Check in was the easy part. Sink faucet was broke when we got room. Maintenance tried to fix it, broke again after 1 use. Discovered toilet seat almost fell off. We were promised next day both items would be fixed. Neither were fixed when we returned & manager of the desk that night just laughed, very rude & said no other rooms, so too bad. That night the air conditioning unit never shut off so we had to unplug it. Needless to say our nights were a disaster.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Buffalo - Niagara Airport. We are sorry you had a less than satisfactory experience due to the issues you had in your bathroom as well as the interaction and service from our staff. This is not the experience we want our guests to have.I have forwarded your feedback to managements attention to make sure your experience is not repeated. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist
性价比还是不错滴！附近的购物中心很多，很方便，房间里可以用电炉子做饭很方便。不用担心停车问题，永远都有车位，就在房间门口。
其他方面都还不错，但他们提到早餐是包含在内的，结果并没有。所以，如果你不介意没有免费早餐的话，再决定是否入住。不过总的来说，服务还是很好的。
位置不错，房间也挺好，就是房间里烟味太重了，怎么都散不去。除此之外，一切都很好。
前台只会说一句‘我们没有了’。
房间里有小蚂蚁，让人很不舒服，情况可能会更糟。员工倒是很好。
我很喜欢酒店的位置，周围有树林环绕，感觉比较僻静，虽然离主干道不远，但也很安静。附近有超市、餐馆等（需要开车前往）。床很舒服，泡澡也很棒，在漫长的一天结束后能让人很好地放松和暖和起来。推荐入住。
实惠，环境好，离机场很近
设施：齐套
卫生：可以
环境：安静
服务：就是前台的咖啡早早就没了，洗衣机刷好多次没有用上，也没有人来指导，试了2次才搞定。
酒店环境总体还行，不过当天酒店设备损坏，没有热水，没法洗澡，后来实在没办法凉水冲了一下，有些冷，非常遗憾！
非常吵。外面的人一直到晚上11-12点。摩托车半夜轰鸣，凌晨2:30又回来了。浴帘上到处都是头发。没有冰桶和杯子。不推荐这家酒店。办理入住的年轻女士非常友好。
Check in was the easy part. Sink faucet was broke when we got room. Maintenance tried to fix it, broke again after 1 use. Discovered toilet seat almost fell off. We were promised next day both items would be fixed. Neither were fixed when we returned & manager of the desk that night just laughed, very rude & said no other rooms, so too bad. That night the air conditioning unit never shut off so we had to unplug it. Needless to say our nights were a disaster.