酒店回复: Hello Masahiro, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Denver Boulder-Louisville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your toilet was broke. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
5.0分
其他
環境很好
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酒店回复: Thank you for sharing your experience, and we look forward to serving you in the future.
5.0分
家庭亲子
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Staff communication needs to improve at this location. When we checked in, we were told we could have a late check out, as we had a race we would need to shower after, causing us to leave about 11:15. That morning, we were told it was not possible because no note was left and we needed out by 11. While checking out, another guest was saying they had been told their stay could extend another day, but again were being told there was "no note" and therefore not possible. Communication HAS to be better between their team members as the lack of it directly impacts the guest stay.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the miscommunication you experienced regarding your late check-out request. We understand how important clear and consistent communication is, especially when plans depend on it. Your comments have been shared with our front desk and management teams to ensure better coordination moving forward. We truly value your input and appreciate you bringing this to our attention so we can improve. We hope to have the opportunity to provide you with a smoother and more enjoyable stay in the future.- La Quinta Staff
3.0分
其他
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When we arrived at 4:30 p.m--with a 3:00 check-in time, we were informed that the rooms were not ready. It would be another hour, maybe. Maybe two hours.
The breakfast room had little to offer. The same slices of white bread for 3 days. No on restocked anything.
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the delay in having your room ready upon arrival—that's certainly not the smooth check-in process we strive to provide. We also regret that our breakfast offerings fell short of your expectations and that items were not properly restocked. Your feedback has been shared with our front desk and breakfast teams to ensure these issues are addressed. We appreciate you bringing this to our attention and hope to have the chance to provide a better experience on your next visit.-La Quinta Staff
还可以。一切都很干净，但有些地方已经出现损坏/异味，尽管最近才翻新过。泳池因为季度结束已经关闭了，有点可惜。早餐低于预期。
办理入住时，前台那位女士非常粗鲁，有点毁了这次体验（讽刺的是，她的头衔竟然是“宾客体验经理”）。不过房间和早餐都还不错。
非常喜欢这次住宿，员工很棒，酒店也很干净。
酒店很干净，员工也很友好乐于助人。免费早餐的选择也很多。
我预订并支付了一间靠近出口的豪华特大床房。
结果却被安排了一间双人房，窗户锁坏了，而且房间里还有一股狗尿味。
作为“拒绝特大床房”活动的组织者，我对这家酒店有所了解。我的行为举止无可挑剔。委内瑞拉被突袭的那天早上，其他客人聚集在早餐区/大堂观看MS Now的新闻。
经理对此很不高兴，关掉了电视。
所有客人没有争辩，都出去抗议。
前台接待员卡桑德拉告诉我，这间房有很多问题。她们说，过去90天里，烟雾探测器发出了超过67次警报。但没有人目睹过火灾或烟雾。
2026年1月5日星期一，总经理告诉我，因为3次烟雾警报，我需要支付1400美元。她要求我立即付款，否则就离开酒店。她打电话给路易斯维尔警察局。墨菲警官出警后，提交了一份强制驱逐令的报告。
总经理通过其前台工作人员告诉我，大多数房间的烟雾都是微波炉爆米花或其他热食散发出来的。每个房间都配备了微波炉。
许多房间都配备了烟雾探测器。
住在这里性价比很高，价格也合理，很适合游览博尔德。我们外出时要求打扫房间，但由于人手不足，根本没打扫干净。我丈夫在放弃清洁服务后，自己更换了床单和毛巾。早餐质量一般，但都是普通的美国式早餐（果汁、吐司、燕麦粥、苹果、炒蛋和华夫饼等）。酒店建筑不算新，但房间内部装修过，所以还算干净。停车费5美元，住两晚感觉不太划算。
厕所坏了
環境很好
Staff communication needs to improve at this location. When we checked in, we were told we could have a late check out, as we had a race we would need to shower after, causing us to leave about 11:15. That morning, we were told it was not possible because no note was left and we needed out by 11. While checking out, another guest was saying they had been told their stay could extend another day, but again were being told there was "no note" and therefore not possible. Communication HAS to be better between their team members as the lack of it directly impacts the guest stay.
When we arrived at 4:30 p.m--with a 3:00 check-in time, we were informed that the rooms were not ready. It would be another hour, maybe. Maybe two hours.
The breakfast room had little to offer. The same slices of white bread for 3 days. No on restocked anything.