I made the mistake of not wearing my shoes, my feet were filthy, inside my room. The coffee machine did not work and when we told the morning clerk, he didn't seem to care. When checking out, the same morning clerk, wasn't friendly at all.
展开
酒店回复: Dear Rena,Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention. Your comments regarding the room cleanliness, coffee maker, and front desk interaction have been shared with our housekeeping and guest service teams for immediate review. Providing attentive service and a clean, comfortable environment is very important to us, and your input helps us identify where improvements are needed. We are committed to enhancing the guest experience for future stays.Sincerely, Hotel Manager
5.0分
独自旅行
展开
I had a pleasant stay at this motel. The rooms were clean and comfortable.I truly appreciate their great service and would definitely recommend this place to others.
展开
酒店回复: Dear Guest, We are delighted to know you had a pleasant stay and enjoyed the clean and comfortable rooms. It is wonderful that our service made your experience enjoyable. Your kind recommendation means a lot to us and we look forward to welcoming you again for another great stay. Sincerely, Hotel Manager
5.0分
其他
展开
Simply Amazing
Amazing, clean and friendly!!!! Definitely recommend if you’re on your way to the beach !!! Stayed one night felt safe and relaxed, especially love that they have mattress protectors!!!! Don’t hardly see that!!!
展开
酒店回复: Dear Derrick,Thank you for your wonderful feedback. We are delighted to hear that you had an amazing experience and enjoyed the clean accommodations and friendly atmosphere. It is great to know that you felt safe, relaxed, and appreciated the extra care we take with mattress protectors, as guest comfort is very important to us. Your recommendation means a lot, and we are glad your stay provided the perfect stop on the way to the beach. We look forward to welcoming you back again.Sincerely, Hotel Manager
4.0分
家庭亲子
Staff was awesome, room immaculate. Heater needs some work and smell wasn't great.
展开
酒店回复: Dear Mary,Thank you for your feedback! We are delighted to hear that you found the staff wonderful and the room immaculate. We also appreciate your feedback regarding the heater and room smell, and we will review these areas with our maintenance team. Your observations help us improve while continuing to provide a comfortable and welcoming stay. We look forward to hosting you again for an even better experience.Sincerely, Hotel Manager
5.0分
家庭亲子
The staff was friendly and helpful. The room was clean and very comfortable. The breakfast was alright. l would stay here again with family.
展开
酒店回复: Dear Guest, Thank you for sharing your experience. We are happy to know you had a nice stay and found the room clean and comfortable. It is great to hear our team made you feel welcome. We look forward to having you and your family stay with us again in the future. Sincerely, Hotel Manager
4.0分
家庭亲子
展开
The rooms were updated, clean and comfortable. Priced very reasonably. Nice walk in shower. Breakfast had waffles which the kiddo loved. Love that they were not carpeted! The front desk staff was friendly too. Only reason I didn’t give a 5 star was because pool wasn’t open yet. Would most definitely stay again.
展开
酒店回复: Dear Ttibbsrn, Thank you for your kind review. We’re glad you enjoyed the clean, updated rooms and thoughtful touches like the walk-in shower and waffle breakfast. It’s great to hear our staff made you feel welcome. We appreciate your understanding about the pool and look forward to your next stay with us. Sincerely, Hotel Manager
5.0分
情侣出游
Very clean and up to date
展开
酒店回复: Dear Jane,Thank you for your kind feedback. We are delighted to know that you found our hotel very clean and up to date. Our team works hard to maintain a fresh, comfortable, and welcoming environment for every guest. We truly appreciate your recognition and look forward to welcoming you back for another enjoyable and relaxing stay soon.Sincerely, Hotel Manager
5.0分
商务出差
Newly renovated rooms.
They recently renovated the rooms at this hotel and it’s much nicer than it used to be. It was clean & comfortable.
展开
酒店回复: Thank you for staying at Quality Inn & Suites. Your review will be shared with our staff who will be pleased to know that you enjoyed your stay with us. We hope you will visit us again.
3.0分
其他
展开
The decor of the room was top notch. The property has a hot water issue, you have to turn on the faucets and let the water run for 10 minutes or more to have hot water.
展开
酒店回复: We are truly happy that you enjoyed your room accommodations while staying with us. We apologize for the hot water issue and we appreciate you taking the time to inform us. Please know that you are valuable guest and we appreciate you staying with us.
2.0分
其他
展开
Had a pet. Not sure if that was a factor in room given. The room was outdated and dark. Mattress hard as a rock. Only window faced stairs so had to leave blackout curtain shut. Have not experienced load knocking and yelling at neighbor room at a hotel in forever. Was ok for the price, but would not stay there again.
Poor customer service
I made the mistake of not wearing my shoes, my feet were filthy, inside my room. The coffee machine did not work and when we told the morning clerk, he didn't seem to care. When checking out, the same morning clerk, wasn't friendly at all.
I had a pleasant stay at this motel. The rooms were clean and comfortable.I truly appreciate their great service and would definitely recommend this place to others.
Simply Amazing
Amazing, clean and friendly!!!! Definitely recommend if you’re on your way to the beach !!! Stayed one night felt safe and relaxed, especially love that they have mattress protectors!!!! Don’t hardly see that!!!
Staff was awesome, room immaculate. Heater needs some work and smell wasn't great.
The staff was friendly and helpful. The room was clean and very comfortable. The breakfast was alright. l would stay here again with family.
The rooms were updated, clean and comfortable. Priced very reasonably. Nice walk in shower. Breakfast had waffles which the kiddo loved. Love that they were not carpeted! The front desk staff was friendly too. Only reason I didn’t give a 5 star was because pool wasn’t open yet. Would most definitely stay again.
Very clean and up to date
Newly renovated rooms.
They recently renovated the rooms at this hotel and it’s much nicer than it used to be. It was clean & comfortable.
The decor of the room was top notch. The property has a hot water issue, you have to turn on the faucets and let the water run for 10 minutes or more to have hot water.
Had a pet. Not sure if that was a factor in room given. The room was outdated and dark. Mattress hard as a rock. Only window faced stairs so had to leave blackout curtain shut. Have not experienced load knocking and yelling at neighbor room at a hotel in forever. Was ok for the price, but would not stay there again.