酒店回复: Thank you for your review, Dallas. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I appreciate your 3/5 score following your stay. You expressed that the property needs some major upgrading, however, I am happy you acknowledged the renovations being done to enhance our guest's experience. You also mentioned that cleanliness of the room was good which was awesome to hear but the shower was sub-par and price to value ratio did not meet your expectations which was disappointing to read. Nevertheless, our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Samantha Red Roof Management RediResponse Specialist
3.0分
情侣出游
原文
翻译提供方：Google
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我们和许多其他人一样前往印第安纳州富兰克林观看日食，并选择住在 Red Roof Inn，只是因为它是该地区所有住宿选择中最便宜的，我无法忍受在其他地方花 500-600 美元住一晚。话虽如此，我期望得到我们所支付的。房间本身只有毛巾、浴巾等最少的储备，几乎没有其他东西。看起来它大约 15 年或更长时间没有更新了。床上的床单有异味，我必须喷上我丈夫的古龙水才能摆脱它并入睡。我不敢不穿鞋在地板上行走。然而，尽管房间条件不太理想，但床却非常舒适！
When we first got to the hotel there was water all over the floor and toilet in the bathroom, we went back to the front desk and they gave us a different room! Before we got to our new room the staff was already at the old room fixing the problem!
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酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Taylorsville. I am so sorry to hear about the initial issues you experienced upon arrival with the water in the bathroom. I am, however, pleased to know that our front desk staff promptly addressed the situation. It's also wonderful to hear that our maintenance team responded so quickly to resolve the problem in the original room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,AnnRed Roof ManagementRediResponse Specialist
4.0分
情侣出游
In room refrigerator got too cold. I had ice in my bottled drinks....one can froze looked like it waa going to explode
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Columbus - Taylorsville. We value your thoughts about the situation you may have observed with the refrigerator. We thank you for bringing this to our attention.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist
干净整洁，员工乐于助人
还可以 床舒服
这里很干净，附近有餐馆和加油站，很适合睡觉。满足了我们当晚的需求。
房间干净安静，位置优越，客服服务也不错，但是不提供早餐。
Friendly service clean good location
该物业需要进行一些重大整修。话虽如此。目前白天正在进行整修，就清洁度而言，房间很好，但淋浴有点低于标准，除此之外，住宿还不错，但肯定不值这个价钱。
我们和许多其他人一样前往印第安纳州富兰克林观看日食，并选择住在 Red Roof Inn，只是因为它是该地区所有住宿选择中最便宜的，我无法忍受在其他地方花 500-600 美元住一晚。话虽如此，我期望得到我们所支付的。房间本身只有毛巾、浴巾等最少的储备，几乎没有其他东西。看起来它大约 15 年或更长时间没有更新了。床上的床单有异味，我必须喷上我丈夫的古龙水才能摆脱它并入睡。我不敢不穿鞋在地板上行走。然而，尽管房间条件不太理想，但床却非常舒适！
印第安纳州泰勒市 Red Roof Inn
一点都不好。房间实际上不是很干净；地板和桌面很粘；家具上有污渍；浴缸漏水；咖啡壶没有清洗……里面有旧地板。交通噪音很大。
可比
When we first got to the hotel there was water all over the floor and toilet in the bathroom, we went back to the front desk and they gave us a different room! Before we got to our new room the staff was already at the old room fixing the problem!
In room refrigerator got too cold. I had ice in my bottled drinks....one can froze looked like it waa going to explode