酒店回复: Hi Janet,We are so sorry we did not meet expectations. I think perhaps you were hearing noise from the unit above you as after investigating I did learn that there were other complaints. There is noting in the closet that would cause this noise. In any event we would like to have you back and earn your 5 star review. Please reach out on your next visit and I personally would make sure you are very well taken care of. Our guests are the reason we are here and we want every guest to leave happy and eager to return. Thank you for your understanding and we hope to see you again soon.
4.0分
朋友出游
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The resort accommodations were excellent. We very much enjoyed our stay. Our only recommendation would be to change the company that supplies your shampoo and conditioner. The bottles both contain too little product for an extended stay, and it was impossible to get the conditioner out of the bottle. Also, in terms of kitchen equipment, it would have been nice to have had some aluminum foil, saran wrap or zip lock bags.
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酒店回复: We always look forward to having wonderful guests like yourself. It is our goal to ensure your stay is extraordinary and we are so happy we hit the mark!! Thank you for your business. Please let us know if we can do anything to make your next stay another 5-star experience.
5.0分
其他
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The unit I rented was absolutely beautiful. Very cozy great ocean views. They are truly pet friendly. The only little glitch and it was very small, was it’s very confusing how to find channels or movies on their television. The remote that worked the cable channels didn’t work and it was not clear what sponsored channels were available. But other than that, it was lovely and I will definitely be going back.
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酒店回复: Since we are the only hotel in the area that sits right on the beach, we know our place is unique and we are always pleased when we perform the task and excel in our efforts, giving you the best experience possible. We are honored that you chose to stay with us and hope you will come back soon!! Thank you so much for your business!
5.0分
情侣出游
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The condo was very comfortable. It was a little dated, but the spaciousness and the ocean view made up that. Comfy bed, full kitchen, dining table and great shower! all the comforts of home. The only downside was toiletries provided was not adequate for two guests.
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酒店回复: Amazing as our facility is, we would be nothing without guests like yourself. We value your input and your business. Know you are the reason we are here and we are elated that you had a great time. Please come back and see us again soon!
5.0分
情侣出游
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This place is a hidden gem. Beautiful beaches, wonderful rooms with full kitchens, helpful staff and a wonderful person who checked us in. Super comfortable bed and clean.
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酒店回复: It was our pleasure to have you. Thanks for staying with us. I am pleased you had a great time. We hope to see you again soon.
5.0分
情侣出游
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This was a very quiet location. The beach was wide with sand. Easy to walk. Lots of little creeks for kids to play in. The staff was super nice. The room was beautiful for the price. Lots of windows. Only downside was that we had stairs to get to the room so getting luggage was a little challenging. It is an older building. Could hear the child above us running. I just drowned the noise out with music. Just being rolling luggage and a BT speaker and you will be set. Decks are wonderful. Will be going back.
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酒店回复: It was our pleasure to have you. Thank you for staying with us and please come back soon.
5.0分
其他
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Absolutely Amazing place
Absolutely love this little gem. It was our first time here, we will definitely be back. We stayed for our 9yr anniversary trip to Newport. We will definitely be recommending to our family and friends.
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酒店回复: It was just our pleasure to have you. You were amazing and we are so happy you had a wonderful Anniversary. Thank you for staying with us and come back soon!!
5.0分
其他
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This was such a cute and practical stay! Full kitchen with all dishes. Private/closing hallway off bathroom for storing suitcases. The nicest touch...stocked with galoshas to access beach through boggy area!
5.0分
其他
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I would recommend this place to everyone, the staff, cleanliness, comfort, views, we’re all perfect. The bed was so comfortable, we were able to sleep with the screen door open and listen to ocean while we slept. Great stay!
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酒店回复: We eagerly anticipate the opportunity to welcome you back on your next adventure to the Oregon Coast. Rest assured, we are constantly striving to enhance our offerings while maintaining the high standards you expect and deserve. Your feedback is invaluable, as it guides our efforts to innovate and improve.With each return, you will find familiar faces, new enhancements, and the same dedication to your satisfaction. We are honored by your loyalty, and we look forward to helping you create more unforgettable experiences in the years to come.
4.0分
其他
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Definitely visiting again
Very nice property, right on the beach. Totally going back, but would recommend getting an upper floor unit as we were on the first floor and could hear the toilet flush from the unit above us.
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酒店回复: Your Satisfaction Is Our Greatest RewardWe understand that your time, comfort, and happiness are precious. By choosing to stay with us, you entrust us with these valuable aspects of your travel, and we take that responsibility seriously. It is our deepest hope that we have fulfilled—and exceeded—your expectations.
我们公寓的壁橱里有个神秘的大木箱,每40分钟就会发出非常响的嗡嗡声,非常烦人。我们住在那里的时候,它一直响个不停。真是彻夜难眠。我向前台反映后,前台那位先生看着我,好像我疯了一样。
他说他会调查,但以他那漫不经心的态度,我怀疑他真的会这么做。
再也不住那里了!!!
太失望了!!!
The resort accommodations were excellent. We very much enjoyed our stay. Our only recommendation would be to change the company that supplies your shampoo and conditioner. The bottles both contain too little product for an extended stay, and it was impossible to get the conditioner out of the bottle. Also, in terms of kitchen equipment, it would have been nice to have had some aluminum foil, saran wrap or zip lock bags.
The unit I rented was absolutely beautiful. Very cozy great ocean views. They are truly pet friendly. The only little glitch and it was very small, was it’s very confusing how to find channels or movies on their television. The remote that worked the cable channels didn’t work and it was not clear what sponsored channels were available. But other than that, it was lovely and I will definitely be going back.
The condo was very comfortable. It was a little dated, but the spaciousness and the ocean view made up that. Comfy bed, full kitchen, dining table and great shower! all the comforts of home. The only downside was toiletries provided was not adequate for two guests.
This place is a hidden gem. Beautiful beaches, wonderful rooms with full kitchens, helpful staff and a wonderful person who checked us in. Super comfortable bed and clean.
This was a very quiet location. The beach was wide with sand. Easy to walk. Lots of little creeks for kids to play in. The staff was super nice. The room was beautiful for the price. Lots of windows. Only downside was that we had stairs to get to the room so getting luggage was a little challenging. It is an older building. Could hear the child above us running. I just drowned the noise out with music. Just being rolling luggage and a BT speaker and you will be set. Decks are wonderful. Will be going back.
Absolutely Amazing place
Absolutely love this little gem. It was our first time here, we will definitely be back. We stayed for our 9yr anniversary trip to Newport. We will definitely be recommending to our family and friends.
This was such a cute and practical stay! Full kitchen with all dishes. Private/closing hallway off bathroom for storing suitcases. The nicest touch...stocked with galoshas to access beach through boggy area!
I would recommend this place to everyone, the staff, cleanliness, comfort, views, we’re all perfect. The bed was so comfortable, we were able to sleep with the screen door open and listen to ocean while we slept. Great stay!
Definitely visiting again
Very nice property, right on the beach. Totally going back, but would recommend getting an upper floor unit as we were on the first floor and could hear the toilet flush from the unit above us.