酒店回复: Dear Frank,We're sorry to hear that you didn't enjoy your stay with us and hope to have the opportunity to welcome you back in the future to see the positive changes we are makingBest RegardsCraig
3.0分
其他
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Car park a small distance away from hotel entrance.
On arrival there was a confusion of room as we request 2 single beds. Our room was on the 6th floor, on the way to the room the floors were very slippy due to water leaking from some where. Room was ok, clean and well presented. Good view.
Breakfast was ok had to wait 30 mins for eggs to come. Wifi was good, no room service or phone in room to contact reception.
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酒店回复: Dear Elaine,Thank you for your review and apologies for the issues you experienced. We are working hard to address the issues associated of reopening such an old building and are making progress in many areas. Hopefully we will have the opportunity to welcome you back in the future to see for yourselfBest RegardsCraig
5.0分
商务出差
Perfect place to be in Kerskine
Each rooms were wonderfully setbup, clean, bar area well-organized, ample drink slection, plenty of self-parking.
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酒店回复: Dear Hawk,Thank you for the excellent review, we are thrilled that you had such a great stay with us and hope to see you again soonBest RegardsCraig
3.0分
情侣出游
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Property was very drab and uninviting on the outside but inside looks lovely( at least the bit that has been renovated.). Unfortunately the pool is closed at the moment. The setting is lovely along the bank of the River Clyde. The bedroom was a good size as were the beds( 2 singles pushed together so we had plenty of room). We also had a hopitality tray which inclued 2 pieces of shortbread which was a nice touch. Only complaint about the bedroom was that the windows were single glazed, so we were able to hear the traffic . Also the curtains could have done with a wash( looked liked someone had opened them with chocolate on their fingers). What really let this hotel down was the breakfast. The first morning we were shown where to sit in the empty dining room even though for the next 45 mins we only saw one guest come in for breakfast. After that we didnt see one member of staff. There were no breakfast plates and we had to go find someone to get us some. There were flasks with hot water and coffee but neither was labelled. I had cereal to start with and saw a flask assuming it was warm milk - it was cold water which wasnt nice on my cereal! The hot breakfast was only luke warm. The next morning there were a lot more staff about and unfortunately the breakfast was more cold than lukewarm. Obviously the heated lamps it sits under were not doing their job..
We have stayed in this particular hotel quite a few times and at the moment i'm not sure if we would return.
建筑非常漂亮且维护良好,员工热情友好。此外,这里还有其他服务,例如股份公司(S.p.A.)和餐饮服务,但我没有使用过。停车场也非常大,非常方便。
地理位置偏僻,公共交通非常不便,预订时也未提及这一点。尽管如此,酒店几乎不提供任何班车服务。WiFi 信号不稳定,而且墙体非常薄,深夜时分我们甚至能听到其他房间和走廊的嘈杂声。在我看来,这家酒店不值这个价,我们非常失望。
⭐⭐⭐⭐⭐
五星好评!酒店太棒了——非常干净、舒适,而且景色绝佳。员工热情友好,服务周到。性价比超高,我非常喜欢这次入住体验。下次一定还会再来!
位置非常好的酒店真的很干净🥰
服务好,地理位置优越
我根据房间照片预订了这家酒店两晚。然后我看到了酒店外观的照片!
下午晚些时候到达,沿着一条破旧的车道驶入一个几乎空无一人的停车场,停车场看起来更像是一片荒地,角落里停着一辆废弃的汽车。
酒店看起来很破旧。我猜想那栋楼可能是个游泳池,看起来很脏。
大堂和接待处的内部装修非常棒。我的房间和照片上一模一样。有点灰尘,有点破旧。
但感觉像是置身于某种超现实的体验之中。晚上我出去玩回来时,接待处空无一人。第二天也是如此。
我不知道这是不是在翻新工程。
房间里没有无线网络。我觉得你可以“插上”网络,但六楼没有无线网络。
酒店很破旧,早餐很干
Car park a small distance away from hotel entrance.
On arrival there was a confusion of room as we request 2 single beds. Our room was on the 6th floor, on the way to the room the floors were very slippy due to water leaking from some where. Room was ok, clean and well presented. Good view.
Breakfast was ok had to wait 30 mins for eggs to come. Wifi was good, no room service or phone in room to contact reception.
Perfect place to be in Kerskine
Each rooms were wonderfully setbup, clean, bar area well-organized, ample drink slection, plenty of self-parking.
Property was very drab and uninviting on the outside but inside looks lovely( at least the bit that has been renovated.). Unfortunately the pool is closed at the moment. The setting is lovely along the bank of the River Clyde. The bedroom was a good size as were the beds( 2 singles pushed together so we had plenty of room). We also had a hopitality tray which inclued 2 pieces of shortbread which was a nice touch. Only complaint about the bedroom was that the windows were single glazed, so we were able to hear the traffic . Also the curtains could have done with a wash( looked liked someone had opened them with chocolate on their fingers). What really let this hotel down was the breakfast. The first morning we were shown where to sit in the empty dining room even though for the next 45 mins we only saw one guest come in for breakfast. After that we didnt see one member of staff. There were no breakfast plates and we had to go find someone to get us some. There were flasks with hot water and coffee but neither was labelled. I had cereal to start with and saw a flask assuming it was warm milk - it was cold water which wasnt nice on my cereal! The hot breakfast was only luke warm. The next morning there were a lot more staff about and unfortunately the breakfast was more cold than lukewarm. Obviously the heated lamps it sits under were not doing their job..
We have stayed in this particular hotel quite a few times and at the moment i'm not sure if we would return.