酒店回复: Dear Otar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location and friendly staff we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management
5.0分
其他
原文
翻译提供方:Google
很舒服
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酒店回复: Thank you for taking the time to respond to our guest survey. We appreciate your business and look forward to seeing you in your future travels.
2.0分
其他
原文
翻译提供方:Google
外观又旧又脏
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酒店回复: Dear Chantale,Thanks for your feedback. We apologize as your stay was not up to your expectations. We are undergoing renovations for the property and very soon we will have great rooms to offer you. Please let us know about your next stay and we will provide you 15% discount at our motel
3.0分
其他
Red roof inn
Clean room, noise refrigerator, no tissues. Just a run down place to sleep. Dumpy grounds around the place. Would not recommend it.
酒店回复: Thank you for your review. We appreciate your business.
3.0分
情侣出游
Needs hangers,hair dryer and a different place to hang clothes,very little place to place overnight bag or suitcase
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hagerstown - Williamsport, MD. We do acknowledge your thoughts in regard to the hangers and the hair dryer you mentioned. We appreciate you bringing this to our attention. We value your comments in regard to this matter.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
2.0分
其他
The AC was messed up, and the room had 76 F at 3:00 am in the morning - heating instead of cooling since somebody had programmed it that way.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hagerstown - Williamsport, MD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the concerns that you may have encountered with the air conditioner. I will certainly bring this to the property’s attention in an effort to address your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
3.0分
其他
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Cheap enough. I bit sketchy outside. Shower didn't work. In the morning while I was out of the room and before I checked out, maintenance person was in my bathroom. After tell him I hadn't checked out he continued working in the room!!! Weird
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酒店回复: Thank you for taking the time to complete our Survey. We appreciate the feedback. Maintenance came in morning to fix the shower; We apologize for our timing.
4.0分
其他
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So I am riding my bike across America and this red roof inn was right where I needed it to be. The staff gal was kind but her machines weren't working so she had to enter manually... there were folding chairs in front of rooms indicating long term stays... lots of signs saying don't smoke, the room smelled of smoke covered up with deodorant and the tub drain didn't work.. and there was no breakfast. All that said, I felt safe, tv worked great, the Waffle House was close, and the bed was soft... I slept great. I would suggest earplugs as the you could hear noise as people moved upstairs. But hey, it was a red roof in the right place and I got a great night sleep!
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酒店回复: Thank you for responding to our survey, we look forward to seeing you on your next trip through Williamsport Maryland
5.0分
其他
Red Roof Inn Williamsport- Great stress-free stay
The staff are very friendly and helpful. The room was very clean, and I wanted for nothing.
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酒店回复: Dear Valued Guest, Thank you for taking a moment to share your feedback following your stay at the Red Roof Inn Hagerstown - Williamsport, MD. We are thrilled to learn that you appreciated the friendly service and found your room impeccably clean and fully equipped. We strive to provide an exceptional experience for all our guests, and your feedback confirms we are on the right track.We hope to continue to provide memorable experiences for you at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
普普通通的汽车旅馆。
员工很友好,我在 Whitetail Resort 滑雪旅行时住在这里。睡得很安稳。谢谢
很舒服
外观又旧又脏
Red roof inn
Clean room, noise refrigerator, no tissues. Just a run down place to sleep. Dumpy grounds around the place. Would not recommend it.
Needs hangers,hair dryer and a different place to hang clothes,very little place to place overnight bag or suitcase
The AC was messed up, and the room had 76 F at 3:00 am in the morning - heating instead of cooling since somebody had programmed it that way.
Cheap enough. I bit sketchy outside. Shower didn't work. In the morning while I was out of the room and before I checked out, maintenance person was in my bathroom. After tell him I hadn't checked out he continued working in the room!!! Weird
So I am riding my bike across America and this red roof inn was right where I needed it to be. The staff gal was kind but her machines weren't working so she had to enter manually... there were folding chairs in front of rooms indicating long term stays... lots of signs saying don't smoke, the room smelled of smoke covered up with deodorant and the tub drain didn't work.. and there was no breakfast. All that said, I felt safe, tv worked great, the Waffle House was close, and the bed was soft... I slept great. I would suggest earplugs as the you could hear noise as people moved upstairs. But hey, it was a red roof in the right place and I got a great night sleep!
Red Roof Inn Williamsport- Great stress-free stay
The staff are very friendly and helpful. The room was very clean, and I wanted for nothing.