酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the convenient parking, quiet surroundings, and good service. We look forward to welcoming you back.Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方：Google
非吸烟房间里有烟味、蜘蛛网、虫子、门拧在一起、电开关坏了。
展开
酒店回复: Hello Mark, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
4.0分
家庭亲子
原文
翻译提供方：Google
周围看起来很危险
展开
酒店回复: Hello JOSE,Lamentamos saber que experiment preocupaciones sobre la seguridad de la zona. Esperamos que su estancia en nuestro hotel haya sido agradable a pesar de esa percepcin. Para obtener informacin detallada sobre las medidas de seguridad en nuestra ubicacin, le recomendamos que se comunique con la administracin del hotel directamente. íEsperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!
1.0分
商务出差
原文
翻译提供方：Google
充满蟑螂的房产
展开
酒店回复: Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
5.0分
朋友出游
原文
翻译提供方：Google
非常感谢您的关注
2.0分
其他
原文
翻译提供方：Google
坏的
展开
酒店回复: Hello Leybis, We appreciate your feedback and regret to hear that your experience did not meet your expectations. If there are specific details you'd like to share with us, please feel free to reach out to our management team. Your comments will certainly be taken into consideration as we continually strive to improve our services.
5.0分
其他
展开
Centrally located, budget friendly
We didnt really interact with staff other than checking in and out. Price was great for a 2 night trip, if your price sensitive. Centrally located, about a 20 to 30 minute drive to either fort worth or Dallas. Alot of tolls, needed to activate the avoid tolls on GPS. We didnt utilize pool but looked like it needed to be scrubbed. Room was dated but fine for a nights sleep. Right off highway, so you do hear all the vehicles.
展开
酒店回复: Dear Guest,“Thank you for sharing your feedback! We’re glad you found our location convenient and the price suitable for your trip. We appreciate your comments regarding the pool, room updates, and highway noise and will use them to improve future guest experiences. We hope to welcome you back again!”Sincerely, Hotel Manager
1.0分
其他
展开
Overall horrible experience my room smelled moldy and stuffy the tub was nasty the bed was hard, room had roaches and other bugs. Overall horrible experience I would love to get my money back for tha stay!! I couldn’t afford to get another hotel room so I was forced to stay there….
展开
酒店回复: Dear Guest,I’m truly sorry to hear about your stay and the issues you faced. This is unacceptable, and we sincerely apologize for the discomfort and inconvenience. Please reach out to our customer service team directly so we can investigate and work toward a resolution, Your feedback is very important to us.Sincerely, Hotel Manager
1.0分
其他
展开
The atmosphere wasn’t safe & our room wasn’t clean, our a/c also didn’t work. If you’re traveling with your family & have children I don’t recommend staying there.
展开
酒店回复: Dear Guest,We’re very sorry to hear about your experience. Your concerns regarding cleanliness, air conditioning, and safety are taken seriously, and we’ll be addressing them with our team. We apologize for not providing the comfortable stay you expected.Sincerely, Hotel Manager
设施：还行
卫生：还行
环境：还行
服务：还行
附近有停车场，噪音小，服务好
非吸烟房间里有烟味、蜘蛛网、虫子、门拧在一起、电开关坏了。
周围看起来很危险
充满蟑螂的房产
非常感谢您的关注
坏的
Centrally located, budget friendly
We didnt really interact with staff other than checking in and out. Price was great for a 2 night trip, if your price sensitive. Centrally located, about a 20 to 30 minute drive to either fort worth or Dallas. Alot of tolls, needed to activate the avoid tolls on GPS. We didnt utilize pool but looked like it needed to be scrubbed. Room was dated but fine for a nights sleep. Right off highway, so you do hear all the vehicles.
Overall horrible experience my room smelled moldy and stuffy the tub was nasty the bed was hard, room had roaches and other bugs. Overall horrible experience I would love to get my money back for tha stay!! I couldn’t afford to get another hotel room so I was forced to stay there….
The atmosphere wasn’t safe & our room wasn’t clean, our a/c also didn’t work. If you’re traveling with your family & have children I don’t recommend staying there.