The staff at Hotel Clarion were extremely helpful and very pleasant—definitely the highlight of my stay. Unfortunately, the hotel itself was disappointing. The building is very old and run down, and while the hallways were generally clean, the overall facility felt dirty and neglected. Outside the hotel, the grounds were cluttered with brush, leaves, and limbs. Inside, the TVs didn’t work, the bathrooms were not clean (including dirty commodes), and there were no real amenities offered. The continental breakfast was very limited. On a positive note, the beds looked comfortable, but overall, I would rate my experience as poor, apart from the excellent staff.
3.0分
情侣出游
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The lobby area was beautiful. The hotel smelled of gas and had a lot of leaking in the ceiling. The first room we were put in the bed had stains and a towel underneath it that was covered in bug carcasses. They gave a different room and it was better just the cleanliness of the bathroom could have been a lot better. The staff was nice and friendly however the price I was given was completely and totally different from what I thought I was going to be paying.
4.0分
其他
Great if you need a quick spot to crash. Elevator doesn't work. Bar permanently closed.
1.0分
情侣出游
Air conditioner not working and elevator not working. TV only had limited channels. Never staying again
1.0分
家庭亲子
It wasn’t what the photos showed it to be. The property was a bit rundown and the lawn and landscaping unkept.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
3.0分
情侣出游
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After I sprayed everything including the bed down with Lysol it was better..The room was hot but didnt take long to cool and being on the 2nd floor was alot better than being on the 1st.You only have 3 channels on the tv,the wifi didnt work,NEVER HAD ANY HOT WATER TO SHOWER(ALWAYS COLD)...Only thing good was the a/c worked good ,bed was comfortable and liked being on the 2nd floor..NEVER NEVER STAY ON THE 1ST FLOOR BUT THAT WAS THE LAST TIME WE WILL BE STAYING THERE ANYMORE....
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,General Manager
1.0分
家庭亲子
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The property was old and did not look like the pictures. There were bugs in our first room, so we had to move into another room. Overall, we did not have a great experience.
1.0分
商务出差
Lol what??
It didn't have a mini fridge or an iron to iron out wrinkles the wifi does not work no shampoo. This visit was a nightmare
1.0分
其他
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NEVER AGAIN!!!
Toilet had a cover that didn't fit the style and the bowl had not been cleaned. Tub/shower was filthy. There was loose change on the floor that told us it had not been vacuumed or else the change would not be there. Elevators were not functional so you had to use the stairs...which were filthy.
2.0分
情侣出游
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Property is unkept. All the exterior furniture is worn out and falling apart. In the room the furniture was in good condition, but the room was musty. The drapes old. The door had a plastic pipe as "security" The place felt unsafe.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
The staff at Hotel Clarion were extremely helpful and very pleasant—definitely the highlight of my stay. Unfortunately, the hotel itself was disappointing. The building is very old and run down, and while the hallways were generally clean, the overall facility felt dirty and neglected. Outside the hotel, the grounds were cluttered with brush, leaves, and limbs. Inside, the TVs didn’t work, the bathrooms were not clean (including dirty commodes), and there were no real amenities offered. The continental breakfast was very limited. On a positive note, the beds looked comfortable, but overall, I would rate my experience as poor, apart from the excellent staff.
The lobby area was beautiful. The hotel smelled of gas and had a lot of leaking in the ceiling. The first room we were put in the bed had stains and a towel underneath it that was covered in bug carcasses. They gave a different room and it was better just the cleanliness of the bathroom could have been a lot better. The staff was nice and friendly however the price I was given was completely and totally different from what I thought I was going to be paying.
Great if you need a quick spot to crash. Elevator doesn't work. Bar permanently closed.
Air conditioner not working and elevator not working. TV only had limited channels. Never staying again
It wasn’t what the photos showed it to be. The property was a bit rundown and the lawn and landscaping unkept.
After I sprayed everything including the bed down with Lysol it was better..The room was hot but didnt take long to cool and being on the 2nd floor was alot better than being on the 1st.You only have 3 channels on the tv,the wifi didnt work,NEVER HAD ANY HOT WATER TO SHOWER(ALWAYS COLD)...Only thing good was the a/c worked good ,bed was comfortable and liked being on the 2nd floor..NEVER NEVER STAY ON THE 1ST FLOOR BUT THAT WAS THE LAST TIME WE WILL BE STAYING THERE ANYMORE....
The property was old and did not look like the pictures. There were bugs in our first room, so we had to move into another room. Overall, we did not have a great experience.
Lol what??
It didn't have a mini fridge or an iron to iron out wrinkles the wifi does not work no shampoo. This visit was a nightmare
NEVER AGAIN!!!
Toilet had a cover that didn't fit the style and the bowl had not been cleaned. Tub/shower was filthy. There was loose change on the floor that told us it had not been vacuumed or else the change would not be there. Elevators were not functional so you had to use the stairs...which were filthy.
Property is unkept. All the exterior furniture is worn out and falling apart. In the room the furniture was in good condition, but the room was musty. The drapes old. The door had a plastic pipe as "security" The place felt unsafe.