酒店回复: Thank you for your feedback. We look forward to seeing you again!
1.0分
情侣出游
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The sink, tub & bathroom floor were not clean, dirty hand towel & pillow case, staff rude & unfriendly, in the Hotel lobby during the breakfast, someone was using that sink to brush there teeth
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酒店回复: Dear Guest, Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back
4.0分
商务出差
Staff was efficient and helpful. Easy shopping in walkable distance. Close to freeway, easy on and off.
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酒店回复: We are glad to hear you enjoyed your stay with us and hope to see you again in the near future. Have a wonderful day.
4.0分
其他
Fine place to stay for a night.
Check-in was easy and hotel was nice and quiet. It was a bit out-dated.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
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Room cleaning is not standard and it shows. The manager is constrained to help with nothing. You might as well go to Walmart for breakfast. Home Depot is directly behind the hotel- “beep, beep, beep” goes the forklift all night long. Carpet and baseboards need serious attention. Would not recommend.
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酒店回复: Dear Guest We appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests. GM
5.0分
情侣出游
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Great accessible room on ground floor. I had very good interaction with front desk as they assisted me with a double booking and provided ultimate customer service!
酒店回复: Thanks for your feedback, we appreciate you staying with us.
1.0分
其他
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Sheets on beds were dirty or stained. One bed was very broken down on one side. Sprinkler system was missing pieces and caked with dirt and dust. Bath tub did not drain during shower. Staff was not over friendly or helpful in the morning.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
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Anniversary stay
We were greeted by amazing staff every time we went into the lobby. Everything was nice and clean, and fresh. The Jetted tub in the suite was fantastic and squeaky clean.
酒店回复: Thank you for your feedback. We look forward to seeing you again!
一切看起来都还不错。
没有电梯
好的
The sink, tub & bathroom floor were not clean, dirty hand towel & pillow case, staff rude & unfriendly, in the Hotel lobby during the breakfast, someone was using that sink to brush there teeth
Staff was efficient and helpful. Easy shopping in walkable distance. Close to freeway, easy on and off.
Fine place to stay for a night.
Check-in was easy and hotel was nice and quiet. It was a bit out-dated.
Room cleaning is not standard and it shows. The manager is constrained to help with nothing. You might as well go to Walmart for breakfast. Home Depot is directly behind the hotel- “beep, beep, beep” goes the forklift all night long. Carpet and baseboards need serious attention. Would not recommend.
Great accessible room on ground floor. I had very good interaction with front desk as they assisted me with a double booking and provided ultimate customer service!
Sheets on beds were dirty or stained. One bed was very broken down on one side. Sprinkler system was missing pieces and caked with dirt and dust. Bath tub did not drain during shower. Staff was not over friendly or helpful in the morning.
Anniversary stay
We were greeted by amazing staff every time we went into the lobby. Everything was nice and clean, and fresh. The Jetted tub in the suite was fantastic and squeaky clean.