We were given a room on the second floor during remodeling. The smell from the new flooring being put down was horrible so we asked for a different room. We moved to the third floor and got to hear the Jack breaks from every trucker coming off the mountain all night long. We got very little sleep. Breakfast will be better right? Wrong. Opened the pan to what was usually eggs and sausage (I guess) to an empty pan. I won’t stay here again. If you have to - get an even number room on the side opposite the freeway.
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酒店回复: Thank you Jayne for staying with us. Our apologies for the issues you encountered during your stay with us. We hope you will consider us again in the future.
5.0分
其他
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Very clean and lit parking. Welcoming front desk personnel. I loved seasonal tea and hot cocoa welcoming me. Clean rooms, good bedding and quiet. My only complaint is that if breakfast ends at 10 then they should not put things away at 9:50. Wait until 10.
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酒店回复: Thank you Zachary for staying with us and posting your review. We are glad you enjoyed your stay. We look forward to seeing you again in the future.
1.0分
其他
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NEVER AGAIN
They had workers doing work that wasn’t that bad but when you are try to sleep and they are hammering well that wasn’t good at all and the bed was so hard it was terrible we left Saturday we didn’t stay the other night that we had paid for and then had to wait 30 plus minutes to get somebody to come up there to check us out the worker told me I had to call the hotel to get them to come to the front desk unbelievable
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酒店回复: Thank you Tammy for staying with us. Our apologies that your stay was uncomfortable. We hope you will reconsider staying in the future.
4.0分
家庭亲子
The room was excellent, staff very friendly and apologetic about the construction and elevator being out of order.
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酒店回复: Thank you Cathi for staying with us and posting your review. We look forward to seeing you again in the future.
4.0分
其他
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Simple and Easy
It’s an older hotel and they’re working on upgrades. Simple and easy, nothing over the top. Breakfast area was well tended to and very clean. Beds and pillows were super comfy! Nice floors in the rooms. Spacious.
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酒店回复: Thank you Jenny for staying with us and posting your review. We hope to see you again in the future.
3.0分
其他
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Convenient if visiting Mars Hill
Difficult to find in the dark - and even in the daylight since it's in a weird, off road location. Arrived to a bed that looked like the previous resident made it, not housekeeping. Hubby had to use bathroom and unpacked items before we noticed the pillow cases did not smell fresh. Went to front desk for clean ones. Then we found a hair on the sheets when we finally turned them down! It was too late and we were too tired to change rooms. Since we were staying a second night, we asked for the sheets to be changed in the morning. When we arrived back to our room that night, the bed looked much better and I slept better even though the AC unit rattled all night.
Breakfast was decent - hot eggs and sausage, waffles, coffee, juice, bread/toast, bagels, packaged pastries, cereal, peanut butter and jelly, yogurt.
We stayed here mainly because of the location but if we were to visit the area again, I'd probably look for a different hotel.
3.0分
其他
Under construction. But there were beetles on our ceiling, and
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酒店回复: Thank you Holly for staying with us and taking the time to post your review. We do apologize for the inconveniences you experienced during your stay. We hope you will consider staying with us in the future.
4.0分
其他
This hotel is hidden up a hill, behind construction sites. Once there, the stay was ok, but it's pretty isolated.
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酒店回复: Thank you Scott for staying with us and posting your review. We hope you will consider staying with us again in the future.
3.0分
其他
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For the price I had to pay for the weekend, I was disappointed. Had very low water flow at the bathroom sink. Also, NO Snack machine on the 1st floor. Every time I have stayed there it had snack machines. I also don’t like the price increase for the weekends. I most likely not stay there again.
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酒店回复: Thank you for staying with us. The snack machine provider went out of business and we currently looking for an alternate solution. Will have the sink's water pressure checked. We hope you will consider staying with us in the future.
3.0分
其他
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Bathroom needs to be painted and door repaired on bottom. Toilet was moved and old caulking left in original spot.
I have stayed here several times over the years, this visit it is showing it's age. Refresh rooms.
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酒店回复: Thank you Edgar for staying with us and posting your review. We will begin renovations on the property in the near future. We hope you will stay with us again in the future.
Never again
We were given a room on the second floor during remodeling. The smell from the new flooring being put down was horrible so we asked for a different room. We moved to the third floor and got to hear the Jack breaks from every trucker coming off the mountain all night long. We got very little sleep. Breakfast will be better right? Wrong. Opened the pan to what was usually eggs and sausage (I guess) to an empty pan. I won’t stay here again. If you have to - get an even number room on the side opposite the freeway.
Very clean and lit parking. Welcoming front desk personnel. I loved seasonal tea and hot cocoa welcoming me. Clean rooms, good bedding and quiet. My only complaint is that if breakfast ends at 10 then they should not put things away at 9:50. Wait until 10.
NEVER AGAIN
They had workers doing work that wasn’t that bad but when you are try to sleep and they are hammering well that wasn’t good at all and the bed was so hard it was terrible we left Saturday we didn’t stay the other night that we had paid for and then had to wait 30 plus minutes to get somebody to come up there to check us out the worker told me I had to call the hotel to get them to come to the front desk unbelievable
The room was excellent, staff very friendly and apologetic about the construction and elevator being out of order.
Simple and Easy
It’s an older hotel and they’re working on upgrades. Simple and easy, nothing over the top. Breakfast area was well tended to and very clean. Beds and pillows were super comfy! Nice floors in the rooms. Spacious.
Convenient if visiting Mars Hill
Difficult to find in the dark - and even in the daylight since it's in a weird, off road location. Arrived to a bed that looked like the previous resident made it, not housekeeping. Hubby had to use bathroom and unpacked items before we noticed the pillow cases did not smell fresh. Went to front desk for clean ones. Then we found a hair on the sheets when we finally turned them down! It was too late and we were too tired to change rooms. Since we were staying a second night, we asked for the sheets to be changed in the morning. When we arrived back to our room that night, the bed looked much better and I slept better even though the AC unit rattled all night.
Breakfast was decent - hot eggs and sausage, waffles, coffee, juice, bread/toast, bagels, packaged pastries, cereal, peanut butter and jelly, yogurt.
We stayed here mainly because of the location but if we were to visit the area again, I'd probably look for a different hotel.
Under construction. But there were beetles on our ceiling, and
This hotel is hidden up a hill, behind construction sites. Once there, the stay was ok, but it's pretty isolated.
For the price I had to pay for the weekend, I was disappointed. Had very low water flow at the bathroom sink. Also, NO Snack machine on the 1st floor. Every time I have stayed there it had snack machines. I also don’t like the price increase for the weekends. I most likely not stay there again.
Bathroom needs to be painted and door repaired on bottom. Toilet was moved and old caulking left in original spot.
I have stayed here several times over the years, this visit it is showing it's age. Refresh rooms.