酒店回复: Dear Lewis,We’re truly sorry to hear about your experience. That’s absolutely not the standard we strive for, and we understand how frustrating it must have been to encounter issues with WiFi and service. We’re taking your feedback seriously and will be reviewing these concerns with our team immediately. Thank you for sharing—your comments help us improve and ensure a better experience for all guests.Sincerely, Hotel Manager
5.0分
商务出差
原文
翻译提供方：Google
非常好，清洁效果极佳
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酒店回复: Dear Osmany,Thank you for your wonderful feedback! We’re thrilled to hear you had a very good stay and especially appreciated the magnificent cleaning. Your kind words mean a lot to our team, and we look forward to welcoming you back for another excellent visit!Sincerely, Hotel Manager
3.0分
商务出差
原文
翻译提供方：Google
水龙头、门、床和电视需要维护
5.0分
朋友出游
原文
翻译提供方：Google
好的
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酒店回复: Dear Jose,We are grateful for your 10/10 feedback. It is our goal to make every stay enjoyable and relaxing, and we are pleased we succeeded. Thank you for your trust, and we hope to see you again very soon.Sincerely, Hotel Manager
5.0分
其他
I had a great stay. My room was renovated, spacious, clean, comfortable big bed. Such a lovely surprise!
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酒店回复: Dear Guest,Thank you for such a glowing review! We are absolutely delighted you loved the newly renovated room and enjoyed the extra space comfort and that plush big bed. It is wonderful to hear it felt like a lovely surprise. Your happiness means the world to us and we cant wait to welcome you back for another fantastic stay very soon!Sincerely, Hotel Manager
4.0分
其他
Maids need to improve in the basics of their jobs ( folding towels, hanging shower curtains, tucking in sheets, wiping down sinks etc.)
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酒店回复: Dear Guest,Thank you for staying with us and for your valuable feedback. We are glad you enjoyed your overall experience and truly appreciate your detailed observations about housekeeping. These points have been shared directly with our executive housekeeper and training team to reinforce the high standards we aim for daily. We would be delighted to welcome you back and exceed your expectations next time.Sincerely, Hotel Manager
房间温馨，洗漱和床上用品超级干净，床垫睡上去也很舒服！
我们对这次住宿挺满意的，我们只是需要一个住几晚的房间。附近有几家餐馆。整体来说还不错。
这次住宿非常棒！房间特别干净。Wi-Fi 服务也很好。工作人员非常乐于助人。房间很安静，在后面，远离其他客人，最棒的是，他们竟然有吸烟房，只需要额外付一点点费用！我都不知道现在还有地方提供这种房间呢。太值了！！！
愉快的体验
太糟糕了！没有 WiFi，没有客房服务！Riff Raff 磁铁！！！
非常好，清洁效果极佳
水龙头、门、床和电视需要维护
好的
I had a great stay. My room was renovated, spacious, clean, comfortable big bed. Such a lovely surprise!
Maids need to improve in the basics of their jobs ( folding towels, hanging shower curtains, tucking in sheets, wiping down sinks etc.)