酒店回复: Dear Guest,We sincerely regret to hear about your unpleasant experience at our breakfast service. It's certainly not the impression we aim to leave on our valued guests. Our goal is to provide a welcoming atmosphere along with a variety of breakfast options for a delightful start to the day.We want to assure you that we take your feedback seriously. We will revisit our procedures and strive for continuous improvement to prevent such issues from recurring. Next time you stay with us, we hope to provide you with a more enjoyable experience that aligns with the high standards we set at the PLAZA INN Karlsruhe Nord.Kind regards,Your Plaza INN Karlsruhe Nord Team
早餐10:00结束时，我想再拿点吃的，服务员态度非常恶劣，不让拿，说时间到了，她们要下班了，赶着就把吃的都收起来了。过了一会儿，几个服务员自己在餐厅一角吃起早餐，原来怕顾客吃太多，给她们剩下太少了！早餐选择也不多，旁边就是LiDL，完全可以在超市买点面包，所以餐厅里用早餐的人也很少
我们定期光顾这家酒店，因为它承载着我们一段美好的回忆。那时候它还叫牛顿酒店。我们每次入住都非常开心！这里总是那么干净整洁，工作人员也总是那么友善！早餐种类丰富，味道也很棒，用餐氛围宜人。作为常客，我们强烈推荐这家酒店！👍
住宿体验愉快，环境非常安静放松，提供免费特色咖啡，员工也很友好。