酒店回复: Dear Andrew,We are glad you recognized the renovations and appreciate your feedback about older items and electrical issues. Your comments highlight areas we can focus on to improve both comfort and functionality. We remain committed to making thoughtful updates that enhance the guest experience and look forward to welcoming you again.Sincerely, Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the condition of your room and the issues you encountered during your stay. This is certainly not the standard we aim to provide, and we deeply regret the discomfort it caused you. The concerns you mentioned about cleanliness, maintenance, and the unpleasant smells are being taken very seriously. We will work with our team to ensure these issues are addressed promptly. We value your feedback and hope to improve for future guests.Sincerely, Hotel Manager
酒店回复: Dear Adam,We're truly sorry to hear that your experience did not meet your expectations. The issues you mentioned regarding cleanliness and the condition of the property are certainly concerning, and we will address them with our team to improve the quality of our accommodations. We’re glad to hear that the air conditioning worked well and that we were able to accommodate your pets. We appreciate your comments and will work to make the necessary improvements.Sincerely, Hotel Manager
酒店回复: Dear Sharon,We sincerely apologize for the issues you encountered during your stay, including the bathroom stopper and maintenance concerns. Your experience is important to us, and we will address these points with our team to ensure better functionality for future guests. We're glad you enjoyed the breakfast, though we understand that the temperature of the biscuits wasn't ideal, and we will work to improve that. We appreciate your comments and hope to have the opportunity to serve you better next time.Sincerely, Hotel Manager
酒店回复: Dear Jill,Thank you for sharing your experience with us. We're sorry to hear about the condition of the bathtub, walls, and hallways, as well as the stale smell you encountered. Your comments regarding the breakfast, particularly the undercooked sausage, are concerning and will be addressed with our kitchen team to ensure food safety standards are met. We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to update our facilities and provide a better experience for our guests in the future.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
床很脏。
尽管我们退房后没有入住，但还是想方设法不退第二晚的房费。
网上的照片和实物不一样。
展开
酒店回复: Dear Matt,We're very sorry to hear about your experience. A clean and accurate representation of our rooms is something we take seriously, and we apologize that this was not the case during your stay. We understand your frustration regarding the refund and your decision to check out early. Your feedback has been shared with management for further review, and we’ll do our best to prevent similar issues in the future.Sincerely, Hotel Manager
4.0分
其他
展开
What can I say, staff was great, room was ok. “Lipstick on a pig”. Place is old and the remodel is not done properly. All in all as long as the price stays low ($56 with points) I’d stay again
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad the friendly staff made a strong impression and that the room worked for your stay. We have noted your comments regarding the age of the property and the remodel details, and our team will review them as we continue improving. It is good to know the overall value suited to your needs. We look forward to welcoming you back soon.Sincerely, Hotel Manager
5.0分
家庭亲子
展开
Nice. No ice machine but everything else good. No closet space but we are making it work for the price. Friendly staff!! We were able to book at the last minute, which is wonderful!
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased to know that the friendly staff and the ability to secure a last-minute reservation added convenience to your stay. We have noted your comments regarding the ice machine and closet space, and these points will be reviewed with our team. We look forward to welcoming you again for another comfortable visit.Sincerely, Hotel Manager
4.0分
其他
展开
No eggs for breakfast had to ask for some of the breakfast items like coffee and sausage. They did say that there truck did not deliver. Ugh! We really were looking forward to a hot breakfast. But the room was great beds relaxing. Hot water
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you enjoyed the clean room, relaxing beds, and hot water. We regret the inconvenience with breakfast options caused by a delivery delay and will review this with our team to ensure better availability. We appreciate your feedback and hope you visit again.Sincerely, Hotel Manager
4.0分
其他
We always have a great experience we we stay. Breakfast always hot. Very nice front desk as well 😊
展开
酒店回复: Dear Guest,Thank you for your kind review. We are pleased to know your stays continue to be enjoyable and that the warm breakfast and helpful front desk team add to your comfort. Our team works hard to maintain a welcoming atmosphere, and it is great to know you feel well cared for. We look forward to your next visit.Sincerely, Hotel Manager
这是一家经过翻新的酒店，但他们可以拆除一些看起来很旧的东西，或者好好检查一下电力，但并不是所有的东西都能正常工作。
我住过的最差的酒店！！！
房间一股霉味。酒店大堂墙上挂着一个装置，不停地喷着某种房间清新剂，味道难闻！浴缸很脏，浴室的地板也很脏！！床垫太大，床架放不下，所以它挂在床的一侧的弹簧床垫上。床罩上也有污渍，看起来很脏！房间里的空气在最低温度时吹出略微凉爽的风，我打电话给前台，他们派人来修了。（那个人把装置的电源从墙上拔掉，再插回去，之后就恢复正常了。）这地方破败不堪，令人作呕！
绝对不是最舒适的住处。下午 4 点左右入住，晚上 8 点 30 分离开。墙上的油漆剥落，味道一点也不好。我的家人都不太舒服，甚至钻到毯子下面，发现了很多污渍。住在那里或附近的人相当粗鲁。
空调正常，他们允许我养狗，这是我们注意到的唯一两个优点。
浴缸没有塞子，水槽里的温水塞子不让水从水槽里流出来，不得不用毛巾吸水，哎呀！看起来就像有人用拳头戳破了墙壁，而且它的颜色和房间的其他部分不一样，但我们被警告不要撕毁任何东西！早餐很不错，但饼干很冷，就像刚从冰箱里拿出来一样！
浴缸的油漆有裂痕，墙壁也有裂痕。房间本身很干净，但走廊非常破旧，凹凸不平，天花板瓷砖上有很多刀痕。它们也有异味，甚至不像清洁产品的味道，而是陈腐的味道。没有制冰机，早餐还可以，但香肠需要煮久一点。香肠几乎没煮熟，我保证它的温度不适合猪肉。在酒店翻新之前，不推荐入住。
床很脏。
尽管我们退房后没有入住，但还是想方设法不退第二晚的房费。
网上的照片和实物不一样。
What can I say, staff was great, room was ok. “Lipstick on a pig”. Place is old and the remodel is not done properly. All in all as long as the price stays low ($56 with points) I’d stay again
Nice. No ice machine but everything else good. No closet space but we are making it work for the price. Friendly staff!! We were able to book at the last minute, which is wonderful!
No eggs for breakfast had to ask for some of the breakfast items like coffee and sausage. They did say that there truck did not deliver. Ugh! We really were looking forward to a hot breakfast. But the room was great beds relaxing. Hot water
We always have a great experience we we stay. Breakfast always hot. Very nice front desk as well 😊