酒店回复: Thank you so much for your thoughtful feedback! We’re delighted that Zach made you feel welcome — he’ll be recognized for his great service. We’re sorry to hear your initial greeting wasn’t up to our usual standards, and we truly appreciate you bringing it to our attention. Please know we’ll be addressing this with our team to ensure every guest receives the same warm, attentive welcome. We hope you will give us another opportunity in the future to make it up to you.
5.0分
其他
原文
翻译提供方：Google
酒店很漂亮，代客泊车的工作人员非常乐于助人，服务周到，前台小姐很有礼貌，入住体验非常愉快
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酒店回复: We’re so glad you felt well cared for by our team! Your kind words mean a lot, and we’d love to welcome you back for another enjoyable stay soon.
5.0分
情侣出游
原文
翻译提供方：Google
还会再住在这里，工作人员很友好，房间很干净，步行即可到达许多餐厅，非常喜欢！
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酒店回复: We’re so glad you enjoyed your time with us! It’s great to hear our team and location made your stay memorable. We look forward to welcoming you back.
2.0分
商务出差
原文
翻译提供方：Google
需要卫生用品替代品
我对葡萄过敏，没有洗发水或肥皂替代品，而且我忘了带自己的了。
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酒店回复: Thank you so much for taking the time to share your feedback. I’m sorry to hear the amenities didn’t suit your needs, especially given your allergy. We really appreciate you bringing this to our attention — thoughtful comments like yours help us be more mindful of all our guests’ experiences.
1.0分
商务出差
原文
翻译提供方：Google
不干净。淋浴间发霉。马桶上有永久的黑色污渍。床单有污渍。天花板上有水渍。
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酒店回复: Thank you for bringing this to our attention. We’re extremely concerned to hear about the condition of your room and truly sorry for the disappointment this caused. This is far from the standards we hold for cleanliness and upkeep, and your comments—and photos—will be reviewed with our housekeeping and maintenance teams immediately. We appreciate you taking the time to let us know, and we would welcome the opportunity to speak with you directly so we can make this right.
5.0分
其他
原文
翻译提供方：Google
房间干净整洁，客户服务优质，员工乐于助人
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酒店回复: It means a lot to hear that our team and rooms made such a positive impression. Thank you for noticing the little details we care about — we’d love to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
远离博伊西市中心的绝佳去处
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酒店回复: We’re delighted our location and atmosphere made your Boise getaway special! Can’t wait to welcome you back for another memorable stay.
2.0分
其他
原文
翻译提供方：Google
工作人员和经理没有帮助
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酒店回复: Thank you for letting us know about your experience. We’re truly sorry to hear that your interactions with our staff didn’t feel supportive—this falls short of the service we want every guest to receive. If you’re open to it, we’d really appreciate the chance to talk with you directly so we can better understand what happened and make things right. Our management team is here to help anytime.
4.0分
商务出差
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This is a wonderful hotel and was recently updated. It has the wonderful benefit of being above the finest restaurant in the city. For the business traveler, this hotel is perfect. However, there is no breakfast. There is no lunch and consequently, no room service. So if you’re staying several days after a while, it becomes a bit of a bummer that you need to walk and find someplace to eat breakfast and lunch. There is also no microwave in the room. However, if you’re staying overnight, you can’t beat it. We got a great rate and it was cheaper than the Hilton Garden Inn, and similar, which are much below this in standard of quality. However, for us, the lack of breakfast and lunch became an issue after several days.
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酒店回复: Thank you so much for your detailed feedback! We’re pleased you enjoyed the updated accommodations and location, and we appreciate your comments regarding meals. For your next stay, our team would be happy to provide local dining recommendations, and you can enjoy dinner via room service from Chandlers. We look forward to welcoming you back!
5.0分
其他
Hotel 43 is always money. Hotel staff is the best in the business. Hotel is modern and clean. They are our go to for all our trips to Boise.
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酒店回复: Thank you for your wonderful feedback! We’re thrilled to hear that our team and accommodations consistently make your trips to Boise enjoyable. It’s always a pleasure to welcome you back, and we look forward to your next visit.
除了前台接待员之外，其他人都很棒。扎克（Zack）或扎克（Zach）很棒。但他前面的那位女士肯定累了，因为她有点不明白我们为什么来这里。
酒店很漂亮，代客泊车的工作人员非常乐于助人，服务周到，前台小姐很有礼貌，入住体验非常愉快
还会再住在这里，工作人员很友好，房间很干净，步行即可到达许多餐厅，非常喜欢！
需要卫生用品替代品
我对葡萄过敏，没有洗发水或肥皂替代品，而且我忘了带自己的了。
不干净。淋浴间发霉。马桶上有永久的黑色污渍。床单有污渍。天花板上有水渍。
房间干净整洁，客户服务优质，员工乐于助人
远离博伊西市中心的绝佳去处
工作人员和经理没有帮助
This is a wonderful hotel and was recently updated. It has the wonderful benefit of being above the finest restaurant in the city. For the business traveler, this hotel is perfect. However, there is no breakfast. There is no lunch and consequently, no room service. So if you’re staying several days after a while, it becomes a bit of a bummer that you need to walk and find someplace to eat breakfast and lunch. There is also no microwave in the room. However, if you’re staying overnight, you can’t beat it. We got a great rate and it was cheaper than the Hilton Garden Inn, and similar, which are much below this in standard of quality. However, for us, the lack of breakfast and lunch became an issue after several days.
Hotel 43 is always money. Hotel staff is the best in the business. Hotel is modern and clean. They are our go to for all our trips to Boise.