酒店回复: Hello Eddie J,Agradecemos tus comentarios sobre el desayuno y el baño, nos alegra saber que disfrutaste de esos aspectos de tu estancia. Lamentamos que la alfombra no cumpliera con tus expectativas y agradecemos que lo hayas señalado. Tus observaciones son valiosas para nosotros y las compartiremos con el equipo correspondiente para que continúen mejorando nuestras instalaciones y servicios. Esperamos que en tu próxima visita encuentres todo a tu entera satisfacción.
2.0分
其他
原文
翻译提供方：Google
房间里有股硫磺味。我们怀疑是管道的问题？泳池已经停用了。
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酒店回复: Hello Kody, We regret to hear about the issue you encountered during your stay. Your feedback has been noted for our team to address promptly. We apologize for any inconvenience the pool closure caused. Should you have any further concerns, we recommend reaching out to our management team for further assistance.
1.0分
其他
原文
翻译提供方：Google
房间里直到第二天才有电话，这让我很不爽。我坐轮椅，很不方便。而且我们楼上还有吵闹不守规矩的客人。
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酒店回复: Hello Rob, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvement. Your comfort and satisfaction are our priorities, and we hope you consider staying with us again in the future.
5.0分
其他
原文
翻译提供方：Google
酒店接待服务很好，房间也不错
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酒店回复: Dear Guest, Vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt! Es freut uns zu hören, dass Ihnen der Empfang und das Zimmer gefallen haben. Ihre Eindrücke sind uns wichtig und tragen dazu bei, unseren Service weiter zu verbessern. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen und Ihnen eine ebenso angenehme Erfahrung zu bieten.
2.0分
家庭亲子
原文
翻译提供方：Google
我住宿期间被收取了两次费用，房间的地板和椅子上有多处红色污渍。
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酒店回复: Hello Kyle, We apologize for any inconvenience you may have experienced. We advise contacting management directly to address any billing concerns or issues with your room to ensure a satisfactory resolution.
2.0分
其他
原文
翻译提供方：Google
没有住满，也没有退还差额
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酒店回复: Hello Stephanie,We're sorry to hear about your experience. Please reach out to our management team directly to discuss your concerns further. Your feedback is important to us and will help us improve our services for all future guests.
4.0分
其他
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Out of biscuits and omelets at 0740, server sermed in no hurry to replenish. Decided to just have cereal, no milk in pitcher. I know its free but if u advertise it, it should be enough for everyone. Other than that excellent stay. Clean room, ac worked good.
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酒店回复: Hello Jackolyn,Thank you for sharing your feedback. We're glad to hear you enjoyed your clean room and the air conditioning during your stay. Your comments regarding the breakfast items have been noted. We appreciate your understanding and support, and we will consider your suggestions for future improvements. We hope to welcome you back for an even better experience next time.
3.0分
家庭亲子
Attended a USBP graduation- stayed one night. Hotel average about what you would expect for a 3 star hotel.
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酒店回复: Hello Judith,Thank you for sharing your experience with us. We appreciate your feedback regarding your recent stay during the USBP graduation. We strive to meet the expectations of our guests and are glad to hear that you found your stay to be in line with a 3-star rating. Your input is valuable as we continuously work to enhance our guests' experiences moving forward. We hope to welcome you back during your next visit.
5.0分
朋友出游
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Beautifully clean, quiet, and welcoming hotel. The staff are attentive, the breakfast was good, and the decor reflects a wonderful sense of community and local art.
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酒店回复: Hello Linda,Thank you for sharing your thoughts about your recent stay. We're delighted to hear you enjoyed the cleanliness, attentiveness of the staff, and the local art decor. It's great to know that the breakfast met your expectations as well. Your feedback is valuable in maintaining our welcoming atmosphere, and we hope to welcome you back soon to experience even more of what our hotel has to offer.
一直挺喜欢这个酒店的，就是品控也不是很稳定，但是这家还不错，各方面都挺好的，房间还算干净，服务也不错，早餐品种也还可以不是很单调的那种，可以推荐大家入住
虽然一切看起来都很好，但地毯摸起来黏糊糊的，而且很脏。早餐很棒，浴室也非常好。
房间里有股硫磺味。我们怀疑是管道的问题？泳池已经停用了。
房间里直到第二天才有电话，这让我很不爽。我坐轮椅，很不方便。而且我们楼上还有吵闹不守规矩的客人。
酒店接待服务很好，房间也不错
我住宿期间被收取了两次费用，房间的地板和椅子上有多处红色污渍。
没有住满，也没有退还差额
Out of biscuits and omelets at 0740, server sermed in no hurry to replenish. Decided to just have cereal, no milk in pitcher. I know its free but if u advertise it, it should be enough for everyone. Other than that excellent stay. Clean room, ac worked good.
Attended a USBP graduation- stayed one night. Hotel average about what you would expect for a 3 star hotel.
Beautifully clean, quiet, and welcoming hotel. The staff are attentive, the breakfast was good, and the decor reflects a wonderful sense of community and local art.