酒店回复: Thank you for bringing the TV issue to our attention. Our team quickly responded to your concern and replaced the TV, even though we found that the issue was related to the cable provider and not the TV itself. We would like to assure you that there were no issues on the hotel’s end, but we took prompt action to resolve the situation as quickly as possible. I would like to clarify that the TV you used is a brand-new unit. However, due to an issue with the cable connection, our team promptly replaced the TV to ensure your comfort and satisfaction. I sincerely apologize for the inconvenience you experienced with our room service. Our housekeeping team is highly dedicated to providing excellent service, and best room service is one of our top priorities. We have already addressed and reinforced the standards to ensure that all services meet the high expectations we set for our guests.
Do Not Book HERE! Beware! There should be negative rating for this hotel. I checked in, went to room and everything was dirty from window blinds to bathroom sink/ toilets, killed a baby cockroach by the sink- meaning big ones behind walls. Bugs in the lamp light, bed sheets were old, couch dirty and old. Luckily I walked out right away and got my refund, do not waste your time here.
2.0分
朋友出游
The room we stayed in smells like pee. Don’t expect too much on the breakfast that they will serve.
2.0分
其他
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I Wouldn't Sit On That If I Were You
There was only issue I had with the cleanliness of the room is that the small upholstered chair by the front door was covered in enough stains that it wasn't used during our stay. I'm not sure that instead of it being a janitorial issue it is, instead the responsibility of upper management to either have it professionally cleaned or replace with a newer chair. It was pretty disgusting, and I didn't have the extra money for a trip to the ER for a round of antibiotics.
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酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the condition of the upholstered chair in your room. This does not meet our standards of cleanliness and comfort, and we regret the negative impression it left during your stay.Please be assured that we are actively updating and addressing furniture issues like this. Items that are stained or worn are being professionally cleaned or replaced to ensure a better guest experience moving forward.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much more comfortable and enjoyable stay in the future.
4.0分
其他
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Good if on a budget!
Overall it was great. The property definitely shows wear and tear. Our bathroom was a walk in shower which was great for my mom but you could tell that they really never finished all the work. The chair in the room could be replaced was well used and not a lot of cushion left to it.
Over all it was in a great location for our coming and going’s
3.0分
其他
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The room was clean, but the bed learning was for the winter time and it was warm. This property where a lot of work guys stay and it was a lot of oil stains on the concrete. I saw two bugs in the room that had to kill.
可能是我住过的最差的汽车旅馆
肮脏、破旧、服务差。电视坏了。我不得不威胁退房，他们才换了一台。然后把旧的留在那儿。从来没有更换过咖啡、肥皂或洗发水。第二天他们拿走了脏毛巾，但没有更换。我直到洗完澡才注意到。我不得不用枕头套擦干身体。我提前一天离开，尽管我付了钱
一场噩梦般的经历。
警告
糟糕的
事实是，这非常不愉快！老酒店，有臭味，有蟑螂，前台服务也不好！其他客人很吵！插座坏了，墙壁粉刷得很差！我不推荐它
最糟糕的是，我妻子的睡衣和内衣被无缘无故地从房间里拿走了。
一点也不好
好的
Do Not Book HERE! Beware! There should be negative rating for this hotel. I checked in, went to room and everything was dirty from window blinds to bathroom sink/ toilets, killed a baby cockroach by the sink- meaning big ones behind walls. Bugs in the lamp light, bed sheets were old, couch dirty and old. Luckily I walked out right away and got my refund, do not waste your time here.
The room we stayed in smells like pee. Don’t expect too much on the breakfast that they will serve.
I Wouldn't Sit On That If I Were You
There was only issue I had with the cleanliness of the room is that the small upholstered chair by the front door was covered in enough stains that it wasn't used during our stay. I'm not sure that instead of it being a janitorial issue it is, instead the responsibility of upper management to either have it professionally cleaned or replace with a newer chair. It was pretty disgusting, and I didn't have the extra money for a trip to the ER for a round of antibiotics.
Good if on a budget!
Overall it was great. The property definitely shows wear and tear. Our bathroom was a walk in shower which was great for my mom but you could tell that they really never finished all the work. The chair in the room could be replaced was well used and not a lot of cushion left to it.
Over all it was in a great location for our coming and going’s
The room was clean, but the bed learning was for the winter time and it was warm. This property where a lot of work guys stay and it was a lot of oil stains on the concrete. I saw two bugs in the room that had to kill.