酒店回复: Hello Thomas,I understand your feedback and appreciate you taking the time to share your experience. Your comments are important, and they help us understand our guests' perspectives better. Please feel free to reach out to management directly if you would like to discuss your concerns further. Thank you for your thoughts on your stay.
5.0分
其他
We had a great stay! The staff was very friendly. Breakfast was great. Good treadmill. Everything was clean and comfortable. Thank you!
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酒店回复: Hello Rebecca,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the friendliness of our staff, the breakfast, and the amenities we offer. Your feedback motivates us to continue providing exceptional service and maintaining high standards for our guests. We look forward to welcoming you back on your next visit!
5.0分
其他
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I have stayed here several times now. This time was no different than my previous experience. The staff is friendly, the rooms are clean, and the rate is affordable. On this particular stay, I was given a room directly across from the elevator. While for many the accessibility would have made it great, I wanted to insure my sleep wasn't disturbed by "the foot traffic". My request for a room change was met courteously and fulfilled to my satisfaction. Though it didn't impact me, I noticed the stairs were being cleaned on the morning of my second day - indicative of the hotel's cleanliness. I will certainly be staying here my next visit to the area.
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酒店回复: Hello Martin,Thank you for sharing your experience with us. It's wonderful to hear that our friendly staff, clean rooms, and affordable rates continue to meet your expectations. We're glad that your request for a room change was addressed promptly, ensuring you had a pleasant stay. Your feedback about our cleanliness is appreciated, and we're thrilled you'll be returning on your next visit to the area. We look forward to welcoming you back and hope your next stay is even more enjoyable!
5.0分
其他
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Very clean rooms and very clean common areas, very friendly and attentive staff. Former hotel worker myself and I notice when things aren’t right, but these folks are doing everything well.
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酒店回复: Hello Domonic,Thank you for sharing your positive feedback about the cleanliness of our rooms and common areas, as well as acknowledging our dedicated staff. We strive to create a welcoming environment for all our guests, and it's gratifying to hear that our efforts made a positive impression on you. Your insights as a former hotel worker are especially valued, and we appreciate you recognizing our commitment to quality service. We hope to welcome you back in the future for another great stay.
5.0分
商务出差
Business trip
Best hotel in the area. The owner is a sweetheart and the hotel is well cared for. Will definitely book again in the future.
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酒店回复: Hello Nancy,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated the care our team puts into the hotel. Your positive feedback about the owner is especially gratifying. We look forward to welcoming you back for another memorable visit in the future.
5.0分
其他
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Everything was great. They did give us the wrong room(single instead of double bed) but since we didn't need the double in the end it didn’t matter and they did notice it and were willing to fix it.
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酒店回复: Hello Nathan,Thank you for your feedback! We're glad to hear you enjoyed your stay overall and appreciate the staff's willingness to address the room assignment. Your understanding of the situation is greatly appreciated. We hope to welcome you back for another enjoyable stay in the future, where we will ensure your preferences are met.
4.0分
家庭亲子
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Did not check everything out
Will see how breakfast goes
We will see the quietness of our stay
As of now we are happy with the room, cleanliness, and room set up
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酒店回复: Hello jerome,Thank you for sharing your feedback. We're glad to hear that you're pleased with your room's cleanliness and setup. We hope you enjoy our breakfast offerings and have a restful stay overall. Your experience is important to us, and we appreciate your insights as they help us improve. Should you have any additional comments during your stay, feel free to reach out to our team.
1.0分
其他
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Despite this property sending an email after booking that you CANNOT have additional guests in your room or parties, I was awoken at 330am by a full blow party occurring in the room next door. When I informed the front desk they called the room and felt it necessary to tell them a “neighbor” called. This escalated the situation and the other partying room began banging on the adjoining door yelling “i will break it down”. The front desk/ manager next came up to investigate and assure the situation was resolved, it was absurd.
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酒店回复: Hello Jayna,Thank you for sharing your experience. We understand how disruptive a late-night disturbance can be and we appreciate your feedback regarding the handling of that situation. Your comments will be shared with the appropriate team members to ensure they are considered for future improvements. We strive to maintain a peaceful environment for all our guests and value your input in helping us achieve that. Your experience is important to us and we wish you safe travels ahead.
5.0分
情侣出游
Very Friendly and very Clean! I would definitely recommend staying here. I will be back
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酒店回复: Hello Tammy, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness and friendly service. We look forward to welcoming you back on your next visit, where we hope to provide you with another wonderful experience while continuing to exceed your expectations. Safe travels until then!
5.0分
情侣出游
Very clean and pleasant. We always try to stay here on our way home from Madison WI and when we attend wine festivities in Paw Paw.
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酒店回复: Hello Debbie,Thank you for your wonderful feedback! We're delighted to hear that you find our hotel clean and pleasant. It's great to know that we are your preferred choice on your travels from Madison and during wine festivities in Paw Paw. We look forward to welcoming you back for your next stay and appreciate your continued support. Safe travels!
不
We had a great stay! The staff was very friendly. Breakfast was great. Good treadmill. Everything was clean and comfortable. Thank you!
I have stayed here several times now. This time was no different than my previous experience. The staff is friendly, the rooms are clean, and the rate is affordable. On this particular stay, I was given a room directly across from the elevator. While for many the accessibility would have made it great, I wanted to insure my sleep wasn't disturbed by "the foot traffic". My request for a room change was met courteously and fulfilled to my satisfaction. Though it didn't impact me, I noticed the stairs were being cleaned on the morning of my second day - indicative of the hotel's cleanliness. I will certainly be staying here my next visit to the area.
Very clean rooms and very clean common areas, very friendly and attentive staff. Former hotel worker myself and I notice when things aren’t right, but these folks are doing everything well.
Business trip
Best hotel in the area. The owner is a sweetheart and the hotel is well cared for. Will definitely book again in the future.
Everything was great. They did give us the wrong room(single instead of double bed) but since we didn't need the double in the end it didn’t matter and they did notice it and were willing to fix it.
Did not check everything out
Will see how breakfast goes
We will see the quietness of our stay
As of now we are happy with the room, cleanliness, and room set up
Despite this property sending an email after booking that you CANNOT have additional guests in your room or parties, I was awoken at 330am by a full blow party occurring in the room next door. When I informed the front desk they called the room and felt it necessary to tell them a “neighbor” called. This escalated the situation and the other partying room began banging on the adjoining door yelling “i will break it down”. The front desk/ manager next came up to investigate and assure the situation was resolved, it was absurd.
Very Friendly and very Clean! I would definitely recommend staying here. I will be back
Very clean and pleasant. We always try to stay here on our way home from Madison WI and when we attend wine festivities in Paw Paw.