酒店回复: Hello Reynaldo, Lamentamos saber que su experiencia no estuvo a la altura de sus expectativas. Apreciamos sus comentarios y los transmitiremos a nuestro equipo para seguir mejorando nuestros servicios en el futuro. Esperamos tener la oportunidad de recibirlo de nuevo y demostrarle nuestra calidad de servicio.
1.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Hello Theresa,We appreciate your feedback and regret to hear about your experience. We encourage you to contact our management team directly to further discuss your concerns and assist in any way we can. Thank you for staying with us.
1.0分
家庭亲子
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Our room was horrible. It smelled like mildew, the carpet was damp and ripped. There was trash left from previous guests and the curtains looked like they had blood on them. There was black mold in the bathroom. We didn’t even stay here, left as soon as we got to our room and booked somewhere else. Now we’re out the $100 we paid for this room that we didn’t even stay in.
3.0分
其他
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The grass was knee deep. All pool furniture was torn up. Pool was dirty. Room was dirty. Shower had mold. Towels were stained and dingy. Walls were dirty. Was very dissatisfied will never book here again.
5.0分
商务出差
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The staff was very friendly and it was very quiet other than the train coming through I recommend stay here if you are tired and need to sleep it's right off the exit beside me a lot of gas stations and a Waffle House which was good and a McDonald's and a Arby's in the pilot gas station.
1.0分
其他
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The receptionist was very helpful in trying to get us into a room that we could stay in, but unfortunately, we could not stay at the property as there was a lot of mold and bugs. The rooms were making us sick. Had to leave the property due to this.
Due to the closeness of my stays, my review for this hotel was placed on my review for the hotel in Fort Walton Beach and we actually had an excellent experience at that hotel.
1.0分
其他
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Not good
Had to go to 4 different rooms to find one that was partially cleaned. So gross. Hair on the sheets. Shower was gross. It was very cold and moist in the room.
4.0分
其他
But the bed needs a big cover instead of just having a sheet on the bed for covers.
浴室非常脏，床罩也很脏，房间里有股难闻的气味。
跑步机不工作，水槽水龙头漏水。
一般不好
不
Our room was horrible. It smelled like mildew, the carpet was damp and ripped. There was trash left from previous guests and the curtains looked like they had blood on them. There was black mold in the bathroom. We didn’t even stay here, left as soon as we got to our room and booked somewhere else. Now we’re out the $100 we paid for this room that we didn’t even stay in.
The grass was knee deep. All pool furniture was torn up. Pool was dirty. Room was dirty. Shower had mold. Towels were stained and dingy. Walls were dirty. Was very dissatisfied will never book here again.
The staff was very friendly and it was very quiet other than the train coming through I recommend stay here if you are tired and need to sleep it's right off the exit beside me a lot of gas stations and a Waffle House which was good and a McDonald's and a Arby's in the pilot gas station.
The receptionist was very helpful in trying to get us into a room that we could stay in, but unfortunately, we could not stay at the property as there was a lot of mold and bugs. The rooms were making us sick. Had to leave the property due to this.
Due to the closeness of my stays, my review for this hotel was placed on my review for the hotel in Fort Walton Beach and we actually had an excellent experience at that hotel.
Not good
Had to go to 4 different rooms to find one that was partially cleaned. So gross. Hair on the sheets. Shower was gross. It was very cold and moist in the room.
But the bed needs a big cover instead of just having a sheet on the bed for covers.