酒店回复: Hello Traci,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, and we strive to provide a welcoming and comfortable environment for everyone. Your concerns about cleanliness and maintenance are noted, and we appreciate you bringing these issues to our attention. We hope you were able to enjoy your travels despite this experience and wish you all the best in your future accommodations.
酒店回复: Hello Lynn,Thank you for sharing your feedback regarding your recent stay. We appreciate your diligence in addressing the room conditions during your visit. Guest satisfaction is important to us, and we take all comments seriously as they help us improve our services. Your insights will be conveyed to our team for review, and we hope to enhance the experience for future guests. Thank you for choosing to stay with us.
5.0分
其他
原文
翻译提供方：Google
我很喜欢这里非常干净安静
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酒店回复: Hello Yania,Nos alegra saber que disfrutaste de la limpieza y tranquilidad de nuestro hotel. Valoramos tus comentarios positivos y esperamos que tu experiencia general haya sido satisfactoria. Te invitamos a regresar en el futuro para vivir más momentos agradables con nosotros. ¡Gracias por tu reseña!
4.0分
家庭亲子
原文
翻译提供方：Google
没有意见
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酒店回复: Hello Nancy,Thank you for your review. We value every piece of feedback as it helps us enhance our services. If you have specific suggestions or concerns, please feel free to reach out to our management team directly. Your insights can assist us in providing a better experience for all our guests in the future.
酒店整体体验不错。外面气味有点怪，但除此之外，我还是挺喜欢这家酒店的。
除了床之间的小桌子上的灯和插座不能用，并且我们看到一只虫子爬过桌子之外，其他一切都很好。
酒店很干净，也很安静，挺不错的。
从入住到退房，我们都非常满意。我以后还会选择你们酒店，并会强烈推荐给其他人。
一切都很干净，工作人员非常友好和乐于助人。
门缝大到能钻进蟑螂。
这家酒店和广告宣传的不一样。我们一走进去就闻到一股霉味。床头板上也有霉点。我用毛巾擦了擦，结果霉点变成了绿色。天花板上布满了蜘蛛网，浴室门也被咬坏了。门本身关不严，锁也松了。我其实不是很挑剔，但这确实很糟糕。我们最终取消了第二晚的预订，因为我有哮喘，觉得不能住在一个满是霉点的房间里。非常失望。
房间里有一股霉味，浴室也不是很干净，淋浴底部有霉菌。因为我是从外州来的，所以我提前预订了房间，直到很晚才到。入住后，我查看了房间状况，然后去了最近的沃尔玛，买了漂白剂喷雾和清洁剂，然后自己清洗了一下
我很喜欢这里非常干净安静
没有意见