酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you found our location convenient, especially with easy access to the highways. It's great to know that our breakfast met your expectations as well. We strive to provide a variety of options that cater to our guests' needs and preferences. Your positive feedback is truly appreciated, and it motivates our team to continue delivering the best possible experience for our guests. We look forward to welcoming you back on your next visit to the Harrisburg - Hershey area!
3.0分
情侣出游
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When I was checking in, I could not understand the front desk staff. They had an accent, and it was difficult to understand. Hotel was average, but disappointing for a Country Inn & Suites.
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酒店回复: Thank you for sharing your feedback regarding your recent stay with us. We regret for the challenges you experienced during your check-in process due to communication difficulties with our front desk staff. We understand how important clear communication is and appreciate your patience in this matter.We are committed to providing a welcoming atmosphere and a comfortable stay, and we regret that we did not meet your expectations this time. Your comments regarding the overall experience are valuable to us, and we will take them into account as we continually strive to improve our services.Thank you once again for your insights, and we hope to have the opportunity to serve you better in the future.
5.0分
情侣出游
The only thing that was difficult for us was how tight the parking was other then that it was amazing!
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酒店回复: Thank you for sharing your wonderful feedback! We are thrilled to hear that your stay at the Country Inn & Suites by Radisson, Harrisburg - Hershey West was amazing. Your kind words mean a lot to us, and we truly appreciate you taking the time to highlight your experience.We understand that parking can sometimes be a challenge, and we apologize for any inconvenience this may have caused during your visit. We are always looking for ways to improve our guest experience, and your feedback is invaluable in helping us achieve that.We hope to welcome you back soon for another memorable stay!
5.0分
其他
Great hotel, great staff and great value. We stayed over for the weekend to visit Hershey Park. We’ll definately come back!
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酒店回复: Thank you so much for taking the time to share your wonderful experience at Country Inn & Suites by Radisson, Harrisburg - Hershey West! We are thrilled to hear that you found our hotel to be a great value and that our staff made a positive impact during your stay. It’s fantastic to know that you chose us as your base for visiting Hershey Park, and we’re delighted that you enjoyed your weekend with us. Your kind words truly motivate our team to continue providing exceptional service to all our guests.We look forward to welcoming you back on your next visit!
3.0分
其他
The hotel was clean. Pool and hot tub were decent, in a decent location. The beds were horrible. Please update! We didn’t eat breakfast.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel clean and appreciated the decent location, as well as the pool and hot tub facilities. Your comfort is our priority, and we regret for the discomfort you experienced with the beds. We understand how important a good night's sleep is, and we are currently reviewing options for updates to enhance our guests' experience.We also appreciate your note about breakfast; while it seems you did not partake, we strive to offer a variety of options for our guests who do. Your insights are invaluable as they help us identify areas for improvement.Thank you again for your review. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
5.0分
家庭亲子
I had a wonderful time I stayed 2 nights.
And my sister and I saw lots of things to do. The staff was very friendly and courteous.and it was very quiet.
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酒店回复: Thank you for sharing your experience with us. We are delighted to hear that you and your sister had a wonderful time during your two-night stay. It’s great to know you enjoyed the various activities in the area.We take pride in our staff's friendliness and courteousness, and we’re pleased that they contributed positively to your visit. Creating a quiet and comfortable environment for our guests is also a priority for us, and we appreciate your acknowledgment of this aspect.Your feedback is invaluable, and we hope to see you again in the future for another enjoyable stay.
4.0分
其他
Good value, lots of kids
Clean and recently updated. Very helpful staff. If you don’t have kids, be aware there are lots of kids and families.
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酒店回复: Thank you for your wonderful review! We are delighted to hear that you found our property to be a great value and appreciated the cleanliness and recent updates. It's also heartwarming to know that our staff was able to assist you during your stay. We understand that our hotel is a family-friendly environment, and we appreciate your note regarding the presence of children and families. Thank you once again for your kind words. We hope to welcome you back in the future!
停车方便,两张1.5米的大床,卫生间水台够大,开车10分钟可到超市,扣分是窗帘透光,外面整晚亮着灯。
我们预订了一晚,因为要去赫尔希听音乐会。酒店很干净,入住时员工也很友好。然而,早餐时我们有点震惊。我们到早餐区时,几乎没什么吃的了。机器里没有果汁,一位女士一直对所有顾客说早餐结束了,而我们坐下的时候确实是早餐时间。当我们坐在那里吃着仅有的一点食物时,进来一群人坐下了。负责的女士拿出了所有这些早餐食物,放在他们的桌子上让他们吃。那些食物看起来就像是可以提供给之前被告知没有食物的顾客的。我们一直震惊地看着,那位女士过来告诉我们说这是给员工吃的,如果我们想要,可以去拿一些。她说那是印度菜,不允许提供给顾客。我们觉得那是在给她的家人提供食物,而顾客却被告知没有食物。这种情况看起来和感觉都很不好。除此之外,住宿还是很愉快的。
酒店很漂亮,房间很好,床也很舒服。我们非常享受这次住宿。
位置极佳,靠近高速公路!早餐很棒 :)
When I was checking in, I could not understand the front desk staff. They had an accent, and it was difficult to understand. Hotel was average, but disappointing for a Country Inn & Suites.
The only thing that was difficult for us was how tight the parking was other then that it was amazing!
Great hotel, great staff and great value. We stayed over for the weekend to visit Hershey Park. We’ll definately come back!
The hotel was clean. Pool and hot tub were decent, in a decent location. The beds were horrible. Please update! We didn’t eat breakfast.
I had a wonderful time I stayed 2 nights.
And my sister and I saw lots of things to do. The staff was very friendly and courteous.and it was very quiet.
Good value, lots of kids
Clean and recently updated. Very helpful staff. If you don’t have kids, be aware there are lots of kids and families.