酒店回复: Thank you for taking the time to share your detailed feedback and for rating your stay an 8/10. We’re delighted to hear that our friendly, attentive team, fresh and clean rooms, and ample breakfast all helped create a positive experience.We’re truly sorry to learn that the mattress did not provide the comfort you expected. Your comfort is extremely important to us, and we appreciate you bringing this to our attention. Our team is already reviewing the condition of that mattress to ensure it meets our standards.Thank you again for staying with us at Tru by Hilton Wilmington. We hope to welcome you back for an even more comfortable stay.
酒店回复: Thank you for the perfect 10/10 review! We’re glad to hear your room was comfortable and met your needs, and that you enjoyed your overall stay with us.
The room was on point. The staff was great. Especially the lady who was in charged of the breakfast bar.The maid stuff alway checking on us.
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酒店回复: Thank you for the perfect 10/10 review! We’re thrilled to hear your room was “on point” and that our staff made such a great impression especially our breakfast host and housekeeping team. Their hospitality truly shines, and they’ll be delighted to know they helped make your stay memorable.We appreciate you choosing Tru by Hilton Wilmington and look forward to welcoming you back again soon!
很棒的酒店，主要是新，非常新，所以一切看起来都很好，酒店的前台态度也很好，整体入驻觉得性价比很高。位置在downtown旁边一点，因为定了旁边的一个意大利餐厅所以才住这里的，意外觉得非常棒。出门左边往河边，右边往海边，都很快！
我住了两晚。第一晚醒来发现睡衣上全是狗毛。他们重新打扫了房间，并说会退还我50美元到信用卡上。那是2025年6月28日的事了。但我至今仍未收到退款，收据还在我这。
Tru Hotel 是个很棒的住宿地点！电梯很干净，房间和床都很舒服。唯一的问题是早餐种类不多。如果能加上煎蛋卷就更完美了！
我遇到的每一位员工都热情友好，乐于助人。酒店装潢清新活泼，泳池区也很漂亮。Tru酒店与另一家希尔顿旗下酒店相连，后者拥有一家不错的餐厅和酒吧。调酒师Michelle服务周到，调制的鸡尾酒也十分美味。酒店内设有健身房和洗衣设施，还提供棋牌游戏、台球桌和Wi-Fi高尔夫游戏。我们一定会再次入住！
我喜欢整个房间、装饰，尤其是泳池。它很漂亮，彩色灯光让它看起来与众不同。可惜他们这么早就关门了。前台工作人员非常友好。我到达时迎接我的人也非常友善。
但是清洁人员需要更友好一些，所以我没有要求客房服务。
员工非常友好热情。房间干净整洁，气味清新。电视播放正常。早餐种类丰富。
床垫非常软，而且磨损严重，以至于我醒来后背痛难忍。房间号：118
这家酒店非常适合我儿子参加足球锦标赛。孩子们有很多活动可以参加，大人也能轻松地观看比赛和放松身心。
房间不错，满足了我们的需求。不过大堂有点异味——但除此之外，酒店还是不错的。
入住手续简便，工作人员友善热情，对短暂假期最后一晚的餐饮选择也了如指掌。
The room was on point. The staff was great. Especially the lady who was in charged of the breakfast bar.The maid stuff alway checking on us.