酒店回复: Hello Jose,Nos alegra saber que disfrutó de su estadía y que nuestras instalaciones y ubicación cumplieron con sus expectativas. Apreciamos su comentario sobre la atención al detalle, ya que es un valor importante para nosotros. Esperamos que su experiencia haya sido memorable y que considere regresar en su próximo viaje a la zona.
1.0分
商务出差
原文
翻译提供方：Google
投掷非常糟糕
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酒店回复: Hello Jonathan,Lamentamos que su experiencia no haya sido lo que esperaba. Siempre apreciamos la retroalimentación de nuestros huéspedes para poder mejorar. Si tiene más detalles que quisiera compartir, no dude en ponerse en contacto con la gerencia directamente para que puedan atender sus inquietudes. Agradecemos su tiempo y esperamos que considere visitarnos nuevamente en el futuro.
4.0分
情侣出游
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Our room had a little mildew or closed up odor (carpet?) but I sprayed my Bath and Body room concentration spray that helped to eliminate it. But it looked clean. We could not get the Internet to work, but our cell phones worked fine.
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酒店回复: Hello Charlene,Thank you for sharing your feedback. We appreciate your comments regarding the room and the steps you took to make your stay more comfortable. Internet connectivity can sometimes vary, and we encourage guests to reach out to our staff for assistance during their stay. Your observations will be noted as we continually strive to improve our guest experience. Thank you for staying with us, and we hope to welcome you back in the future.
4.0分
其他
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Check in was quick and easy, only problem was is that we were put in two different rooms that were already occupied. The third time was the charm and we finally got settled. Our room was clean and comfortable and we had an overall good stay. We will be back.
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酒店回复: Hello Natasha,Thank you for your feedback and for highlighting the quick check-in and the comfort of your room. We're glad to hear that you had an overall good stay despite the initial room mix-up. We appreciate your understanding and look forward to welcoming you back in the future for an even better experience. Your insights help us improve, and we value your patronage.
5.0分
情侣出游
The rooms were very clean and nice I have never slept on a bed so soft I will be returning very soon
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酒店回复: Hello Juliette,Thank you for your wonderful feedback on our clean rooms and comfortable beds. We're delighted to hear that you enjoyed your stay and found the accommodations to your liking. We look forward to welcoming you back for another relaxing visit soon. Your experience is important to us, and we appreciate your comments.
4.0分
其他
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Everything was clean, people were extremely nice. But when we went down for breakfast the next morning, there was none. Rang bell for 10 minutes with no response. The only problem we had with hotel.
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酒店回复: Hello Pamela,Thank you for sharing your feedback. We're pleased to hear that you found our staff to be friendly and the hotel clean. We appreciate your patience during breakfast, and we'll take your comments into consideration for future service improvements. Your experience is important to us, and we strive to ensure all guests have a pleasant stay. Thank you for your valuable input.
5.0分
其他
Check in was quick and easy, our room was very clean, the bed was very comfortable and it was quiet.
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酒店回复: Hello Natasha,Thank you for your feedback! We are thrilled to hear that you had a swift check-in experience and enjoyed the cleanliness and comfort of your room. It's wonderful to know that you found our environment to be quiet and restful. We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future.
1.0分
其他
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The room walls were nasty and carpet coming up. The bathroom floor was so dirty. When I put a towel down to step on it was so many dirty stains. The sheets had minimal stains. I won’t stay there again
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酒店回复: Hello Dana,Thank you for your feedback regarding your recent stay. We take cleanliness seriously and will pass your comments along to the appropriate team. We appreciate you sharing your experience as it helps us maintain and improve our standards. Your insights are valued, and we hope you’ll consider giving us another chance in the future.
2.0分
情侣出游
Employees didn’t seem to care about things missing or not working
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酒店回复: Hello Douglas,Thank you for sharing your feedback. We strive to provide attentive service and regret that your experience fell short of expectations. Your comments regarding our staff's attentiveness will be reviewed with the team to enhance our guest experience in the future. We appreciate your insights and hope you’ll consider staying with us again, as we continuously look to improve our service.
员工很友善，设施和房间都非常干净🌸 早餐：酸奶过期了，松饼和冷冻的吉米迪恩香肠芝士饼干，没有果汁。有咖啡🤗
房子一尘不染，和照片一模一样——实物比照片更美——而且配备了舒适放松住宿所需的一切设施。对细节的关注显而易见。
地理位置也非常优越：靠近商店、餐厅和景点，无论是工作还是休闲娱乐都非常方便。
投掷非常糟糕
Our room had a little mildew or closed up odor (carpet?) but I sprayed my Bath and Body room concentration spray that helped to eliminate it. But it looked clean. We could not get the Internet to work, but our cell phones worked fine.
Check in was quick and easy, only problem was is that we were put in two different rooms that were already occupied. The third time was the charm and we finally got settled. Our room was clean and comfortable and we had an overall good stay. We will be back.
The rooms were very clean and nice I have never slept on a bed so soft I will be returning very soon
Everything was clean, people were extremely nice. But when we went down for breakfast the next morning, there was none. Rang bell for 10 minutes with no response. The only problem we had with hotel.
Check in was quick and easy, our room was very clean, the bed was very comfortable and it was quiet.
The room walls were nasty and carpet coming up. The bathroom floor was so dirty. When I put a towel down to step on it was so many dirty stains. The sheets had minimal stains. I won’t stay there again
Employees didn’t seem to care about things missing or not working