Elegant rooms, warm staff, perfect location, delicious food, peaceful ambiance—this hotel made my stay truly relaxing and memorable. Highly recommended!
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed our elegant rooms, warm staff, perfect location, delicious food, and peaceful ambiance. Your kind words and recommendation mean a lot to us, and we are delighted to have made your stay relaxing and memorable.We look forward to welcoming you back for another exceptional stay.Warm regards, Team OYO
1.0分
其他
Remodel the rooms, or at least paint over the marks on the walls. Shower and bed were ok
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酒店回复: Dear Guest,We're glad to hear that you found the shower and bed to your satisfaction. We appreciate your feedback about the room's condition and are committed to enhancing our facilities. Thank you for your valuable feedback, and we hope to welcome you back for an even better experience. Your insights help us improve, and we're grateful for your input.Best regards, Team OYO
1.0分
商务出差
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The room smelled terrible and was very unclean. The door did not have a safe lock! Everything seemed rather run down and the place did not feel safe. Upon seeing the room, I chose to cancel my reservation, which cost an $80 cancellation fee... but later my credit card was charged a no-show fee of the full amount of the 4 nights that I was supposed to stay, which I now have to try to get returned.
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酒店回复: Dear Evelyn,Thank you for sharing your experience. We're very sorry to hear about the condition of the room and the concerns you had with safety and cleanliness. We also regret the inconvenience caused by the cancellation and billing issues. Your feedback is being taken seriously and shared with our team to address and improve these matters promptly.Sincerely,LisaBest Value Inn by OYO Portland OR South East
1.0分
其他
Disguting.
1.0分
其他
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This was by far the worst place I have ever stayed. The halls smelled like urine. The door to my room looked like it had been kicked in many times. There was only one lock on the door. The room was clean but the sheets, pillow cases and towels were all stained. There was an argument outside my door at 5:00 am and the police were called. Took over a 1/2 hr to settle down. I probably got 3 hrs sleep all night. I will be glad to spread the word about this place and I will never be back!
Elegant rooms, warm staff, perfect location, delicious food, peaceful ambiance—this hotel made my stay truly relaxing and memorable. Highly recommended!
Remodel the rooms, or at least paint over the marks on the walls. Shower and bed were ok
The room smelled terrible and was very unclean. The door did not have a safe lock! Everything seemed rather run down and the place did not feel safe. Upon seeing the room, I chose to cancel my reservation, which cost an $80 cancellation fee... but later my credit card was charged a no-show fee of the full amount of the 4 nights that I was supposed to stay, which I now have to try to get returned.
Disguting.
This was by far the worst place I have ever stayed. The halls smelled like urine. The door to my room looked like it had been kicked in many times. There was only one lock on the door. The room was clean but the sheets, pillow cases and towels were all stained. There was an argument outside my door at 5:00 am and the police were called. Took over a 1/2 hr to settle down. I probably got 3 hrs sleep all night. I will be glad to spread the word about this place and I will never be back!