酒店回复: Thank you for your review of Candlewood Suites Cookeville. We are so glad you enjoyed your stay and we hope to serve you again.
5.0分
其他
We didn’t visit the laundry area but the staff always greeted us when we walked into the lobby.
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酒店回复: Thank you for your review of Candlewood Suites Cookeville. We are glad you enjoyed your stay. We believe travel is hard enough, our hotel should feel like home away from home.
3.0分
其他
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once weekly maid service; insufficient silverware in kitchen; no pad or pencil in the room; only 2 chairs in a suite. Maybe I'm expecting too much in this day and age, but I was very disappointed in the amenities. Evening desk clerk was very nice and helpful.
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酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our brand so that we can continue to improve our services. Everything mentioned is set standards by the Candlewood Suites brand. We do hope to have the opportunity to welcome you back in the future.
4.0分
其他
The room was well maintained and very quiet and comfortable. Would definitely recommend staying again to all.
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酒店回复: Good Morning, Thank you for taking the time to share your review of your recent stay. We're delighted to hear you had a positive experience with us. It was a pleasure having you and we sincerely hope to welcome you back to the Candlewood Suites again soon for another enjoyable experience.
4.0分
其他
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The room that was given to me had a bad smell. House keeping came and said they smelled it in the morning when they cleaned the room. The woman sprayed a deodorizer into the vent. The smell came back in a day and I went down stairs and asked if they could spray the room again. They handed me a room deodorizer to use for the remainder of the 4 days. SUGGESTION: Keep pets in only certain rooms that way the other rooms wont smell like the pets.
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酒店回复: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5.0分
商务出差
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Very nice hotel !!
Very nice hotel. Large room, clean bathroom, big tv, very nice bed. Staff is friendly and accommodating. The only thing that will stop me from returning is that they do not offer any breakfast. So many hotels with the same quality and price point are offering breakfast that I will want to stay at one of those. It was a really nice hotel, but the breakfast thing will cost them my future business.
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酒店回复: Good Morning, Thank you for taking the time to share your review of your recent stay. We're delighted to hear you had a positive experience with us. It was a pleasure having you and we sincerely hope to welcome you back to the Candlewood Suites again soon for another enjoyable experience.
5.0分
其他
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I had a wonderful stay at this hotel. The entire property was very clean, safe, and well-maintained. The staff was friendly and attentive, making check-in and check-out quick and easy. My room was spotless, comfortable, and quiet—perfect for relaxing after a long day.
I especially appreciated how safe and secure the hotel felt, both in the common areas and around the property. It really gave me peace of mind during my stay.
Overall, I highly recommend this hotel to anyone looking for a clean, safe, and welcoming place to stay. I will definitely return!
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酒店回复: Thank you for taking the time to give us a wonderful review. We are so glad that your stay was wonderful, we hope to see you again on future travels.
5.0分
家庭亲子
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Very clean and well managed hotel. Typical decor with no color. I would stay hear again. They are adding lanes to the road, so there is a lot of construction in front of the hotel.
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酒店回复: Thank you for bringing these matters to our attention. Our team is committed to providing a comfortable and enjoyable stay for all our guests. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve in the future.
5.0分
家庭亲子
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This was the first time that my son and I stayed at Candlewood Suites. We really liked the room that we stayed in and we felt like we were "home." Everything was great. I have no complaints. The road construction on the road in front of the property was something that Candlewood could not help. If we come back to the area, we will definitely consider this place. THANKS!
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酒店回复: Thank you so much for the fantastic review. We're thrilled to hear you enjoyed you stay. We appreciate you taking the time to share your positive experience and hope to welcome you back again soon!
5.0分
家庭亲子
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This is the best hotel around the city with an unbeatable price! We stayed a night and highly recommend it! Very clean rooms, bath, comfortable beds. Full kitchen. Thanks!
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酒店回复: Thank you for your review of Candlewood Suites Cookeville. We are so glad you enjoyed your stay and hope to serve you again.
出色的
We didn’t visit the laundry area but the staff always greeted us when we walked into the lobby.
once weekly maid service; insufficient silverware in kitchen; no pad or pencil in the room; only 2 chairs in a suite. Maybe I'm expecting too much in this day and age, but I was very disappointed in the amenities. Evening desk clerk was very nice and helpful.
The room was well maintained and very quiet and comfortable. Would definitely recommend staying again to all.
The room that was given to me had a bad smell. House keeping came and said they smelled it in the morning when they cleaned the room. The woman sprayed a deodorizer into the vent. The smell came back in a day and I went down stairs and asked if they could spray the room again. They handed me a room deodorizer to use for the remainder of the 4 days. SUGGESTION: Keep pets in only certain rooms that way the other rooms wont smell like the pets.
Very nice hotel !!
Very nice hotel. Large room, clean bathroom, big tv, very nice bed. Staff is friendly and accommodating. The only thing that will stop me from returning is that they do not offer any breakfast. So many hotels with the same quality and price point are offering breakfast that I will want to stay at one of those. It was a really nice hotel, but the breakfast thing will cost them my future business.
I had a wonderful stay at this hotel. The entire property was very clean, safe, and well-maintained. The staff was friendly and attentive, making check-in and check-out quick and easy. My room was spotless, comfortable, and quiet—perfect for relaxing after a long day.
I especially appreciated how safe and secure the hotel felt, both in the common areas and around the property. It really gave me peace of mind during my stay.
Overall, I highly recommend this hotel to anyone looking for a clean, safe, and welcoming place to stay. I will definitely return!
Very clean and well managed hotel. Typical decor with no color. I would stay hear again. They are adding lanes to the road, so there is a lot of construction in front of the hotel.
This was the first time that my son and I stayed at Candlewood Suites. We really liked the room that we stayed in and we felt like we were "home." Everything was great. I have no complaints. The road construction on the road in front of the property was something that Candlewood could not help. If we come back to the area, we will definitely consider this place. THANKS!
This is the best hotel around the city with an unbeatable price! We stayed a night and highly recommend it! Very clean rooms, bath, comfortable beds. Full kitchen. Thanks!