酒店回复: Lamentamos mucho lo ocurrido y le pedimos disculpas. La limpieza y el cuidado de las habitaciones son una prioridad para nosotros, y tomaremos medidas para asegurarnos de que las camas siempre estén con sábanas limpias. Gracias por hacérnoslo saber.¿Quieres que te prepare también una versión más corta y directa para contestar reseñas rápidamente?
5.0分
商务出差
原文
翻译提供方：Google
舒适安静的房间
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酒店回复: ¡Gracias por sus amables palabras! Nos alegra mucho saber que disfrutó de su estancia y que valoró el trabajo de nuestro equipo. Como usted mencionó, seguimos realizando mejoras en todo el establecimiento, y esperamos poder mostrarle los avances en su próxima visita. Agradecemos mucho su apoyo y esperamos tener el placer de recibirlo nuevamente.
3.0分
情侣出游
原文
翻译提供方：Google
我建议更换床，
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酒店回复: Thank you for your feedback. We appreciate your suggestion about updating the beds and will share it with our team to improve guest comfort.
4.0分
情侣出游
原文
翻译提供方：Google
这次一切都好
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酒店回复: Thank you for your feedback! We’re glad to hear that everything went well during your stay. We look forward to welcoming you again.
5.0分
其他
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Under new management and things are getting better here. Soon the restaurant will be up and running again. Jackpot is a pretty small town, you can walk everywhere if the weather is appropriate. I’d stay here again.
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酒店回复: Thank you for your positive feedback! We’re glad to hear you’ve noticed improvements under new management and appreciate your patience as we work to reopen the restaurant. We’re happy you enjoyed the convenient location and look forward to welcoming you back soon!
4.0分
情侣出游
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Great comfy room. Pool and hot tub open year round. Super breakfast! On the downside, lots of highway noise, no convenient way to get from far side rooms to the lobby, pool or eating area, especially if you have walking or stair issues.
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酒店回复: I do believe this room was at Cactus Petes they are only ones with a Pool and hot tub open. We do not have a pool here but our rooms have Coffee Pot, Microwave, Refrigerators.
4.0分
其他
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Not bad on a budget
Jeff the New GM really went out of his way to help me with a situation when I locked my keys in my car. It's a budget hotel so keep that in mind but his concern to ensure I was safe and comfortable was over the top.
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酒店回复: Thank you for sharing your experience! We’re delighted to hear that Jeff went above and beyond to assist you. We appreciate your understanding of our budget-friendly accommodations and are glad Jeff’s care made your stay more comfortable. We look forward to welcoming you back!
2.0分
情侣出游
Lack of staff and ran by one person who is the only
One who works the desk 24/7 and can’t always be found or reached when trying to check in or get help
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酒店回复: Thank you for your feedback. We apologize for any inconvenience caused by staffing shortages and the difficulty reaching the front desk. We understand how important it is to have assistance readily available and are actively working to improve our team coverage. We appreciate your patience and hope to provide a better experience during your next visit.
房子有些小虫子
嘿，入住体验还算可以，但那位员工的口音太重了，沟通起来很困难，导致我办理入住花了不少时间。我是在线预订的。房间很干净，但淋浴喷头装得太低了，而且无法调节。不过水很热，这点很好。通常酒店会提供洗发水和护发素，但他们给了两瓶洗发水，这有点奇怪。床铺很干净，但对我来说有点太硬了。第二天早上的早餐简直糟糕透顶！煮鸡蛋的味道很恶心，完全不能吃。饼干和肉汁看起来很不错，但尝了一口之后，味道简直是灾难，我根本吃不下去。最后我把它们全扔掉了！
他们需要更加小心，确保铺有干净的床单。
舒适安静的房间
我建议更换床，
这次一切都好
Under new management and things are getting better here. Soon the restaurant will be up and running again. Jackpot is a pretty small town, you can walk everywhere if the weather is appropriate. I’d stay here again.
Great comfy room. Pool and hot tub open year round. Super breakfast! On the downside, lots of highway noise, no convenient way to get from far side rooms to the lobby, pool or eating area, especially if you have walking or stair issues.
Not bad on a budget
Jeff the New GM really went out of his way to help me with a situation when I locked my keys in my car. It's a budget hotel so keep that in mind but his concern to ensure I was safe and comfortable was over the top.
Lack of staff and ran by one person who is the only
One who works the desk 24/7 and can’t always be found or reached when trying to check in or get help