Clean rooms, friendly staff, hot water good water pressure. Great breakfast selection comfy beds. Overall grat stay
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
5.0分
商务出差
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One of the best hotel showers I’ve ever experienced—I’d go back just for that! Standard room that was clean, comfortable bed (despite the small square pillows that so many hotels are using now), and staff were friendly and helpful.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
3.0分
其他
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The girl that checked us in was nice, but she kept leaving the lobby and standing outside at a truck talking to the driver. Our room only had 3 towels and we had 4 guests. She wasn't at the desk for me to request more towels so I had to get one from the room next door to us (part of our family). The room smelled like bleach, but wasn't very clean. The duvet cover had a hole in it. There were dead roaches in the hallway. The bed was very soft, which was comfortable to me. The air unit had mold growing in it and smelled horrible.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
4.0分
朋友出游
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Staff at front desk was not friendly.
They weren’t rude or anything, just not friendly or welcoming.
At around 10:50 am on Sunday there was a large group of people waiting to check out but no front desk attendant for about 10 minutes. We rang the bell several times. She finally came in from outside.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
5.0分
其他
Front desk clerk was very kind. Room was clean and bed was comfortable
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
5.0分
其他
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Nice location. Well, the town is really small, so you can cross it fast.
Quiet, accessible, and relaxing place. it has all the proper amenities to stay for a short period. Good breakfast (nice waffles)
4.0分
其他
Simple facility that does the job
Smaller, utilitarian facility that does the job. I stayed on the second floor, I would not want to be on the bottom floor.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Stateline Lodge
5.0分
家庭亲子
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This hotel has everything. The staff are so friendly. The hotel smells great and clean everywhere you walk. I stay at a lot of places and this is the only place I can say that smells good even in the stair hallway. It's soooo clean. Very easy to check in. Very quiet it stormed pretty hard outside. We never heard a thing inside. The parking lot is very well lit up. Best place to stay in town.
5.0分
其他
Kind of older and in need of repair
Chair in room was torn.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Stateline Lodge
我们决定多住一天!非常干净,很安静,早餐也很棒!
Clean rooms, friendly staff, hot water good water pressure. Great breakfast selection comfy beds. Overall grat stay
One of the best hotel showers I’ve ever experienced—I’d go back just for that! Standard room that was clean, comfortable bed (despite the small square pillows that so many hotels are using now), and staff were friendly and helpful.
The girl that checked us in was nice, but she kept leaving the lobby and standing outside at a truck talking to the driver. Our room only had 3 towels and we had 4 guests. She wasn't at the desk for me to request more towels so I had to get one from the room next door to us (part of our family). The room smelled like bleach, but wasn't very clean. The duvet cover had a hole in it. There were dead roaches in the hallway. The bed was very soft, which was comfortable to me. The air unit had mold growing in it and smelled horrible.
Staff at front desk was not friendly.
They weren’t rude or anything, just not friendly or welcoming.
At around 10:50 am on Sunday there was a large group of people waiting to check out but no front desk attendant for about 10 minutes. We rang the bell several times. She finally came in from outside.
Front desk clerk was very kind. Room was clean and bed was comfortable
Nice location. Well, the town is really small, so you can cross it fast.
Quiet, accessible, and relaxing place. it has all the proper amenities to stay for a short period. Good breakfast (nice waffles)
Simple facility that does the job
Smaller, utilitarian facility that does the job. I stayed on the second floor, I would not want to be on the bottom floor.
This hotel has everything. The staff are so friendly. The hotel smells great and clean everywhere you walk. I stay at a lot of places and this is the only place I can say that smells good even in the stair hallway. It's soooo clean. Very easy to check in. Very quiet it stormed pretty hard outside. We never heard a thing inside. The parking lot is very well lit up. Best place to stay in town.
Kind of older and in need of repair
Chair in room was torn.