Clean room. Nice staff - extremely curteous and helpful. Good breakfast - a bit better than at most comparable hotels.
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酒店回复: Thank you for taking the time to share your experience! We're delighted to hear you found our rooms to be clean and our team to be courteous and helpful. It's also great to know our breakfast selection added to the enjoyment of your stay. We hope to have the opportunity to welcome you back for another visit at Hyatt House Richmond/Short Pump.
5.0分
其他
Hotel and room were comfortable and quiet. Very satisfied with the cleanliness of the room. Bed and pillows were very comfortable; slept well.
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酒店回复: Melinda, thank you for sharing your feedback. We're glad to hear you found your room comfortable and quiet, and we're especially pleased you enjoyed a restful night's sleep. Your comments on cleanliness and comfort are truly appreciated. We hope to welcome you again soon.
5.0分
情侣出游
Very clean and spacious room! Easy check in and very comfortable. So happy to be so close to the short pump shopping center. My card was put to good use!
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酒店回复: Beverly, thank you for taking the time to share your feedback. We're glad you enjoyed the comfort and cleanliness of your room, and that our location was convenient for your shopping plans. Your comments are truly appreciated and help us continue to improve. We hope to welcome you again soon.
4.0分
情侣出游
Always enjoy staying at the Hyatt. Rooms are spacious and the amenities are great. And especially like the location.
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酒店回复: John, thank you for sharing your feedback! We're glad to know you enjoy your time at Hyatt House Richmond/Short Pump and appreciate our spacious rooms and amenities. It's wonderful to hear the location works well for you. We hope to welcome you back soon.
5.0分
其他
Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance.
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酒店回复: Julie, it’s wonderful to hear you enjoyed your stay at Hyatt House Richmond/Short Pump. The team is glad you appreciated the convenient parking, nearby dining, and the vibrant atmosphere around the hotel. Thank you for choosing Hyatt House Richmond/Short Pump, and the team looks forward to your next visit.
3.0分
其他
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Location is the reason to stay. Hotel elevators are extremely slow. Furniture in room is not the most comfortable and room shows age. The hallway carpets need to be changed on the 6 floor
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酒店回复: gerald, thank you for sharing your thoughts. The convenience of the location is appreciated by many. The feedback regarding the elevator wait times and in-room furnishings is noted, as is your comment about the hallway flooring. Your insights help shape future improvements.
附近就是商场
一家干净友好的酒店，位置便利，就在购物广场里。
满意，闹中取静
住宿的好地方
我以前住过这里，它一直是一个很棒的地方。入住和退房都很顺利。食物简单但美味。
Clean room. Nice staff - extremely curteous and helpful. Good breakfast - a bit better than at most comparable hotels.
Hotel and room were comfortable and quiet. Very satisfied with the cleanliness of the room. Bed and pillows were very comfortable; slept well.
Very clean and spacious room! Easy check in and very comfortable. So happy to be so close to the short pump shopping center. My card was put to good use!
Always enjoy staying at the Hyatt. Rooms are spacious and the amenities are great. And especially like the location.
Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance.
Location is the reason to stay. Hotel elevators are extremely slow. Furniture in room is not the most comfortable and room shows age. The hallway carpets need to be changed on the 6 floor