酒店回复: Hello Thibault,Thank you for your review and comments regarding our parking and your insights regarding our wifi . We hope to see you again in the future.
5.0分
其他
原文
翻译提供方：Google
很温馨
3.0分
其他
It was a good stay. Not the best but it was decent for its price. You get what you pay for.
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酒店回复: Hello Rene,Thank you for your feedback. We’re glad to hear that you found your stay to be decent for the price you paid. Your comments provide valuable insight for us as we continue to enhance our guest experience. We hope you'll consider staying with us again in the future and wish you all the best on your travels.
3.0分
其他
Okay for quick in and out. Bathroom needed more attention. Toilet was loose, needs to be tightened down. Floors were so-so. Wouldn’t walk around barefoot.
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酒店回复: Hello Nathan Dale,Thank you for your feedback regarding your recent stay. We appreciate your comments about the bathroom and housekeeping standards, as we continuously strive to enhance our guests' experiences. Your observations will be shared with the appropriate team so they can address the cleanliness and maintenance issues you've mentioned. We hope to provide you with a more comfortable stay in the future.
2.0分
其他
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The first room we were given had not been made up from the previous guest, so we had to go back and ask for another room. In the second room, the bed seemed clean and comfy. However, we were not able to set the air conditioner below 72, and could not get the room to cool properly. The floors were very dirty, making our feet black. We could feel the grit on the floor, and we had to continually wipe our feet before getting into bed or putting our shoes on. We could not even set our luggage on the floor. There were bugs on the floor and spiders in the bathroom. We could not relax here, and won’t be staying at a Quality Inn again.
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酒店回复: Hello Debbie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2.0分
其他
Staff were nice. Bathroom was dirty/stained. Room had a smell in general. Not necessarily smoky but?
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酒店回复: Dear Lisa,Thank you for your feedback. We're glad to hear our staff made a positive impression, but we’re truly sorry the cleanliness and room condition did not meet expectations. A clean and fresh environment is essential, and we regret that you experienced otherwise. We will address the odor and bathroom concerns with our housekeeping team to ensure improvements are made. Your comments are valuable and will help us do better for future guests.Sincerely, Hotel Manager
1.0分
其他
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Don't be fooled by the Rating
The hotel has a high ranking so I decided to try it out. The 1st room had roaches. The 2nd room had mold on the outside of the nightstand. After that I wasn't given a 3rd option not that I wanted one .so I asked for a refund. Which he said 24 hours and I'm still waiting almost 3 days later
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酒店回复: Hello Brandy,Thank you for sharing your experience with us. We strive to maintain the highest standards for our guests, and it is disappointing to hear that your stay did not meet these expectations. Your feedback is valuable and will be forwarded to management for review. For inquiries regarding your refund status, kindly reach out directly to management for further assistance. We appreciate your feedback and hope to improve for future guests.
5.0分
商务出差
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I had a room with King bed for 3 nights. It's good given its price. Had a specific odor when I got in. Not awful, but noticeable. Got used to it very fast though. Otherwise, the room was spacious. Bathroom was clean and good. Tissues were available. Bed was good and clean. There was a TV. There is a facility room that is basic but good. Did not use it though, just saw it. Breakfast is served everyday 7 to 9 AM and was good. Toast, cornflakes, waffles, other pastries, coffee and other drinks. All in all, I enjoyed my stay and people there were friendly.
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酒店回复: Hello Mohamed,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the spaciousness and cleanliness of the room, as well as the breakfast selection. It's great to hear that you found our staff to be friendly and that you enjoyed your overall experience. We will certainly take note of your observations, as guest input helps us improve. We hope to welcome you back on your next visit to the area for another enjoyable stay.
5.0分
家庭亲子
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Staff helpful, room very clean. I had to get a smoking room because of my mother and was very impressed with the cleanliness, no heavy smoke smell! Going for breakfast soon so can’t comment on that yet.
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酒店回复: Dear Shanae,Thank you for your feedback! It’s great to hear that the staff was helpful and the room exceeded your expectations, especially for a smoking room that's not always the case. It's a big plus that it was clean and didn’t carry that lingering smell. Hope breakfast was just as pleasant! Let me know how it turned out if you get a chance.Sincerely, Hotel Manager
我拿到的第一个房间根本没打扫！床没整理，毛巾扔在地板上。前台那位女士竟然不知道客房服务员没打扫房间。他们给我换了另一个房间，结果隔壁的吸烟区吵死了！我有哮喘，所以要求退款。他们糟糕的服务根本没有道歉！
1 晚房间，配备 2 张床
位置优越的酒店。
房间干净，设施齐全！
不舒服的床上用品，金属床架，每一个动作都会发出可怕的噪音……
无线网络功能不是很好，信号很弱。
早餐丰富多样。
免费停车。
附近有很多餐饮场所。
有点噪音，因为它靠近繁忙的道路，而且房间俯瞰停车场……
很温馨
It was a good stay. Not the best but it was decent for its price. You get what you pay for.
Okay for quick in and out. Bathroom needed more attention. Toilet was loose, needs to be tightened down. Floors were so-so. Wouldn’t walk around barefoot.
The first room we were given had not been made up from the previous guest, so we had to go back and ask for another room. In the second room, the bed seemed clean and comfy. However, we were not able to set the air conditioner below 72, and could not get the room to cool properly. The floors were very dirty, making our feet black. We could feel the grit on the floor, and we had to continually wipe our feet before getting into bed or putting our shoes on. We could not even set our luggage on the floor. There were bugs on the floor and spiders in the bathroom. We could not relax here, and won’t be staying at a Quality Inn again.
Staff were nice. Bathroom was dirty/stained. Room had a smell in general. Not necessarily smoky but?
Don't be fooled by the Rating
The hotel has a high ranking so I decided to try it out. The 1st room had roaches. The 2nd room had mold on the outside of the nightstand. After that I wasn't given a 3rd option not that I wanted one .so I asked for a refund. Which he said 24 hours and I'm still waiting almost 3 days later
I had a room with King bed for 3 nights. It's good given its price. Had a specific odor when I got in. Not awful, but noticeable. Got used to it very fast though. Otherwise, the room was spacious. Bathroom was clean and good. Tissues were available. Bed was good and clean. There was a TV. There is a facility room that is basic but good. Did not use it though, just saw it. Breakfast is served everyday 7 to 9 AM and was good. Toast, cornflakes, waffles, other pastries, coffee and other drinks. All in all, I enjoyed my stay and people there were friendly.
Staff helpful, room very clean. I had to get a smoking room because of my mother and was very impressed with the cleanliness, no heavy smoke smell! Going for breakfast soon so can’t comment on that yet.