酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the convenient parking, quiet surroundings, and good service. We look forward to welcoming you back.Sincerely, Hotel Manager
4.0分
家庭亲子
原文
翻译提供方:Google
非吸烟房间里有烟味、蜘蛛网、虫子、门拧在一起、电开关坏了。
展开
酒店回复: Hello Mark, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
4.0分
家庭亲子
原文
翻译提供方:Google
周围看起来很危险
展开
酒店回复: Hello JOSE,Lamentamos saber que experiment preocupaciones sobre la seguridad de la zona. Esperamos que su estancia en nuestro hotel haya sido agradable a pesar de esa percepcin. Para obtener informacin detallada sobre las medidas de seguridad en nuestra ubicacin, le recomendamos que se comunique con la administracin del hotel directamente. íEsperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!
1.0分
商务出差
原文
翻译提供方:Google
充满蟑螂的房产
展开
酒店回复: Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
5.0分
朋友出游
原文
翻译提供方:Google
非常感谢您的关注
2.0分
其他
原文
翻译提供方:Google
坏的
展开
酒店回复: Hello Leybis, We appreciate your feedback and regret to hear that your experience did not meet your expectations. If there are specific details you'd like to share with us, please feel free to reach out to our management team. Your comments will certainly be taken into consideration as we continually strive to improve our services.
4.0分
情侣出游
展开
Room was okay. They could wash the walls at little better. Sticky spot on the floor and the towel I used had stains & a hole although it was washed. Other than that it was better this year! The staff was very friendly and helpful letting us know that if we needed anything to ask! Was very happy they had coffee available in the lobby because we checked out a little after 5 am. Would recommend this hotel!
展开
酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad to hear that you noticed improvements from your previous stay and appreciated our friendly and helpful staff, as well as the early-morning coffee. We also value your comments regarding the room cleanliness and will share them with our team to help enhance the guest experience. We look forward to welcoming you back again!Sincerely, Hotel Manager
5.0分
其他
展开
Centrally located, budget friendly
We didnt really interact with staff other than checking in and out. Price was great for a 2 night trip, if your price sensitive. Centrally located, about a 20 to 30 minute drive to either fort worth or Dallas. Alot of tolls, needed to activate the avoid tolls on GPS. We didnt utilize pool but looked like it needed to be scrubbed. Room was dated but fine for a nights sleep. Right off highway, so you do hear all the vehicles.
展开
酒店回复: Dear Guest,“Thank you for sharing your feedback! We’re glad you found our location convenient and the price suitable for your trip. We appreciate your comments regarding the pool, room updates, and highway noise and will use them to improve future guest experiences. We hope to welcome you back again!”Sincerely, Hotel Manager
3.0分
其他
Its good it just smelled horrible like Pee and everything seems like its falling apart.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear some aspects of your stay were good, but we’re very sorry about the odor and the condition of the room. That’s not the experience we want for our guests, and we appreciate you bringing it to our attention so we can address it.Sincerely, Hotel Manager
设施:还行
卫生:还行
环境:还行
服务:还行
附近有停车场,噪音小,服务好
非吸烟房间里有烟味、蜘蛛网、虫子、门拧在一起、电开关坏了。
周围看起来很危险
充满蟑螂的房产
非常感谢您的关注
坏的
Room was okay. They could wash the walls at little better. Sticky spot on the floor and the towel I used had stains & a hole although it was washed. Other than that it was better this year! The staff was very friendly and helpful letting us know that if we needed anything to ask! Was very happy they had coffee available in the lobby because we checked out a little after 5 am. Would recommend this hotel!
Centrally located, budget friendly
We didnt really interact with staff other than checking in and out. Price was great for a 2 night trip, if your price sensitive. Centrally located, about a 20 to 30 minute drive to either fort worth or Dallas. Alot of tolls, needed to activate the avoid tolls on GPS. We didnt utilize pool but looked like it needed to be scrubbed. Room was dated but fine for a nights sleep. Right off highway, so you do hear all the vehicles.
Its good it just smelled horrible like Pee and everything seems like its falling apart.