酒店回复: Lamentamos mucho lo ocurrido y le pedimos disculpas. La limpieza y el cuidado de las habitaciones son una prioridad para nosotros, y tomaremos medidas para asegurarnos de que las camas siempre estén con sábanas limpias. Gracias por hacérnoslo saber.¿Quieres que te prepare también una versión más corta y directa para contestar reseñas rápidamente?
5.0分
商务出差
原文
翻译提供方:Google
舒适安静的房间
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酒店回复: ¡Gracias por sus amables palabras! Nos alegra mucho saber que disfrutó de su estancia y que valoró el trabajo de nuestro equipo. Como usted mencionó, seguimos realizando mejoras en todo el establecimiento, y esperamos poder mostrarle los avances en su próxima visita. Agradecemos mucho su apoyo y esperamos tener el placer de recibirlo nuevamente.
4.0分
情侣出游
原文
翻译提供方:Google
这次一切都好
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酒店回复: Thank you for your feedback! We’re glad to hear that everything went well during your stay. We look forward to welcoming you again.
5.0分
其他
The hospitality of the staff was above and beyond. They made my Jackpot Nevada experience the best ever. Thank you Econolodge!
4.0分
其他
Room was clean. Mattress was very poor a cheap one. Shower head only 5 feet high a inconvenience for tall persons. Place could use some remodeling.
1.0分
其他
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This hotel should be torn down. Dirty, old, sections closed, smelly, under construction, no breakfast bar or restaurant. Just an old dirty stink hole not worth a penny. The beds should have been replaced years ago, stained paper thin towels. Just horrible.
******* should take this hotel of the list… this is a skid row dump.
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酒店回复: We are very sorry to hear about your experience. The conditions you described are far from the standards we strive to provide, and we sincerely apologize for the disappointment and discomfort you encountered. Your feedback regarding cleanliness, maintenance, and amenities is extremely important, and we have shared it with our management team for immediate review. Thank you for bringing these concerns to our attention — we appreciate your honesty as we work toward meaningful improvements.
1.0分
家庭亲子
This hotel is barely surviving. Everything is in need of Repair. The only positive is it was clean.
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酒店回复: Thank you for sharing your feedback. While we’re glad to hear you found the room clean, we’re sorry that the overall condition of the property did not meet your expectations. Your comments are important and have been shared with our management team as we continue working on much-needed repairs and improvements. We appreciate your honesty and hope to provide a better experience in the future.
1.0分
其他
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The lobby smelled like a dispensary. The clerk at check was most likely high. Room was not as pictured on website. The carpet was filthy, room was dingy and dark. There was mold on the ceiling in the shower and the sink kept backing up. It was horrible but i guess you get what you pay for. The pictures on website are definitely deceiving.
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酒店回复: We’re very sorry to hear about your experience and the condition of your room. This is certainly not the impression we want to leave, and we apologize for the cleanliness and maintenance issues you encountered. Your comments have been shared with our management and housekeeping teams for immediate attention. Thank you for bringing these concerns to our attention — we appreciate your honesty as we work to make necessary improvements.
房子有些小虫子
嘿,入住体验还算可以,但那位员工的口音太重了,沟通起来很困难,导致我办理入住花了不少时间。我是在线预订的。房间很干净,但淋浴喷头装得太低了,而且无法调节。不过水很热,这点很好。通常酒店会提供洗发水和护发素,但他们给了两瓶洗发水,这有点奇怪。床铺很干净,但对我来说有点太硬了。第二天早上的早餐简直糟糕透顶!煮鸡蛋的味道很恶心,完全不能吃。饼干和肉汁看起来很不错,但尝了一口之后,味道简直是灾难,我根本吃不下去。最后我把它们全扔掉了!
他们需要更加小心,确保铺有干净的床单。
舒适安静的房间
这次一切都好
The hospitality of the staff was above and beyond. They made my Jackpot Nevada experience the best ever. Thank you Econolodge!
Room was clean. Mattress was very poor a cheap one. Shower head only 5 feet high a inconvenience for tall persons. Place could use some remodeling.
This hotel should be torn down. Dirty, old, sections closed, smelly, under construction, no breakfast bar or restaurant. Just an old dirty stink hole not worth a penny. The beds should have been replaced years ago, stained paper thin towels. Just horrible.
******* should take this hotel of the list… this is a skid row dump.
This hotel is barely surviving. Everything is in need of Repair. The only positive is it was clean.
The lobby smelled like a dispensary. The clerk at check was most likely high. Room was not as pictured on website. The carpet was filthy, room was dingy and dark. There was mold on the ceiling in the shower and the sink kept backing up. It was horrible but i guess you get what you pay for. The pictures on website are definitely deceiving.