酒店回复: Thank you for staying with us during your time in Kelowna and taking the time to leave a review. We are sorry to hear that your experience fell short of the mark on this occasion. This is not the guest experience that we strive to provide. We are happy to hear that our staff provided good service and will be sure to share those comments with them. However, it is clear that the room and facility was not up to standard and for that we apologize. We will work with our team to ensure that high standards are maintained for all guests who stay with us. We hope you will give us the opportunity to improve on your next visit to Kelowna.
酒店地理位置优越,而且对宠物很友好。唯一不足是酒店旁边的马路噪音很大,晚上开窗睡觉完全不可能。
员工很棒,房间也打扫得很干净。我会毫不犹豫再次入住。
我们的房间出了点小差错,但是现场的客服人员反应迅速,帮我们换到了正确的房间。Trip.com 的服务也非常好,很给力。
这个地方很棒!下次还会再来。
这是一次很棒的住宿体验。
酒店整体不错!停车位有限,对卡车来说不太方便,但普通轿车停放没问题。我喜欢这家酒店,下次还会再来。
临街的房间很吵。
这是我和丈夫计划的两天旅行。位置很好,我们步行去了所有地方。露台有点脏,但酒店周围正在施工。垃圾车早上5:30倒垃圾,所以可能会被吵醒。酒店本身是个不错的选择,餐厅也很好。没有酒吧了,但网上没有说明。总的来说,住得很愉快。
很棒的热水浴池和泳池。服务也很好,每个人都非常乐于助人。地理位置完美。
除了餐厅里有一位女服务员不太乐于助人,不过我们之后再也没去过那家餐厅了。
酒店还可以,在市中心,酒店附近不少各国菜系的餐厅。非常方便。
泳池黏糊糊的,而且是绿色的,我们的房间有股难闻的气味,停车场到处都是垃圾,阳台上的茶壶又脏又脏。不过工作人员很友好。我们取消了剩下的住宿,换了另一家酒店。因为付了钱,所以只住了一晚。虽然位置很好,但我不推荐。