酒店回复: Diana I am so glad our staff was able to accommodate you during your stay, we hope to host you again in the future!

酒店回复: Dear Jennifer,Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about the issues you experienced during your stay with us. Maintaining a clean and comfortable environment for our guests is a top priority, so it’s disappointing to learn that we missed the mark.Please accept my apologies for the oversight in the bathroom and the overall cleanliness of your room. I’ve shared your comments with our housekeeping team to ensure that we address these areas and reinforce our cleaning standards. We’re also reviewing how we can better manage supplies like toilet paper, so guests don’t experience the same inconvenience you did.I’m also sorry to hear that the noise level and bed comfort didn’t meet your expectations. We understand how important a restful stay is and are working on ways to minimize sound disruptions for our guests.Your feedback helps us improve, and we’d love the opportunity to make things right. If you plan to stay with us again, please reach out to me directly so I can ensure you have a more pleasant experience. Thank you again for sharing your thoughts, and we hope to have the chance to serve you better in the future.

酒店回复: Thank you for choosing Comfort Inn & Suites in grinnell, we greatly appreciate your feedback!

酒店回复: We greatly appreciate your kind words and they serve as great motivation we hope to have you back with us soon.

酒店回复: Thank you for your review! We will ensure to work on our exterior to prevent the same situation from happening again.

酒店回复: We deeply apologize for you coming to find soiled sheets, we have addressed this matter with our housekeeping staff to be more observant of any stains on our linen! We hope to have another chance if you pass through Grinnell.

酒店回复: We understand Grinnell doesn't offer the most options for dining but we appreciate your positive feedback!