酒店回复: Thank you for letting us know about your recent stay. I'm sorry to hear it wasn't outstanding and if your travels bring you back to the area, I hope you'll give us another chance!
5.0分
其他
Hot tub out of service but didn't have time to use it. Ha difficulty turning left out of the property during rush hour
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酒店回复: Thank you for letting us know about your recent stay, we appreciate the feedback!
3.0分
商务出差
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Tv was broken, only 1 channel would come in. Bathroom had hair on the floor and side of tub. Lamp shade had dust buildup. Front desk was helpful and friendly.
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酒店回复: Thank you for letting us know about your recent stay. I'm sorry to hear it didn't go quite like you had hoped. I have shared your comments with our team so that we can make the necessary adjustments to ensure it doesn't happen to future guests.
3.0分
家庭亲子
The rooms need updated and a good scrubbing in the bathroom. The heat/air system was extremely noisy. Had to turn it off. Definitely will not stay here again
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酒店回复: Thank you for your feedback, it is much appreciated. I am sorry that you had the experience that you did. I have shared your comments with our housekeeping and maintenance team so that we can make the necessary improvements. If your travels bring you back to the area I hope you'll give us a second chance!
5.0分
家庭亲子
The staff was very welcoming when we arrived, the hotel was very clean and the room was very clean and smelled nice!
1.0分
其他
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Dirty, dirty, dirty
This hotel makes me never want to stay at a Holiday Inn Express ever again. It was so incredibly dated and filthy. I would not take off my shoes in the room and I tried not to touch anything. The bathroom grout looked like it was years and years of uncleared grout. You could feel the soap scum on the tub! There is no way this room was properly cleaned. The sheets did not fit the bed properly. My husband woke up in the morning to discover the sheets came off in the night and he was laying on a bare mattress with a giant yellow stain. Beyond disgusting. I wouldn’t recommend this hotel to anyone. How it has more than one star is beyond me. The only positive was that the staff was friendly.
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酒店回复: Sorry to hear of your experience at our hotel. We understand we are aging and we look forward to our renovation and being able to offer our guests fresh new accommodations. Thank you for sharing your thoughts, it's much appreciated.
5.0分
家庭亲子
Front desk staff was very professional, polite, and helpful. And made the check in process very smooth and quick.
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酒店回复: Thank you for letting us know about your recent stay. I'm happy to hear that you enjoyed your stay and that the check in team made it a pleasant experience for you. If your travels bring you back to the area I hope you'll choose to stay with us again!
5.0分
其他
Everything was good. The beds were kind of hard. But that was literally the only thing. Staff was kind.
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酒店回复: Thank you for letting us know about your recent stay. I'm happy to hear that you enjoyed your time with us and if your travels bring you back to the area I hope you'll choose to stay with us again!
5.0分
其他
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Nice stay
Room was comfortable and provided plenty of amenities. Check in was quick and easy.
Wallpaper repair by front of tub left a little to be desired. Ice machine was convenient. Liked the idea of having a bench and a fold out for suitcases. You do need a better sign by the entrance . The little entrance sign is barely noticeable especially at night.
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酒店回复: Thank you for letting us know about your recent stay. I'm happy to hear that you enjoyed your time with us and if your travels bring you back to the area, I hope you'll choose to stay with us again!
5.0分
情侣出游
The property is a little worn. But the experience at check-in was pleasant and we would stay here again.
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酒店回复: Thank you for letting us know about your recent stay with us. I'm happy to hear that you enjoyed your stay and if your travels bring you back to the area, I hope you'll choose to stay with us again!
好的
Hot tub out of service but didn't have time to use it. Ha difficulty turning left out of the property during rush hour
Tv was broken, only 1 channel would come in. Bathroom had hair on the floor and side of tub. Lamp shade had dust buildup. Front desk was helpful and friendly.
The rooms need updated and a good scrubbing in the bathroom. The heat/air system was extremely noisy. Had to turn it off. Definitely will not stay here again
The staff was very welcoming when we arrived, the hotel was very clean and the room was very clean and smelled nice!
Dirty, dirty, dirty
This hotel makes me never want to stay at a Holiday Inn Express ever again. It was so incredibly dated and filthy. I would not take off my shoes in the room and I tried not to touch anything. The bathroom grout looked like it was years and years of uncleared grout. You could feel the soap scum on the tub! There is no way this room was properly cleaned. The sheets did not fit the bed properly. My husband woke up in the morning to discover the sheets came off in the night and he was laying on a bare mattress with a giant yellow stain. Beyond disgusting. I wouldn’t recommend this hotel to anyone. How it has more than one star is beyond me. The only positive was that the staff was friendly.
Front desk staff was very professional, polite, and helpful. And made the check in process very smooth and quick.
Everything was good. The beds were kind of hard. But that was literally the only thing. Staff was kind.
Nice stay
Room was comfortable and provided plenty of amenities. Check in was quick and easy.
Wallpaper repair by front of tub left a little to be desired. Ice machine was convenient. Liked the idea of having a bench and a fold out for suitcases. You do need a better sign by the entrance . The little entrance sign is barely noticeable especially at night.
The property is a little worn. But the experience at check-in was pleasant and we would stay here again.