My wife and I stayed at KR from February 22–24 for their midweek spa special, and overall we had a fantastic experience. Our oceanfront room was beautiful. Watching the tide roll dramatically in and out was mesmerizing, and we saw seals, eagles, herons, and many other birds. Morning walks along the shore were a highlight. The food was exceptional. We had both lunch and dinner at the resort and each meal was outstanding. The resort is compact and easy to navigate. The gym is functional, and the spa experience was excellent. My massage with Julie B. was among the best I’ve had, and the healing caves were a unique and relaxing experience. We would gladly do both again. The property is beautifully lit at night, very peaceful, and the beds were comfortable. The room was spotless, and the shower had phenomenal water pressure — truly one of the best hotel showers I’ve experienced in years. A couple of opportunities for improvement: The hot tub could be hotter, and the jets were quite weak. It’s a small detail, but enhancing this would elevate the spa experience even further. More importantly, adding on-site EV charging would significantly improve convenience for guests. We had to drive into town to use a slower charger, and the nearest supercharger is about an hour away in Nanaimo. As more guests travel by EV, having charging available at the resort would be a meaningful upgrade and would align beautifully with the property’s forward-thinking, wellness-oriented feel. Overall, we would absolutely return and look forward to seeing how the resort continues to evolve.

Restaurant and spa are incredible, hotel is seriously meh 🫤, no way yo watch a movie but call themselves “sophisticated” lol basic cable? Are we stuck in the 90’s or what? In addition, if you are an early riser, there is NOWHERE to get a cup of coffee or food before 8am so definitely not a place to stay on a business trip where you have to leave before 8am but personally had to lock myself in the bathroom for 3 hours so as not to wake my friends/family, like seriously? No overnight staff either, not even a cup of coffee in the lobby and front desk staff in the morning could not have cared less when I asked at 730 am where to get a cup of coffee other than the room (which is garbage coffee anyways). Overall I will continue to eat at the restaurant and book into the spa, but would be the last time I stay at the hotel itself.

I couldn't believe how bad the hydro path has gone downhill. We came as a group of 4 and 1 of the 4 massage showers was broken so one of us had to stand there while we rotated through, the river path jets basically weren't working (I've done it before so I have a comparison) and at the end 1 of the 4 baths didn't even come close to filling up for the mineral scrub and the attendant was no where to be found. We also did the new caves as well which were actually pretty good. The disappointing part is that after waiting for over 20min just to pay as there was only one person at the desk on the phone, we were sweating profusely from doing a bunch hot spa stuff, when she asked how it was we let her know all the shortcomings and the response was "sorry to hear that, how would you like to pay" we spent over $1,000 as a group for a pretty sub-par experience. Not very encouraging to come back again to what is supposed to be a pretty high class resort

We had an incredible experience at Kingfisher Pacific Spa & Resort, especially the private dinner in one of their Sky Domes. From start to finish, everything felt thoughtful, relaxed, and very well executed. The standout was the tasting menu that chef Danai Hongwanishkul prepared for me and my friend. Each course was beautifully done, full of flavour, and clearly designed with intention. Having a menu created specifically for the dome made the evening feel genuinely special. Dining in the Sky Dome added a unique element to the experience. It was comfortable, quiet, and offered amazing views of the garden lights, and a safe warm space to enjoy the evening rain, creating a setting that felt both private and memorable. The service throughout the evening was attentive and friendly, with great timing and no pressure. Overall, it was a unique and incredibly well-curated dining experience that went beyond expectations. Highly recommend for anyone looking to do something a little different and very well done.

Stunning hotel by the ocean minutes away from Courtenay. Our orca suite was spacious, smelled fresh and clean, and offered an amazing view of the water. The robes were waiting for us to go out and enjoy the spa amenities (hot tub, pool, steam room and dry sauna), which we really enjoyed. We went around 6-7pm both nights and had the place almost all to ourselves. Unfortunately, the healing caves were fully booked due to the promo that was ongoing in mid-January, so make sure to book in advance if you are after a specific treatment. The outside space with the zen garden and fireplaces was charming, definitely a good spot to go read a book when the weather allows. We loved the menu at the restaurant and went both nights, the bartenders Alexis and Alex were great and we had a good time chatting with them all night. As a french speaker, I found it funny to see that “pommes” (apples) was used a lot on the menu, when it probably should’ve said “pommes de terre” (potatoes). Or maybe it’s an artistic choice! Either way, none of our plates had fried or puréed apples in them ;) We would definitely come back and stay again when in the area, this was a memorable couple nights, even with the fog covering the property for most of our stay! All of the staff we interacted with were helpful and nice, special thanks to Jacob who fetched a crib board for us and Nala the cat who accepted our company.

I found most staff at the resort friendly with exception of one older female employee behind the front desk. She wasn't rude or anything but definitely didn't look happy when she had to answer a question I had on our last day. The room was clean and stocked with complimentary coffee and tea, but no stir sticks for the coffee which would have helped. There is an outdoor pool and hot tub along with a sauna and steam room guests could use. The hot tub was a waste of time because the water was no where near as hot as it should have been and the jets weren't working properly. There were a few very weak jets which produced a few little bubbles on a couple and the rest didn't work at all so that was a disappointment. The pool, sauna and steam room worked were good. We chatted with a couple other guests at the pool and they advised that the hot tub has not worked properly for some time and the resort knows it. If that is the case they should get it repaired if they advertise it as an option. The best part of the stay were the spa treatments we booked. Everyone at the spa was so friendly and helpful. We tried the hydropath spa and the healing caves and I would highly recommend both to anyone. Overall the price for the standard room is a tad high, the facilities were decent but not fully functional and the spa was amazing. Next time I think I'll stay elsewhere and just book the spa.

We recently stayed for two nights at the Kingfisher and it was wonderful. There is so much to enjoy here including the spa, pool area, gardens with private places to sit and enjoy the fire pits after dinner in their amazing restaurants. The staff went over and above to make sure our stay was memorable. Can't wait to come back again.

Four ladies visited the restaurant for brunch on a perfect day. The location is superb, the staff was amazing, but the brunch I chose was the biggest disappointment. My egg white omelet should be taken off the menu. The meager portion of egg white was pale and tiny, the advertised microgreens was no more than a garnish while the hash browns and asparagus spears were ok. Two of us had this, while the other two ladies chose other meals and enjoyed their food. I was extremely disappointed as I was looking forward to out outing.

PROS: excellent menus in the restaurant and patio. Excellent service from the waiters and waitresses. Lovely patio for casual dining; Beautiful gardens; easy access to swim in the ocean, despite a rocky shore; rooms very clean. CONS: the brochures on your online website do not specify that folks with pacemakers cannot do the River Walk and Caves. We waited to be taken into the Caves and then we were given a slate that read no one with pacemakers were allowed. This was disappointing because that is why we went to the resort (for the second time) to experience the Caves. No magnifying mirror in the bathroom. Not enough umbrellas at the pool to protect from the sun. No freezer in the frig so we could not have ice cubes. We felt for $500 a night some of these extras should be there. More information is needed online so people with pacemakers do not travel all the way there and find out they can’t use the attractions.