酒店回复: We apologize for the confusion regarding our housekeeping policy. Our policy is that guests must request housekeeping services by 5pm the day before. We hope that the rest of your stay was to your enjoyment and we hope to see you again in the near future.
5.0分
其他
原文
翻译提供方:Google
需要更多种类的食材。
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酒店回复: Thank you for staying with us! We hope to see you again soon in the future.
4.0分
其他
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The room, location, ambience and decor were so fun.
I will say, I took off a star because, it’s 2025 and with as renovated and updated as these rooms are, they don’t have coffee makers in the rooms. If they’re not going to have in room coffee makers, they should offer a complimentary coffee carafe in the lobby for guests. Myself & several other guests had the same complaint so I know it’s not just me. Also, the restaurant hours were so wonky that I never got the chance to try it.
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酒店回复: Thank you for staying with us! We apologize for not being able to serve you at our restaurant during your stay, our restaurant is on abbreviated hours for the holiday season - Monday & Tuesday from 8AM to 11AM, and the rest of the week from 8AM to 9PM. All the same, we appreciate your feedback regarding our amenities as we use it to revise our amenities in the future. We hope to see you again in the future, and hopefully for a nice meal at our restaurant DWTNR!
5.0分
其他
Our stay was wonderful. The staff was very friendly and helpful. Our room was very clean and comfortable. We would definitely return to ARRIVE.
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酒店回复: Thank you for staying with us! We are so happy that our staff met your expectations for a 5 star stay. We really look forward to hosting you again in the near future!
5.0分
朋友出游
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What did I like about my experience at ARRIVE? Everything. Great room, good food in the restaurant, and the hotel is beautifully designed with a fun southwest vibe that’s colorful and hip.
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酒店回复: Thank you for staying with us! We are so happy all of our amenities were to your liking. We really strive to give our guests the best in the southwest with their stay here at ARRIVE Albuquerque. We hope to see you again in the near future!
在街角,路上的车从早吵到晚。卫生方面很好。
这家酒店太棒了!复古的装修风格和房间里对细节的把控,让入住体验非常愉快。工作人员超级友好,泳池也很棒,床更是舒服得不得了。价格也非常划算。如果你还在犹豫要不要预订,那就赶紧订吧,你绝对不会失望的!
酒店设施很棒,我非常喜欢这种复古的调调。房间很干净,而且是新装修的。下次还会再来。
这家酒店服务态度极差,总是想方设法推销各种基本服务。酒店没有停车位,除非你想每次停车都付25美元的代客泊车费,或者按小时付费停在街对面数量有限的路边停车位,或者冒险停在离酒店更远的附近街道上,那里可能还有流浪汉。后来我们发现,这家酒店其实是一家汽车旅馆,房间在建筑外面。冰箱里塞满了他们高价出售的商品,根本没地方放你自带的零食和食物。房间里没有咖啡壶。没有免费咖啡,甚至连大堂里的咖啡都没有,直到他们的餐厅开门营业。而餐厅的营业时间也不正常,对参加活动的客人来说很不方便。我们被告知可以去几个街区外买咖啡……外面还有流浪汉在卖咖啡。
另外,一位女士告诉我们,如果需要客房清洁服务,必须提前一天晚上告知。进了房间才发现,原来是个装修过的小旧汽车旅馆房间。房间里的噪音建议我们给客房服务人员小费,还给了我们一个信封。根本联系不上前台,只能发短信。跟他们的员工沟通之后,你就会明白他们为什么不想让员工跟你说话了。他们完全不懂待人接物之道。以后订酒店之前,我一定要仔细阅读每一项细节。我得再去看看,他们是不是也会把这些都写清楚。太失望了!!毁了我们这次来参加的活动!!!
干净整洁,服务也很棒。唯一的缺点是周边环境有点吵。不过,工作人员都很友好,酒店餐厅和附近的餐厅都很美味。
我住了三天,其中两天他们都没打扫我的房间。
需要更多种类的食材。
The room, location, ambience and decor were so fun.
I will say, I took off a star because, it’s 2025 and with as renovated and updated as these rooms are, they don’t have coffee makers in the rooms. If they’re not going to have in room coffee makers, they should offer a complimentary coffee carafe in the lobby for guests. Myself & several other guests had the same complaint so I know it’s not just me. Also, the restaurant hours were so wonky that I never got the chance to try it.
Our stay was wonderful. The staff was very friendly and helpful. Our room was very clean and comfortable. We would definitely return to ARRIVE.
What did I like about my experience at ARRIVE? Everything. Great room, good food in the restaurant, and the hotel is beautifully designed with a fun southwest vibe that’s colorful and hip.