酒店回复: Thanks for sharing your experience with us Juan. We're sorry to hear that the service didn’t meet your expectations—your feedback is important and will help us improve.
4.0分
商务出差
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The alarm clock with the electric outlets did not work, but I made due.
Breakfast lacked a lot . There were eggs, tater tots, toast and waffles only. They was only generic sugar and powder creamer. No other condiments at all.
Overall it was okay. The water was good and hot. The beds and pillows were comfortable and the TV worked well. The fridge was ice cold. I would stay again, but I went to the Waffle House for breakfast the last 2 mornings.
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酒店回复: Thanks for sharing your experience with us Ann! We’re happy to hear you found the beds comfortable, the water hot, and the room amenities in good working order. I’m sorry to hear the breakfast didn’t fully meet expectations and that the clock outlet wasn’t working — we’ll make sure our team checks and improves those details. We appreciate your honest feedback and are glad you’d consider staying again. It’s always our goal to make each visit even better than the last!
2.0分
商务出差
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Rooms were rough. Holes in walls/ceilings, flies in sinks, stained sheets, no extra comforters despite the ones given being stained.
Beds were comfy enough, water pressure was fine.
Parking lot was well lit.
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酒店回复: Thanks for sharing your experience with us Alec! We appreciate you mentioning the positives like comfortable beds, good water pressure, and a well-lit parking lot — those details matter to travelers. I’m truly sorry, though, about the issues with room condition, cleanliness, and missing comforters. That’s not the experience we want for our guests, and your feedback is already being shared with our housekeeping and maintenance teams to address those concerns. We hope you’ll consider giving us another chance to make things right on your next visit.
1.0分
其他
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Trashy, roaches, falling apart. I checked in and checked right back out! First room they tried to give me smelt so bad of smoke, second one the door wouldn’t stay shut, ac unit was falling off the wall, pool of water under the AC unit in the corner of the room occupied by roaches!! The entire room was filthy!! NEVER NEVER NEVER would I recommend this place. It should be shut down! And they refused to refund me! I would rather stay at a motel 6!
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酒店回复: Thanks for sharing your experience with us Kimberly. I’m truly sorry to hear about the condition of your room and the inconvenience you faced — that’s far from the level of quality and comfort we want to provide. The issues you mentioned regarding cleanliness, maintenance, and your check-in experience are unacceptable and will be reviewed immediately with our housekeeping and management teams. We understand your frustration and apologize for the negative impression this left. Your feedback helps us identify where urgent improvements are needed, and we sincerely hope you’ll reconsider giving us another opportunity to provide a much better stay in the future.
2.0分
其他
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Wont come back
The floor and walls were dirty, and there was a large water leak on the ceiling in the bathroom that was growing black mold. The soap dispenser didnt work. We were kept up late by other guests who were drunk and fighting/throwing things off the balcony until midnight. I did not feel very safe.
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酒店回复: Thanks for sharing your experience with us Carolyn. I’m really sorry to hear about the issues you encountered during your stay — that’s certainly not the level of cleanliness or safety we want any of our guests to experience. Your comments about the bathroom condition, noise disturbance, and maintenance issues are being reviewed with our housekeeping and management teams to ensure immediate improvement. We truly appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future after these concerns are addressed.
3.0分
情侣出游
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Pet friendly was great. Staff was very helpful. Rooms could have been cleaner but very old. Remolding taking place to update the entire building. Would diffently return. Price was great but get dgt you pay for.
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酒店回复: Thanks for sharing your experience with us Peggy! We’re glad you enjoyed our pet-friendly policy and found the staff helpful. We appreciate your understanding as we work through remodeling to refresh the property — we’re excited for guests to see the improvements coming soon. It’s great to hear you’d stay with us again, and we look forward to welcoming you and your furry friends back!
2.0分
其他
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Beds were great. We had a handicap room. The toilet seat moved(almost coming off)everytime it was used. The fridge and microwave didn't work, along with most of the outlets.
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酒店回复: Thanks for sharing your experience with us Janet. I’m glad to hear you found the beds comfortable, but I’m very sorry about the maintenance issues in your room — especially with the toilet seat, fridge, microwave, and outlets. That’s definitely not the kind of stay we want our guests to have. We’ve shared your comments with our maintenance and housekeeping teams to make sure these problems are fixed right away. We really appreciate you taking the time to let us know, and we hope you’ll give us another chance to provide a much smoother stay next time.
1.0分
其他
Hotel inside very dirty and hair dryer not working. Counter service no pickup phones. I couldn't sleeping because has lots bedbugs
I never recommend this hotel
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酒店回复: Thanks for sharing your experience with us Danny. We’re very sorry to hear about the condition of your stay — from the dirty interior and broken hair dryer to the lack of responsiveness at the front desk. Most concerning of all, bedbugs should never be an issue, and we completely understand how upsetting that must have been. That is unacceptable and far below the standard we want to provide. Your feedback will be taken very seriously and shared immediately with our housekeeping, pest control, and management teams so these concerns can be addressed. We appreciate you bringing this to our attention.
我喜欢这里的员工和所有的设施，他们也很乐意配合并尽力满足你的需求。我给五星好评！
服务快捷，房间大小也相当不错。非常方便，早餐的布置也很棒。
糟糕的服务
The alarm clock with the electric outlets did not work, but I made due.
Breakfast lacked a lot . There were eggs, tater tots, toast and waffles only. They was only generic sugar and powder creamer. No other condiments at all.
Overall it was okay. The water was good and hot. The beds and pillows were comfortable and the TV worked well. The fridge was ice cold. I would stay again, but I went to the Waffle House for breakfast the last 2 mornings.
Rooms were rough. Holes in walls/ceilings, flies in sinks, stained sheets, no extra comforters despite the ones given being stained.
Beds were comfy enough, water pressure was fine.
Parking lot was well lit.
Trashy, roaches, falling apart. I checked in and checked right back out! First room they tried to give me smelt so bad of smoke, second one the door wouldn’t stay shut, ac unit was falling off the wall, pool of water under the AC unit in the corner of the room occupied by roaches!! The entire room was filthy!! NEVER NEVER NEVER would I recommend this place. It should be shut down! And they refused to refund me! I would rather stay at a motel 6!
Wont come back
The floor and walls were dirty, and there was a large water leak on the ceiling in the bathroom that was growing black mold. The soap dispenser didnt work. We were kept up late by other guests who were drunk and fighting/throwing things off the balcony until midnight. I did not feel very safe.
Pet friendly was great. Staff was very helpful. Rooms could have been cleaner but very old. Remolding taking place to update the entire building. Would diffently return. Price was great but get dgt you pay for.
Beds were great. We had a handicap room. The toilet seat moved(almost coming off)everytime it was used. The fridge and microwave didn't work, along with most of the outlets.
Hotel inside very dirty and hair dryer not working. Counter service no pickup phones. I couldn't sleeping because has lots bedbugs
I never recommend this hotel