酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are truly sorry to hear about your concerns and understand how this situation may have caused frustration.Please be assured that this matter was already reviewed and resolved directly with you during your stay. Our management team clarified the misunderstanding at that time, and no issues remained outstanding. We always aim to provide fair and transparent service to all our guests.If you still have any unresolved concerns or would like to further discuss the case, we sincerely welcome you to contact our hotel management directly. We are always happy to assist and ensure your experience is properly taken care of.Thank you for your understanding. Best Regards.
酒店回复: Dear Valued Guest, Thank you for your continued trust and for sharing your thoughtful feedback. We’re delighted to know you enjoyed our convenient location, great service, and overall value. We also appreciate your comments about breakfast — your input helps us improve and serve you even better next time. We look forward to welcoming you back again soon! Best regards
4.2分
豪华一室公寓双人房
独自旅行
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前台与客房是不同楼层(这个信息对于i人有用吧)。
房间都很宽敞。
床和枕头都还可以。
沙发不行，太硬。
浴室还是老式浴缸，淋浴进出不方便。
没有干湿分离、浴卫分离，人多可能不方便。
电视节目可选不多，画质不好(估计也没人看电视了)。
电梯刷卡才能到客房楼层，安全性还是有的。
有泳池，虽然比较小，但好在周末也没见太多人使用，相当于包场。
有健身房和桑拿房，但是对外开放，周末用的人比较多。
有spa，但是工作人员比较少，要提前预约。
自助早餐 不算丰富，但是味道还是可以的。
酒店不在闹市区，但是去市区，去各大超市都还比较方便。
酒店楼下有商场，有小超市，有Brown咖啡。
对面加油站有24小时便利店。
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酒店回复: Dear Valued Guest,Thank you very much for sharing your detailed feedback with us. We are glad to hear that you enjoyed our spacious rooms, secure access, convenient location, and relaxing pool, as well as the nearby facilities.At the same time, we sincerely apologize for the areas that did not fully meet your expectations, including the sofa comfort, bathroom layout, TV quality, and the availability of spa, gym, and sauna facilities during busy times. Your comments are very valuable to us and will be shared with our team for improvement.We truly appreciate your constructive review and hope to have the opportunity to welcome you back for an even better stay in the future.
酒店回复: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the spacious, quiet, and safe room, as well as our halal breakfast options and excellent service.Your satisfaction truly means a lot to our team, and we look forward to welcoming you back again soon.Best regards,Olympia City Hotel by Dara – Phnom Penh
5.0分
豪华一室公寓双人房
商务出差
市中心，很方便，就是物价有点高，消费不低。
3.0分
豪华一室公寓双人房
独自旅行
我的衣服忘在房间给我扔了？
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酒店回复: Dear Valued Guest,Thank you for your message. Please rest assured that we would never throw away any belongings left by our guests. All items found in the room are always kept safely by our Housekeeping Team.Kindly visit or contact our Front Desk so we can check and assist you in retrieving your clothes.Thank you, and we are here to help you.
房间很大，干净。周围生活比较方便。不过，第一次来这也许不容易找到。很难想到，上酒店的电梯直接在路边😄。
服务：酒店在打扫房间时，把我落在房间里的衣物私自处理，现在找到现在找不到，pra拉da外的pra Prada t恤价值1万块钱左右，找前台。讨要说法，前台退尾不负责任
一楼做了装修，现在更好识别了，服务很好，价格也合理，包含早餐。早餐中规中矩偶尔吃一两次还行。地段很好，一直住这里，附近吃饭，去银行，理发，逛街都方便
前台与客房是不同楼层(这个信息对于i人有用吧)。
房间都很宽敞。
床和枕头都还可以。
沙发不行，太硬。
浴室还是老式浴缸，淋浴进出不方便。
没有干湿分离、浴卫分离，人多可能不方便。
电视节目可选不多，画质不好(估计也没人看电视了)。
电梯刷卡才能到客房楼层，安全性还是有的。
有泳池，虽然比较小，但好在周末也没见太多人使用，相当于包场。
有健身房和桑拿房，但是对外开放，周末用的人比较多。
有spa，但是工作人员比较少，要提前预约。
自助早餐 不算丰富，但是味道还是可以的。
酒店不在闹市区，但是去市区，去各大超市都还比较方便。
酒店楼下有商场，有小超市，有Brown咖啡。
对面加油站有24小时便利店。
酒店就在购物中心附近，步行可达，周围有很多吃的，交通也很便利。环境很安静，早餐种类也很丰富。
挺新的；酒店还不错；位置也可以；酒店干净卫生；服务应该可以；空调够冷的；就是房间有点小；酒店配套少了一点
非常方便，楼下就是小吃街，每天在这里吃饭。还有个商场，也有咖啡馆，地势还是不错。酒店staff很nice
房间大，安静，安全，清真早餐食，服务很好
市中心，很方便，就是物价有点高，消费不低。
我的衣服忘在房间给我扔了？