酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Richmond-North Chesterfield. We hope for an opportunity to properly host you in the future.
1.0分
其他
原文
翻译提供方：Google
工作人员服务很差。他们在广告中承诺提供早餐，但实际上不提供早餐。他们很粗鲁
2.0分
朋友出游
原文
翻译提供方：Google
非吸烟房间闻起来像烟灰缸，房间地板上没有毛巾，很脏，自动售货机是空的等等。
4.0分
其他
原文
翻译提供方：Google
房间大小合适
3.0分
其他
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The room could have used a better clean…there were dirty boot marks all across the floor and splatter marks over the dresser. Towels and pillow cases were not crisp and white…. Kind of yellowish tint which gives the impression they are not necessarily clean. Sink faucet leaked at faucet and under sink.
1.0分
家庭亲子
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When we arrived, it was an unwelcome feeling. Although our room was already paid for the man made us show our credit card again. He also made a sign a paper we were assigned room 208 very surprised with the large facility that there were only five cars in the parking lot as we walk to the second floor. We noticed a man on the first floor with his door open shaving his head there was also another young gentleman in the parking lot that was watching us walk to our room. We opened our room and were greeted by a stain on the first bed and a bad smell. We immediately shut . We opened our room and we’re greeted by a stain on the first bed and a bad smell. we immediately shut the curtains and lock the door, feeling very uneasy, and in fact, unsafe after looking at each other, we decided we could not stay. It was not a safe place. We walked to our car and passed another gentleman who was pushing big boxes on a cart when we got to our car there was a man on the second floor that was just watching us. We felt very unsafe and this might not be a true hotel. Something else might be going on. I feel Econolodge should look into this situation.
3.0分
其他
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Average Stay
The location was a bit sketchy. Lots of truckers and "lot lizards" at night time. The room was not super clean. Comforter had a cigarette burn. The toilet needed to flushes to get anything down. The TV didn't work.
如果不是迫不得已，我一开始就不会住在这里。迷你冰箱里的玻璃碎了，而且超级脏。地板黏糊糊的，一层薄膜。没有洗发水/护发素/沐浴露。房间很吵，窗帘遮不住外面的光线，所以我的房间整晚都像白天一样明亮。我早上6点就收拾好行李离开了。
就在这里睡一觉吧
差评：从哪儿说起呢……我被单独收费，先是房费，然后又被收税。我订的是二楼或三楼的吸烟房，结果却住进了一楼。工作人员很粗鲁，当我要求提供房间基本用品（毛巾、卫生纸等）时，他们根本不愿意帮忙。淋浴根本没法用，空调开始冒烟，WiFi 坏了，亚马逊电视必须登录自己的账户，天线还可以，电视却坏了，客房清洁人员直到最后一天才来，他们就一直待在隔壁房间，直到我们退房。总之，这里就是一个在充满乐趣的一天结束后可以休息的地方。
好评：距离市中心 15 分钟路程，酒店拐角处有很多不错的夫妻店，酒店周边 15-20 分钟路程内有很多活动。
行政管理人员缺乏关注，客房服务也缺乏监督。
房间很脏。没有午餐！这家酒店不再是经济旅馆，而是日间旅馆
非常失望。
工作人员服务很差。他们在广告中承诺提供早餐，但实际上不提供早餐。他们很粗鲁
非吸烟房间闻起来像烟灰缸，房间地板上没有毛巾，很脏，自动售货机是空的等等。
房间大小合适
The room could have used a better clean…there were dirty boot marks all across the floor and splatter marks over the dresser. Towels and pillow cases were not crisp and white…. Kind of yellowish tint which gives the impression they are not necessarily clean. Sink faucet leaked at faucet and under sink.
When we arrived, it was an unwelcome feeling. Although our room was already paid for the man made us show our credit card again. He also made a sign a paper we were assigned room 208 very surprised with the large facility that there were only five cars in the parking lot as we walk to the second floor. We noticed a man on the first floor with his door open shaving his head there was also another young gentleman in the parking lot that was watching us walk to our room. We opened our room and were greeted by a stain on the first bed and a bad smell. We immediately shut . We opened our room and we’re greeted by a stain on the first bed and a bad smell. we immediately shut the curtains and lock the door, feeling very uneasy, and in fact, unsafe after looking at each other, we decided we could not stay. It was not a safe place. We walked to our car and passed another gentleman who was pushing big boxes on a cart when we got to our car there was a man on the second floor that was just watching us. We felt very unsafe and this might not be a true hotel. Something else might be going on. I feel Econolodge should look into this situation.
Average Stay
The location was a bit sketchy. Lots of truckers and "lot lizards" at night time. The room was not super clean. Comforter had a cigarette burn. The toilet needed to flushes to get anything down. The TV didn't work.