Not sure why I expected any different from an ESA--but there were clothes drying on bushes and all manner of people standing around the parking lot smoking, etc. The breakfast area is coffee and hidden muffins below the coffee (would not have known they existed but the very nice front desk staff told me).
The room was great. Clean. Bed very comfy.
3.0分
商务出差
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The location was great. The room was comfortable, clean and quiet.
The staff respinded quickly to a few problems, i.e. TV signal, difficulty opening the door and the room number sequence. No signs directing you to the rooms, so a bit difficult.
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酒店回复: Dear Sonia,Thank you for taking the time to share your experience. We are pleased you found the accommodations comfortable and our team responsive. We sincerely apologize for any confusion or inconvenience you may have encountered while navigating the property and accessing your room. Your feedback is valuable as we continue to enhance the overall experience for our guests. We hope you will consider staying with us again, allowing us the opportunity to provide an even smoother and more enjoyable visit in the future.Sincerely,Hotel Management
4.0分
朋友出游
Check-in and check-out were easy and fast. area was quiet and felt overall pretty safe. Nice for an overnight passing stay.
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酒店回复: Dear Miguel,We are delighted to hear that your arrival and departure went so smoothly and that you felt comfortable during your visit! At Extended Stay America, we aim to provide a convenient and welcoming experience for every guest, whether for a quick stop or a longer stay. Thank you for sharing your thoughts, and we look forward to hosting you again soon for another pleasant and hassle-free visit.Sincerely,Hotel Management
4.0分
情侣出游
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We needed something quick because coming in for a sweet baby in NICU nearby. This hotel was easy to book and so close. Our first two nights we took whatever we could get and the room was just that. Smelled musty and like old pizza. The paint in the bathroom looked like someone did it blindfolded.
We checked out unsure if we were leaving. Ended up checking back in and WHAT A DIFFERENCE. We were on the second floor and our room was clean and fresh and everything we needed. Don’t settle for the first room if it isn’t what you need!
We were so grateful for this port in the storm and kind staff. The cost and location were ideal for what we needed.
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酒店回复: Dear Lisa, Thank you for sharing such a personal and detailed account of your stay. It’s heartening to hear that you found comfort and convenience during a very stressful time, and that the team was able to provide support when it mattered most. However, it is concerning that your initial room did not meet expectations, and your feedback will be carefully reviewed to ensure greater consistency. Your recognition of the improvements during your second stay means a great deal, and every effort will be made to deliver that standard from the start for future guests.Sincerely, Hotel Management
5.0分
其他
I got more than i was expecting. Nice little room with rv size refrigerator , 2 burner stove , a little eating área.
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酒店回复: Dear Raul,We are thrilled to hear we exceeded your expectations! It is always a pleasure knowing our guests feel comfortable and enjoy the thoughtful touches that make their stay easy and enjoyable. Your kind words mean a lot to all of us at Extended Stay America, and we’re grateful you took the time to share your experience. We look forward to welcoming you back for another great visit soon.Sincerely,Hotel Management
还不错的快捷酒店
这家酒店是老式的汽车旅馆风格，房门都在外面。不过，房间却异常干净，还有一个小厨房，里面有冰箱/冰柜、微波炉和两个台面炉灶。碗碟、锅具等都可以按需提供。
有些员工似乎不太清楚自己的职责，早餐盒里也只有巧克力松饼、能量棒和咖啡。选择非常少，没有水果或蛋白质。
我只是需要在两个16小时班次之间找个地方过夜。
我以前来过这里很多次，以后大概还会再来。
房间很干净，热水充足。毛巾、香皂都很好。床干净舒适。前台的玛丽亚非常乐于助人，亲切又专业。
一切都超级棒，非常干净
Not sure why I expected any different from an ESA--but there were clothes drying on bushes and all manner of people standing around the parking lot smoking, etc. The breakfast area is coffee and hidden muffins below the coffee (would not have known they existed but the very nice front desk staff told me).
The room was great. Clean. Bed very comfy.
The location was great. The room was comfortable, clean and quiet.
The staff respinded quickly to a few problems, i.e. TV signal, difficulty opening the door and the room number sequence. No signs directing you to the rooms, so a bit difficult.
Check-in and check-out were easy and fast. area was quiet and felt overall pretty safe. Nice for an overnight passing stay.
We needed something quick because coming in for a sweet baby in NICU nearby. This hotel was easy to book and so close. Our first two nights we took whatever we could get and the room was just that. Smelled musty and like old pizza. The paint in the bathroom looked like someone did it blindfolded.
We checked out unsure if we were leaving. Ended up checking back in and WHAT A DIFFERENCE. We were on the second floor and our room was clean and fresh and everything we needed. Don’t settle for the first room if it isn’t what you need!
We were so grateful for this port in the storm and kind staff. The cost and location were ideal for what we needed.
I got more than i was expecting. Nice little room with rv size refrigerator , 2 burner stove , a little eating área.