The front desk staff was exceptional. She went over and above to assist us with our staff. I wish I remembered her name.
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酒店回复: Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Frackville (Pottsville), PAA located at 100 Keystone Blvd E, Pottsville, PA 17901, United States. We appreciate you taking the time to share your feedback with us.We’re delighted to hear our front desk staff went above and beyond to assist you at Country Inn & Suites by Radisson, Frackville (Pottsville), PA. We’ll be sure to recognize her efforts and look forward to welcoming you back soon!Sincerely,Hotel General Manager.Country Inn & Suites by Radisson, Frackville (Pottsville), PA.
5.0分
其他
Excellent!
Everyone at Country Inn & Suites was kind, friendly and helpful. The room was spacious and comfortable.
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酒店回复: Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Frackville (Pottsville), PAA located at 100 Keystone Blvd E, Pottsville, PA 17901, United States. We appreciate you taking the time to share your feedback with us.We're thrilled to hear that everyone at the Country Inn & Suites by Radisson, Frackville (Pottsville), PA was kind, friendly and helpful, and that you enjoyed your spacious and comfortable room! We appreciate your excellent rating and look forward to your next stay.Sincerely,Hotel General Manager.Country Inn & Suites by Radisson, Frackville (Pottsville), PA.
5.0分
其他
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Over all, it was very clean. Staff, her name was Bre, was so helpful. We ordered pizza to be delivered and she brought it to our room, so nice! Really enjoyed our stay.
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酒店回复: Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Frackville (Pottsville), PAA located at 100 Keystone Blvd E, Pottsville, PA 17901, United States. We appreciate you taking the time to share your feedback with us.We're thrilled that you had a very clean and enjoyable stay at the Country Inn & Suites by Radisson, Frackville (Pottsville), PA! We're proud to hear that our staff, especially Bre, was so helpful and provided such nice service. We hope to welcome you back soon!Sincerely,Hotel General Manager.Country Inn & Suites by Radisson, Frackville (Pottsville), PA.
4.0分
其他
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Nice weekend
The hotel was clean and welcoming. Staff were kind and helpful, despite there being one person for the breakfast area and the reception desk often had a line. I appreciated the upbeat attitudes of the employees.
Sadly, the pool heater was broken and we could not use the pool, but that stuff happens.
The hotel is hidden in an industrial park, it was a little hard to find at first, but nice that it is tucked away.
The only thing lacking was ventilation in the bathrooms, they didnt seem to air out after showers and stayed wet.
Overall, i would stay here again.
1.0分
家庭亲子
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When we got settled in our room, 2 roaches ran across the night table. When we opened the bed there were black body hairs on the mattress as well as dirt particles. We had to go to a wedding rehearsal within the hour. We got out as quickly as possible and moved to another hotel.
We are sorry that this was our experience. We are not ones to every complain but roaches and dirt are intolerable. Thank you. We hope this will help to get the situation rectified.
5.0分
商务出差
Friendly staff - daily fresh baked cookies are great if you can get one before they are gone!
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酒店回复: Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Frackville (Pottsville), PAA located at 100 Keystone Blvd E, Pottsville, PA 17901, United States. We appreciate you taking the time to share your feedback with us.We're glad you enjoyed the friendly staff and our daily fresh-baked cookies at Country Inn & Suites by Radisson, Frackville (Pottsville), PA. We look forward to your next visit—hopefully with a cookie in hand!Sincerely,Hotel General Manager.Country Inn & Suites by Radisson, Frackville (Pottsville), PA.
3.0分
家庭亲子
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Front desk lady a bit rough around the edges ….but the lady cooking the continental breakfast was extremely kind. The pool was very nice. But I believe the eating area needs updating ……..overall it was a pleasant stay
4.0分
其他
The hotel location was perfect for our itinerary. It was clean and comfortable. It is a quiet hotel. The room just had a bit of a musty smell.
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酒店回复: Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Frackville (Pottsville), PAA located at 100 Keystone Blvd E, Pottsville, PA 17901, United States. We appreciate you taking the time to share your feedback with us.We’re happy to know you enjoyed the convenient location and quiet comfort at Country Inn & Suites by Radisson, Frackville (Pottsville), PA. We appreciate your note on the room and will address it to ensure an even better stay next time.Sincerely,MaryGuest Relation Manager.
4.0分
家庭亲子
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Staff was friendly and courteous. Breakfast was extra nice, and plenty of choices. Room was clean and comfortable and we enjoyed the stay. It was very quiet for a pleasant night's sleep.
他们提供游泳池，但无法使用。我们为此付了更多钱，但无法使用。
The front desk staff was exceptional. She went over and above to assist us with our staff. I wish I remembered her name.
Excellent!
Everyone at Country Inn & Suites was kind, friendly and helpful. The room was spacious and comfortable.
Over all, it was very clean. Staff, her name was Bre, was so helpful. We ordered pizza to be delivered and she brought it to our room, so nice! Really enjoyed our stay.
Nice weekend
The hotel was clean and welcoming. Staff were kind and helpful, despite there being one person for the breakfast area and the reception desk often had a line. I appreciated the upbeat attitudes of the employees.
Sadly, the pool heater was broken and we could not use the pool, but that stuff happens.
The hotel is hidden in an industrial park, it was a little hard to find at first, but nice that it is tucked away.
The only thing lacking was ventilation in the bathrooms, they didnt seem to air out after showers and stayed wet.
Overall, i would stay here again.
When we got settled in our room, 2 roaches ran across the night table. When we opened the bed there were black body hairs on the mattress as well as dirt particles. We had to go to a wedding rehearsal within the hour. We got out as quickly as possible and moved to another hotel.
We are sorry that this was our experience. We are not ones to every complain but roaches and dirt are intolerable. Thank you. We hope this will help to get the situation rectified.
Friendly staff - daily fresh baked cookies are great if you can get one before they are gone!
Front desk lady a bit rough around the edges ….but the lady cooking the continental breakfast was extremely kind. The pool was very nice. But I believe the eating area needs updating ……..overall it was a pleasant stay
The hotel location was perfect for our itinerary. It was clean and comfortable. It is a quiet hotel. The room just had a bit of a musty smell.
Staff was friendly and courteous. Breakfast was extra nice, and plenty of choices. Room was clean and comfortable and we enjoyed the stay. It was very quiet for a pleasant night's sleep.