This has to be the worst place we have ever been. If I could give them less then a zero I would. They do t have anyone to clean rooms or bring towels or even do maintenance. Our water pressure trickled out and I complained 3 days till finally they came and fixed it on the fourth time. I spoke to the management on the phone and they were super rude and nasty. Stay clear of this place I certainly will.
3.0分
其他
It was just a place to take a break from the road
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酒店回复: Hi Andrea, We appreciate your generous review! It really makes our day. Sarah Jacobs #Team6
1.0分
其他
No hot water. The first night was outdated and rundown.
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酒店回复: Hi Gregory,Thank you for your feedback. We're sorry to hear about the lack of hot water and the condition of the room during your first night. Your concerns are important to us and will be shared with the team to address and improve future guest experiences.Jeremy Ward #Team6
4.0分
其他
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Overall great experience for a budget friendly option. The buildings/rooms were dated, but it was clean over all with no bedbugs or cockroaches to be found. I'll be booking again when I return to the area!
1.0分
商务出差
Super Dirty
Terrible. We needed a quick stop to rest this was the cheapest option. (Not even cheapest) Terrible super dirty. But what can you expect for $100.
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酒店回复: Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
1.0分
商务出差
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The floors were dirty when we arrived. Only one bed had a down blanket the other just a sheet. The bathroom had mold around the tub. Towels were stained. No shampoo and conditioner or body wash to bath. Fresh towels were not brought in at all. Ac didn’t work the first night. Unable to get into the room second night because of handle being stuck. Light didn’t work and phones wouldn’t charge by the bed second night. Homeless man would knock on the door to ask for money each night.
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酒店回复: Hi Paula, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
1.0分
家庭亲子
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Poor management. House keepers don't clean before you get room. If you want clean towels you have to transport dirty ones to office. Toilet don't flush, tub does not drain, sink clogged as well. The floor was so bad looks like it wasn't scrubbed. I can provide photos and videos upon request. The gentleman that checked in was understanding and tried to help with the issue. The women working the front desk was unprofessional, rude, and very unhelpful. Wasn't able to speak to management regarding this issue. Poor poor experience! No coffee pot on room. The website for this hotel lies!
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酒店回复: Hi Charlotte, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
1.0分
其他
1st room no ac
2nd room could not get in
3 room fair at best
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酒店回复: Hi Dwight, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
This has to be the worst place we have ever been. If I could give them less then a zero I would. They do t have anyone to clean rooms or bring towels or even do maintenance. Our water pressure trickled out and I complained 3 days till finally they came and fixed it on the fourth time. I spoke to the management on the phone and they were super rude and nasty. Stay clear of this place I certainly will.
It was just a place to take a break from the road
No hot water. The first night was outdated and rundown.
Overall great experience for a budget friendly option. The buildings/rooms were dated, but it was clean over all with no bedbugs or cockroaches to be found. I'll be booking again when I return to the area!
Super Dirty
Terrible. We needed a quick stop to rest this was the cheapest option. (Not even cheapest) Terrible super dirty. But what can you expect for $100.
The floors were dirty when we arrived. Only one bed had a down blanket the other just a sheet. The bathroom had mold around the tub. Towels were stained. No shampoo and conditioner or body wash to bath. Fresh towels were not brought in at all. Ac didn’t work the first night. Unable to get into the room second night because of handle being stuck. Light didn’t work and phones wouldn’t charge by the bed second night. Homeless man would knock on the door to ask for money each night.
Poor management. House keepers don't clean before you get room. If you want clean towels you have to transport dirty ones to office. Toilet don't flush, tub does not drain, sink clogged as well. The floor was so bad looks like it wasn't scrubbed. I can provide photos and videos upon request. The gentleman that checked in was understanding and tried to help with the issue. The women working the front desk was unprofessional, rude, and very unhelpful. Wasn't able to speak to management regarding this issue. Poor poor experience! No coffee pot on room. The website for this hotel lies!
1st room no ac
2nd room could not get in
3 room fair at best
The staff was friendly and accommodating