They need to clean their rooms properly, vacuum, and once in a while at least wash the carpet, and scrub the bathtub including walls. My entire family had a hard time breathing in this place due to poor cleaning.
Maintenance wise was also poor because the phone and clock were broken, door lock broken and bathroom had the side of the mirror broken. It was also very dark in the room without lighting in the ceiling.
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酒店回复: Dear Sir/Madam,We are sorry that you were not happy, we'll fix the issue that you experienced, thank you for letting us know.
5.0分
其他
Great but….
Clean but old…carpets replaced, rooms painted but dated otherwise. Great folks running the place!
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酒店回复: Dear Madam,Thank you for staying with us, We appreciated your feedback.
5.0分
其他
Given the price- the hotel met my expectations. The facility is basic but clean. The breakfast had enough choice. Rooms are not luxurious but comfortable
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酒店回复: Thank you for staying with us, we appreciate your feedback, I hope we will see you next time.
2.0分
家庭亲子
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Reservation was made for king bed, upon arrival woman in front of us with no reservation got a king bed upstairs which receptionist told her the rooms upstairs were nicer than downstairs. Receptionist was very rude when it was our time to check in. I questioned about the upstairs and down stairs thing and she said we had a reservation with a third party. So third party quests are put in less than nice rooms? We ended up with 2 double beds in a poorly maintained room with wore out beds. Very disappointed.
酒店回复: Dear sir,We are sorry that you were not happy, Have a bless day.
2.0分
其他
I had to slam my door for the lock to engage and the quality just wasn’t what it use to be at a Howard Johnson.
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酒店回复: Dear sir,we appreciate your feedback, we are sorry that you were not happy.
4.0分
商务出差
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Had a first floor room. Room condition was in good shape and the fairly modern. Has a toilet that a man can use and a tall shower head. However, the AC did not keep the room cool. AC Dial set to 60 degrees but room was at 70ish. Didn't test the microwave but the fridge was a freezer and froze my soda and water bottles. the continental breakfast was basically bread products, Cereal, Hard boiled eggs, yogurt, coffee, milk and juice. Staff was nice, the area seemed safe and moderately low traffic noise. No issue with the internet and electrical outlets. Other then the AC, Fridge issue, and breakfast its a really good hotel.
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酒店回复: Dear Sir/madam,Thank you for staying with us, we appreciate your feedback. Have a bless day.
4.0分
家庭亲子
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My family of 6 stayed here in a multi room suite. We loved the space and the three beds. They also made sure we had enough towels without us asking. They had a breakfast but there weren't a ton of protein options (yogurt). The staff was helpful and friendly despite having to deal with a slightly rambunctious school group.
It was in an older part of town and is an older hotel. It was fine though and for an overnight stay this was a good choice for us.
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酒店回复: Dear Elizabeth,Thank you for staying with us, we appreciate your feedback, looking forward to seeing you in the future.
5.0分
情侣出游
We stay here when passing through Gillette. Wouldn’t stay anywhere else! Front desk lady is the best!
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酒店回复: Dear Karen,Thank you for staying with us, we are happy that our front desk showing off their hospitality, Looking forward to seeing you next time.
1.0分
其他
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Awful hotel
The large gaps in the door, and could see outside through them. The entire place was disgusting. Water damage in the bathroom, drywall and plaster falling and peeling from the walls and roof. Checked in, and immediately left. The lady “checked me out”, but didn’t actually check me out, so I got billed for multiple days. If you want a cheap crap hole then this is it.
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酒店回复: Dear Shane,We are sorry that you are unhappy. We'll fix the issue that you experienced. Thank you for letting us know.
好的
Poor cleaning and maintenance
They need to clean their rooms properly, vacuum, and once in a while at least wash the carpet, and scrub the bathtub including walls. My entire family had a hard time breathing in this place due to poor cleaning.
Maintenance wise was also poor because the phone and clock were broken, door lock broken and bathroom had the side of the mirror broken. It was also very dark in the room without lighting in the ceiling.
Great but….
Clean but old…carpets replaced, rooms painted but dated otherwise. Great folks running the place!
Given the price- the hotel met my expectations. The facility is basic but clean. The breakfast had enough choice. Rooms are not luxurious but comfortable
Reservation was made for king bed, upon arrival woman in front of us with no reservation got a king bed upstairs which receptionist told her the rooms upstairs were nicer than downstairs. Receptionist was very rude when it was our time to check in. I questioned about the upstairs and down stairs thing and she said we had a reservation with a third party. So third party quests are put in less than nice rooms? We ended up with 2 double beds in a poorly maintained room with wore out beds. Very disappointed.
I had to slam my door for the lock to engage and the quality just wasn’t what it use to be at a Howard Johnson.
Had a first floor room. Room condition was in good shape and the fairly modern. Has a toilet that a man can use and a tall shower head. However, the AC did not keep the room cool. AC Dial set to 60 degrees but room was at 70ish. Didn't test the microwave but the fridge was a freezer and froze my soda and water bottles. the continental breakfast was basically bread products, Cereal, Hard boiled eggs, yogurt, coffee, milk and juice. Staff was nice, the area seemed safe and moderately low traffic noise. No issue with the internet and electrical outlets. Other then the AC, Fridge issue, and breakfast its a really good hotel.
My family of 6 stayed here in a multi room suite. We loved the space and the three beds. They also made sure we had enough towels without us asking. They had a breakfast but there weren't a ton of protein options (yogurt). The staff was helpful and friendly despite having to deal with a slightly rambunctious school group.
It was in an older part of town and is an older hotel. It was fine though and for an overnight stay this was a good choice for us.
We stay here when passing through Gillette. Wouldn’t stay anywhere else! Front desk lady is the best!
Awful hotel
The large gaps in the door, and could see outside through them. The entire place was disgusting. Water damage in the bathroom, drywall and plaster falling and peeling from the walls and roof. Checked in, and immediately left. The lady “checked me out”, but didn’t actually check me out, so I got billed for multiple days. If you want a cheap crap hole then this is it.