酒店回复: Dear Ms. Meng,Thank you for sharing your detailed feedback regarding your stay at AJWA Sultanahmet. We are pleased to hear that you found our location in the historic old town convenient for exploring nearby landmarks, including the Basilica Cistern, Hagia Sophia, and the Grand Bazaar.We are also glad that you enjoyed breakfast on our rooftop, where our guests can appreciate views of the Marmara Sea while experiencing traditional Ottoman-inspired surroundings. Your comments regarding the selection and setting have been shared with our culinary team for their recognition.It is our goal to provide a stay that combines the historical character of Istanbul with modern comfort and attentive service. We look forward to welcoming you back to AJWA Sultanahmet on your next visit.Best regards, Sedat Nemli ( General Manager )
酒店回复: Dear Ms. Cangyuxiu,Thank you for taking the time to share your feedback regarding your recent stay at AJWA Sultanahmet. We are pleased to learn that you appreciated the design of our property, which draws inspiration from Ottoman architecture and heritage. Our aim is to provide an environment that reflects Istanbul’s rich history while offering modern comfort and amenities to our guests.We are also glad to know that the quality of service provided by our team contributed positively to your experience. At AJWA Sultanahmet, our staff is committed to maintaining attentive and professional standards in every aspect of guest service, ensuring a seamless and comfortable stay.Your comments regarding the overall ambiance of the hotel are particularly appreciated. Every element, from interior design to room arrangement, is carefully considered to create a distinctive experience that combines historical influence with contemporary luxury. Feedback such as yours is valuable as it confirms that our efforts to preserve this balance are recognized by our guests.We look forward to welcoming you back to AJWA Sultanahmet on your next visit to Istanbul and to providing another stay that reflects the high standards of service, design, and hospitality for which we strive.Best regards, Sedat Nemli ( General Manager )
酒店回复: Dear Valued Guest,Thank you for taking the time to share such a detailed review of your stay at AJWA Sultanahmet. We are delighted to hear that your experience at our hotel was a highlight of your trip to Istanbul.We are pleased that you appreciated the cultural elements reflected throughout the hotel, from the mother-of-pearl inlaid furniture to the overall boutique design inspired by Ottoman heritage. It is rewarding to know that our decor and artifacts offered a unique experience, bringing elements of history and art closer to our guests.We are glad you found our location convenient for exploring key landmarks, including the Blue Mosque, Basilica Cistern, Hagia Sophia, and the Grand Bazaar. While we acknowledge the challenges of transportation in Istanbul’s old city, we are happy that the hotel’s central location allowed you to explore many attractions on foot.We are also pleased that you enjoyed the facilities, including the spa and Turkish bath, as well as the overall comfort of your room. Your comments regarding these aspects are greatly appreciated and will be shared with our staff.It is very rewarding to hear that you consider AJWA Sultanahmet the best hotel in the area. Your observations are valuable to us, and we look forward to the opportunity of welcoming you back to provide another memorable stay.Best regards, Sedat Nemli ( General Manager )
老城区酒店,位置很方便,周边有很多土耳其餐厅,距离地下水宫,索菲亚大教堂,大巴扎很都近。伊斯坦布尔打车有点乱,所以步行能到很多地方的话,就会方便很多。早餐在顶楼,可以看海景,选择也还可以。
酒店装修很好看,服务到位,符合金钻标准,可惜只住一晚,可以帮忙预定去机场的车。工作人员英语好,交流顺畅;早餐服务人员可以再精进一点,早餐也是,不太好吃(但相比别的酒店可以了)。属于是可以体验的当地风情酒店。
在携程预订了三晚海景大床房。没想到窗户看出去竟然是像贫民窟一样的窗景,而且酒店周边都是,批发小商铺,街道非常脏乱差,联系携程要求换房间,直到离开携程都没有给予解决。这是最糟糕的一次订房!!作为黑钻用户,对携程的服务和态度,失望至极!!!
和酒店沟通,酒店坚持说窗户是可以看到海的,并且前两晚说没有房间可以换,真是很糟糕的一次入住!
伊斯坦布尔行程唯一满意的一项就是订了这间酒店。酒店来自于阿塞拜疆🇦🇿,充满了他们的文化元素,小而美的精品酒店,所有的家具都是细密的螺钿镶嵌,能和以前只能在博物馆远观的工艺品亲密接触,感觉是非常好的。
位置:位于欧洲老城区,离蓝色清真寺,地下水宫,索菲亚大教堂,大巴扎都是步行可达,是那片区里最好的酒店了。就是交通不太方便,基本只能打车,如果坐地铁要走很多上坡路,且老城交通拥堵,停车也不方便。
设施:没的说,老钱风,金碧辉煌的浴室,非常满意。
服务:管家式服务,入住会有一个管家介绍酒店的洗浴中心,餐厅等等,我们本来是想在酒店用一顿晚餐的,无奈行程排太满,没体验。
免费使用水疗中心:如果不是住店客人,使用一次好像还要70欧,如果要体验完整的土耳其浴搓澡基本上100-200欧。我去的时候没人,独享了整间土耳其浴房,热热的躺在上面巨舒服。
有个小插曲,我预订酒店是到期自动扣款,一般都很顺畅,突然有天晚上接到携程电话说由于没有扣款成功,给我取消预订了。当时我再去看,大床房已经全部订完,和携程协商了解决方案,最后预订了亲子房(我们2个人住有点浪费一间房了),携程补差价。还是得为携程的服务大大点赞!
酒店离蓝色清真寺慢慢步行十分钟,位置算是很好了。
大堂和房间确实豪华,家具全是实木镶嵌贝壳。浴室龙头是镀金的。房间没有风景,可能更高等级的有。
酒店早餐略低于预期,品种不多,品质不错,风景很好。
缺点是酒店设施不多,水疗中心没来得及去,但除了水疗中心,没有其他了。
补充一点,到店要收12欧的清洁费,虽不多,但不能理解。携程服务很好,直接给退了这部分的钱。
房间和服务都还不错, 只是最后退房的时候莫名其妙的又收我们1800里拉,说什么服务费。 土耳其骗术无处不在
BTW 双人床的 床很小…………
房间很有特色,酒店人员热情礼貌!地理位置非常好,去主要景点步行10分钟。顶楼的roof餐厅,视野开阔,味道也不错!
服务很好,地段很好,卫生也很好,我早上7点多到酒店竟然让我入住了,而且是主动的,我并没有要求,在国外这是第一次,实在太棒了,推荐入住!
酒店位置优越,出行方便。很有土耳其风情,高级奢华。顶楼早餐,环境美的很。服务很好,应对特殊情况,很专业很到位,值得推荐。
酒店非常干净,设施齐全。装修风格华丽,是阿塞拜疆风格,亮点是浴室的马赛克图案与索菲亚教堂的一样。早餐厅可以看到海峡景观,早餐厅服务不错。不好的地方:前台和礼宾不断的推销昂贵的用车服务,非常急切且油腻,总是想办法赚高昂的欧元小费,让人很不舒服。酒店在一个非常陡的坡上,周边交通非常堵,出行不方便。还有每天有20欧左右的房间清洁费…住了两天走的时候收到90欧的账单包含10分钟的用车。如果是想体验异域风情的可以试试,带儿童和老人的劝退,会给你旅途中带来很多麻烦,要和前台哥儿几个斗智斗勇。