酒店回复: Hi Annie,Gracias por compartir tu experiencia con nosotros. Nos alegra saber que disfrutaste de nuestras habitaciones limpias y el ambiente tranquilo. También nos complace que el desayuno buffet haya cumplido con tus expectativas. Esperamos darte la bienvenida nuevamente en el futuro.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
4.0分
情侣出游
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The room seemed clean. The sheets were in good condition and smelled fresh. The location of the TV was not optimal for the suite; while sitting on the couch, the TV was too far away. The breakfast staff were friendly and the food was hot.
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酒店回复: Hi Arlene,Thanks for sharing your thoughts with us. It's great to hear that you found the room clean and enjoyed the fresh sheets. We're glad our breakfast staff made a positive impression and that you appreciated the hot food. We understand your concern about the TV placement and will consider this feedback as we strive to enhance our guests' experience. Your insights are truly helpful.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
5.0分
其他
The gentleman who checked us in was personable and friendly. He always recognizes us when we walk in and makes sure we are happy with our stay.
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酒店回复: Hi,It’s wonderful to hear that our team member made such a positive impression and consistently ensures your comfort during each visit. We’re pleased that the personalized attention adds to your experience, and we look forward to welcoming you back soon for another enjoyable stay.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
5.0分
其他
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Among the options for breakfast foods was a significant amount of fresh fruit.
Adequate parking is available within an area close to the front entrance to the hotel.
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酒店回复: Hi,We’re pleased to hear that our breakfast selection, especially the fresh fruit, met your expectations and that the convenient parking added to your comfort. It's wonderful to know these details contributed positively to your stay, and we look forward to welcoming you back soon.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
5.0分
家庭亲子
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The property is well maintained, clean and modern. It was very comfortable. Breakfast looked hood, but due to my gluten and soy allergies I could not tell if the cooked food was safe for me. I had oatmeal and raw fruit. My family was able to eat everything else.
I wish we could have found a room with 2 king beds.
The only suggestions I have is to find a way to soundproof between rooms and from the hallway. We could hear music next door, voices talking all night and people knocking on doors loudly at night and early in the morning.
We would stay there again as it was one of the best places we have stayed.
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酒店回复: Hi,We’re glad your stay was comfortable and that your family enjoyed our offerings. Thank you for sharing your observations regarding breakfast options and room availability, as well as the sound from neighboring rooms—these insights are important for improving our guest experience. We look forward to welcoming you back and providing an even more restful stay next time.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
5.0分
其他
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Beautiful property with large spacious rooms. The front desk staff was welcoming and and the breakfast room staff very cheerful and responsive. Great location to everything in the Hudson River Valley.
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酒店回复: Hi Timothy,We're glad to hear you enjoyed your stay with us! It's fantastic to know that our spacious rooms and friendly front desk team made a positive impression. We're also glad you found our breakfast staff cheerful and responsive. Our location in the Hudson River Valley is indeed a great spot, and we're happy it suited your needs. Your feedback means a lot to us and helps us continue to provide a great experience for our guests.- The Staff at Holiday Inn Express & Suites Hawthorne - Elmsford North
5.0分
家庭亲子
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Absolutely the best customer service you can find!!!! Fast and efficient check in, large professionally cleaned rooms and a hot plentiful breakfast!!!! 5 stars all the way!!!
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酒店回复: Hi James,We're glad to hear you found our place to be a nice spot for your stay. Your feedback is important to us and helps us continue to improve. We hope to see you again soon!- The Staff at Holiday Inn Express & Suites N. Myrtle Beach-Little River
非常干净，早餐很棒，房间很宽敞。酒店有点老派，没有中央控制的灯光系统，而且床对我来说有点太软了，但这纯属个人喜好。
住宿体验极佳，房间非常舒适，设施齐全。酒店维护得很好，早餐也很不错。员工服务周到热情，乐于助人且彬彬有礼。
酒店干净卫生，设施齐全，房间隔音效果好，温度控制也很好。
房间干净、芳香、位置安静、自助早餐干净、美味。
The room seemed clean. The sheets were in good condition and smelled fresh. The location of the TV was not optimal for the suite; while sitting on the couch, the TV was too far away. The breakfast staff were friendly and the food was hot.
The gentleman who checked us in was personable and friendly. He always recognizes us when we walk in and makes sure we are happy with our stay.
Among the options for breakfast foods was a significant amount of fresh fruit.
Adequate parking is available within an area close to the front entrance to the hotel.
The property is well maintained, clean and modern. It was very comfortable. Breakfast looked hood, but due to my gluten and soy allergies I could not tell if the cooked food was safe for me. I had oatmeal and raw fruit. My family was able to eat everything else.
I wish we could have found a room with 2 king beds.
The only suggestions I have is to find a way to soundproof between rooms and from the hallway. We could hear music next door, voices talking all night and people knocking on doors loudly at night and early in the morning.
We would stay there again as it was one of the best places we have stayed.
Beautiful property with large spacious rooms. The front desk staff was welcoming and and the breakfast room staff very cheerful and responsive. Great location to everything in the Hudson River Valley.
Absolutely the best customer service you can find!!!! Fast and efficient check in, large professionally cleaned rooms and a hot plentiful breakfast!!!! 5 stars all the way!!!