The lobby staff was slow and unfriendly, and the hall and elevator smelled of ****. The cleaning staff was loud in the hallway
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酒店回复: Hello Dawn, Thank you for taking the time to share your feedback. We value all comments as they help us enhance the experience for future guests. Our team is committed to providing a welcoming environment and will be made aware of your impressions regarding staff interactions and maintenance of common areas. We appreciate your input and hope you consider staying with us again to experience the improvements we strive to make.
3.0分
情侣出游
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Double bed suite had a terrible layout with wasted space in the room no space at all in the bath area.Tub/shower was old and dangerous. Toilet was low and sized for a child.
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酒店回复: Hello John,Thank you for sharing your feedback regarding the layout and amenities in your suite. We appreciate your insights as they help us understand our guests' preferences better. We strive to provide a comfortable experience and will take your comments into consideration as we evaluate our accommodations. Your experience is important to us and we hope you found other aspects of your stay enjoyable.
5.0分
其他
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Wonderful experience
Clean comfortable hotel. Front desk staff Tati was so kind & helpful. I called with a room request and on arrival she had picked exactly what I needed for me. Her friendly smile was the perfect greeting after a 12 hour drive
Will definitely stay here again for November trip . Felt very safe as a solo traveler
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酒店回复: Hello Anne Marie,Thank you for sharing your positive experience! We're delighted to hear that Tati provided exceptional service and made your stay more comfortable after your long drive. It's wonderful to know that you felt safe and satisfied during your time with us. We look forward to welcoming you back in November for another enjoyable stay. Safe travels until then!
4.0分
情侣出游
Don't like not having towel racks in the bathroom and no Do Not Disturb sign in the room. Everything else was great.
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酒店回复: Hello Donna,Thank you for your feedback regarding the towel racks and the absence of a Do Not Disturb sign. We're glad to hear that you enjoyed the majority of your stay. Your comments will be shared with the management team for future considerations. We appreciate you taking the time to share your thoughts, as they help us enhance our guest experience. We hope to welcome you back in the future for another enjoyable stay.
5.0分
商务出差
Nicest Comfort Suites hotel i've ever stayed at. Hotel was clean, room was clean, bed was very comfortable. Even the breakfast was good.
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酒店回复: Hello CRAIG,Thank you for your kind words about your recent stay! We’re thrilled to hear you enjoyed the cleanliness, comfort of the bed, and breakfast offerings. Your positive feedback motivates our team to continue providing excellent service. We hope to welcome you back on your next visit for another enjoyable experience.
4.0分
其他
Very good personnel. Only complaint is that bathtub needs to be replaced. It has been glazed but is now peeling, making it appear dirty at first glance.
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酒店回复: Hello Debbie,Thank you for your feedback regarding the bathtub condition. We’re glad to hear you found our personnel to be very good. We appreciate your concerns, and your comments about the bathtub will be shared with our management team for future improvements. Your experience helps us enhance our services and maintain the standards our guests expect. We hope to welcome you back for a more enjoyable stay in the future.
5.0分
其他
It's a good place to stay and rest. Rob is very helpful and attentive. Good treatment towards guests
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酒店回复: Hello Richard,Thank you for your feedback! We're glad to hear that you enjoyed your stay and found our staff, especially Rob, to be helpful and attentive. Providing excellent service to our guests is a top priority. We hope to welcome you back for another enjoyable experience in the future.
2.0分
其他
I found 2 roaches during the stay. There were stray hairs from the staff in the room. The shower curtain liner was also molded
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酒店回复: Hello Jewel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
不错的酒店，房间很脏
一进房间就闻到一股意面的味道，不太舒服。房间有两张大床，很宽敞。家具虽然不旧，但破损严重。房间很脏（地板上有钉子，注射器头在地上，被子上沾满了干涸的血迹，墙上还有酱汁污渍等等）。这可能是我住过的最脏的房间之一了。
价格便宜、服务好的酒店
比周边酒店便宜
房间很宽敞，早餐与附近的酒店类似。
The lobby staff was slow and unfriendly, and the hall and elevator smelled of ****. The cleaning staff was loud in the hallway
Double bed suite had a terrible layout with wasted space in the room no space at all in the bath area.Tub/shower was old and dangerous. Toilet was low and sized for a child.
Wonderful experience
Clean comfortable hotel. Front desk staff Tati was so kind & helpful. I called with a room request and on arrival she had picked exactly what I needed for me. Her friendly smile was the perfect greeting after a 12 hour drive
Will definitely stay here again for November trip . Felt very safe as a solo traveler
Don't like not having towel racks in the bathroom and no Do Not Disturb sign in the room. Everything else was great.
Nicest Comfort Suites hotel i've ever stayed at. Hotel was clean, room was clean, bed was very comfortable. Even the breakfast was good.
Very good personnel. Only complaint is that bathtub needs to be replaced. It has been glazed but is now peeling, making it appear dirty at first glance.
It's a good place to stay and rest. Rob is very helpful and attentive. Good treatment towards guests
I found 2 roaches during the stay. There were stray hairs from the staff in the room. The shower curtain liner was also molded