious and comfortable. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your feedback! We’re delighted to hear you enjoyed a comfortable and clean room. Your satisfaction means a lot to us, and we look forward to welcoming you back!Sincerely, Hotel Manager

酒店回复: Dear Guest,That’s awesome to hear! Glad you liked it very much—hope to welcome you back soon!Sincerely, Hotel Manager