Alexis was amazing at check in! Friendly and knowledgeable. Our room was clean and the bed was comfortable and the TV worked and we had hot water. However, the door lock was broken, furniture was missing. There was an open space where a couch or table and chairs should have been. The light fixture above the window was missing with just wires there. The toilet seat was loose. Unfortunately, we will not stay there again.
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酒店回复: Thank you so much for your review. We are currently renovating. We are putting a lot of our effort towards getting our rooms done beautifully. Thank you so much for also acknowledging our front desk. We hope to see you again after our renovations, Thank you for your review and for your stay.
2.0分
其他
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I don’t feel like they clean the rooms well enough, the lights didn’t work well in the water didn’t get hot in the room that I was in and I was changed to a different room. Still, there was the same issues.
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酒店回复: We are so sorry to hear that you did not have a good stay with us. We are so sorry about our hot water. We are currently in the process of renovating our hotel. We hope that your next stay with us will be much better. Thank you for your review.
1.0分
其他
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The stay was horrible. Unable to get any sleep due to loud music from room next to me. The staff seemed to be inexperienced with handling the situation. Left before check out time so did not experience the breakfast.
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酒店回复: Good morning. We are truly sorry to hear that you did not have a good stay with us. I have since spoken with our front desk staff. We are taking measures to assure that this does not happen again, We are very sorry again. We hope that your next stay will be far better.
2.0分
其他
Yes, parking was OK. I wasn’t looking for any activities.. The rooms are not clean properly. There was hair on the bathroom floor and in the sink.
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酒店回复: Thank you so much for taking your time to leave us a review. We value our guest opinion. We are very sorry you didn't have an amazing stay with us. We are currently in the process of renovating. We hope that your next stay with us will be far better. Thank you.
3.0分
其他
All staff was nice and helpful. The manger was not. Not helpful rude and very disrespectful.
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酒店回复: Thank you for your review. I apologize for not being able to accommodate you. We were fully booked for the weekend. So unfortunately we did not have a downstairs room for you. I assure you if it was available you would've had it. Please call us in advance next time. We hope your next stay is better.
1.0分
其他
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Terrible stay, no internet, no working tv, roaches in room and mold smell im rooms. Called every night we stayed for resolution, but the owner nor manager cares at all.
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酒店回复: Good morning. We are so sorry to hear that you did not have a wonderful stay with us. We are currently working on this issues. I assure you myself and our owner definitely do care and value our guests' opinion. Thank you for your review.
太糟糕了，不推荐，还有虫子。
支付预订时出现问题。他们向我收取了两倍的住宿费用，而且我还必须用现金支付。我希望他们在告诉我的三天内给我退款。
床垫破旧，家具破旧
都好
Alexis was amazing at check in! Friendly and knowledgeable. Our room was clean and the bed was comfortable and the TV worked and we had hot water. However, the door lock was broken, furniture was missing. There was an open space where a couch or table and chairs should have been. The light fixture above the window was missing with just wires there. The toilet seat was loose. Unfortunately, we will not stay there again.
I don’t feel like they clean the rooms well enough, the lights didn’t work well in the water didn’t get hot in the room that I was in and I was changed to a different room. Still, there was the same issues.
The stay was horrible. Unable to get any sleep due to loud music from room next to me. The staff seemed to be inexperienced with handling the situation. Left before check out time so did not experience the breakfast.
Yes, parking was OK. I wasn’t looking for any activities.. The rooms are not clean properly. There was hair on the bathroom floor and in the sink.
All staff was nice and helpful. The manger was not. Not helpful rude and very disrespectful.
Terrible stay, no internet, no working tv, roaches in room and mold smell im rooms. Called every night we stayed for resolution, but the owner nor manager cares at all.