Had water issues at home so we ran by there to take showers. Thank goodness we weren’t needing to spend the night. I expected old for the price but not filthy. Saw a roach while there but didn’t see the bed bug until we got home and looked at the pictures taken of filth while there. Gave one star because that’s the lowest option available.
5.0分
其他
Always good experience here.
3.0分
其他
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Toilet broken never came but to take towels I had to take trash out and go get clean towels and never made bed or gave clean bedding the week there. But the hot water is super hot and felt great
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酒店回复: Thank you Jessica for your stay and feedback. We apologize for the inconveniency you had. We wish you could bring the attention to front desk about the toilet seat broke. we already fixed that issue now. We are short handed right now since last few weeks for housekeeping, that's why you didn't get the room service everyday. We apologize for that. Hope to see you soon. Thanks
1.0分
其他
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They expect you to pay 70 a night and they have you talk in a room with a loud ice maker so you can’t hear anything they say, then finally get to the room and there’s cockroaches running on the walls!!
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酒店回复: Thank you Mr. Nathan for your stay and feedback. Sorry to hear about the inconvenience you had on your stay. We already informed our maintenance team about the roaches issues. Sorry for the loud noise of ice machine, unfortunately our Night window is locate there. We assure you for your future stay. Hope to see you soon. Thank you.
1.0分
独自旅行
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Check in process was slow and problematic. Kids were running around without employees doing their job. However, the bigger issue was concerning the room. There was a bracket for a smoke detector on the ceiling, but no actual smoke detector. This has to be an obvious safety violation. There was also duct tape holding the carpet down by the bathroom area and some very nasty black substances under the toilet seat and in the corners of the room. I emailed management but they didn't seem to care. I would avoid this hotel and pick something better closer to US 69 if at all possible.
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酒店回复: Dear Christopher, We strive to ensure our valued guests have a safe, comfortable, and welcoming visit, and we regret you felt otherwise on this occasion. Rest assured, your feedback is vital and will be shared with the respective leadership teams to make sure we uphold our standards across the board. Thank you for bringing your concerns to our attention, and please consider returning down the line and allowing us to change your perceptions.
5.0分
其他
Always great here.
3.0分
其他
It was quiet didn't have a lot of traffic. But, it could use some pest control.
Had water issues at home so we ran by there to take showers. Thank goodness we weren’t needing to spend the night. I expected old for the price but not filthy. Saw a roach while there but didn’t see the bed bug until we got home and looked at the pictures taken of filth while there. Gave one star because that’s the lowest option available.
Always good experience here.
Toilet broken never came but to take towels I had to take trash out and go get clean towels and never made bed or gave clean bedding the week there. But the hot water is super hot and felt great
They expect you to pay 70 a night and they have you talk in a room with a loud ice maker so you can’t hear anything they say, then finally get to the room and there’s cockroaches running on the walls!!
Check in process was slow and problematic. Kids were running around without employees doing their job. However, the bigger issue was concerning the room. There was a bracket for a smoke detector on the ceiling, but no actual smoke detector. This has to be an obvious safety violation. There was also duct tape holding the carpet down by the bathroom area and some very nasty black substances under the toilet seat and in the corners of the room. I emailed management but they didn't seem to care. I would avoid this hotel and pick something better closer to US 69 if at all possible.
Always great here.
It was quiet didn't have a lot of traffic. But, it could use some pest control.