Wish we would have kept going and looked for another place. Didn’t sleep well at all. Beds were itchy and uncomfortable. Room smelled funny and not in a good way.
1.0分
其他
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There was a strong mildew smell coming from the AC unit and the room was full of fruit flies and nats. We asked for another room, but I was told there wasn’t one, so we asked for a refund so we could go somewhere to find a better room and was denied a refund.
4.0分
其他
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Peaceful setting.
Beautiful town close to good restaurants down the block. Friendly staff and they let us park motorcycles under the awning in case of bad weather. I look forward to returning.
3.0分
其他
It’s definitely due for a facelift. Biggest issue was the seal of the door. Gave easy access to flying insects in and out of the room.
5.0分
商务出差
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Desk clerks both check in and check out were top notch. Room was decent. Biggest issues were the bathroom was dirty, had bugs and someone's used soap out, my room was poolside and the screaming and music went on well past 10 pm and while this isn't on the facility there was apparently some parties going on because I had drunks bounce off my door a few times.
3.0分
家庭亲子
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We didnt have power our entire stay, there is no generater at this hotel so there was no accommodations. We had no money returned to us, the hotel is nice but what does that matter if you cant take a shower, watch the tv, heat food, or anything else. 2/10 experience
2.0分
情侣出游
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The only reason I have it a poor rating is because the power was out due to storms. From 7pm til we checked out we had
No ac. We had no hot water. We had no ice. Roomwas clean. Staff was great. No breakfast yet except muffins and cereal because they were unable to cook. It's been nice if they had offered free stay at one of their other hotels but we paid full price for half the services. If it had not been for the outage it would have got an excellent rating from me
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酒店回复: Thank you for your feedback. We understand your rating for power outage due to storm, but we tried contacting Duke to get the power on as quick as possible. We were hoping our power came on quick as usual but it took longer than expected this time, which caused us not to operate and offer full breakfast. The nearby town also experience power outage which was all caused by tree falls.
2.0分
其他
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Mediocre stay
Power went out at 7pm and still wasn’t on by the time we checked out at 9:30am. Beds were hard as rocks. Under renovation so there was constant drilling and banging sounds.
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酒店回复: Thank you for your feedback, We did experience power outage due to windstorm. Not just our hotel but all surrounding areas and town were also out of power due to trees falling on power lines. We are under renovation but the noise stops at 9pm.
该酒店非常破旧，急需翻新。
酒店位置优美，干净整洁
Wish we would have kept going and looked for another place. Didn’t sleep well at all. Beds were itchy and uncomfortable. Room smelled funny and not in a good way.
There was a strong mildew smell coming from the AC unit and the room was full of fruit flies and nats. We asked for another room, but I was told there wasn’t one, so we asked for a refund so we could go somewhere to find a better room and was denied a refund.
Peaceful setting.
Beautiful town close to good restaurants down the block. Friendly staff and they let us park motorcycles under the awning in case of bad weather. I look forward to returning.
It’s definitely due for a facelift. Biggest issue was the seal of the door. Gave easy access to flying insects in and out of the room.
Desk clerks both check in and check out were top notch. Room was decent. Biggest issues were the bathroom was dirty, had bugs and someone's used soap out, my room was poolside and the screaming and music went on well past 10 pm and while this isn't on the facility there was apparently some parties going on because I had drunks bounce off my door a few times.
We didnt have power our entire stay, there is no generater at this hotel so there was no accommodations. We had no money returned to us, the hotel is nice but what does that matter if you cant take a shower, watch the tv, heat food, or anything else. 2/10 experience
The only reason I have it a poor rating is because the power was out due to storms. From 7pm til we checked out we had
No ac. We had no hot water. We had no ice. Roomwas clean. Staff was great. No breakfast yet except muffins and cereal because they were unable to cook. It's been nice if they had offered free stay at one of their other hotels but we paid full price for half the services. If it had not been for the outage it would have got an excellent rating from me
Mediocre stay
Power went out at 7pm and still wasn’t on by the time we checked out at 9:30am. Beds were hard as rocks. Under renovation so there was constant drilling and banging sounds.